TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from Changed Turbo tax for 2020 has changed and is very confusing compared to past years. It usually so easy to navigate in the past.
Date published: 2021-05-17
Rated 3 out of 5 by from Needs work When checking how my taxes would be I saved $608 by using itemize duction in stead of standard when state taxes were done.
Date published: 2021-05-17
Rated 5 out of 5 by from Good - easy to use thorough reviews appreciate all of the questions and prompts
Date published: 2021-05-17
Rated 5 out of 5 by from Thorough Experienced no interruptions during preparation and very thorough.
Date published: 2021-05-17
Rated 4 out of 5 by from Good but needs better ending Program works as expected. 2 changes: 1. No convenience fee for using credit card payment. 2. Allow Costco members to get the CD price rate for TurboTax
Date published: 2021-05-17
Rated 5 out of 5 by from Quick and Easy! I appreciate the quick and concise information provided. All my questions were answered as needed, and it fit my price budget! Thankful for online servies for a procrastinator!!
Date published: 2021-05-17
Rated 5 out of 5 by from Great easy to use I have been using TurboTax for quite some time. It is better than ever. Thank you Turbo Tax for the continued updates and keeping this experience easy and helpful.
Date published: 2021-05-17
Rated 5 out of 5 by from Excellent Tool for Tax Preparation Doing taxes stresses me completely. While it is still stressful, this product is awesome. Complete and thorough.
Date published: 2021-05-17
Rated 5 out of 5 by from Seamless experience The best thing about TurboTax is that they work hard to add features every year and each of these features work seamlessly. There are hardly any niggles and as long as the data is straight forward, the experience is astoudingly good. The one area of improvement is that the product cannot be swapped after initial selection especially if one doesn't use all the features. That alone would make this a completely customer centric platform.
Date published: 2021-05-17
Rated 3 out of 5 by from TurboTax's rabbit holes and failures If there was an alternative that was affordable, we would be all over it. Especially with the pandemic, finding an affordable accountant is next to impossible. So, we are using TurboTax for the second year. It's okay. Not great, doesn't suck. Too many rabbit holes and not enough advice. E-filing took our money for filing fee, but doesn't work. Our guess is the IRS is so behind on everything due to staff shortages and, well, the pandemic, doesn't have updated 2019 numbers. Augh...
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 739
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Changed Turbo tax for 2020 has changed and is very confusing compared to past years. It usually so easy to navigate in the past.
Date published: 2021-05-17
Rated 3 out of 5 by from Needs work When checking how my taxes would be I saved $608 by using itemize duction in stead of standard when state taxes were done.
Date published: 2021-05-17
Rated 5 out of 5 by from Good - easy to use thorough reviews appreciate all of the questions and prompts
Date published: 2021-05-17
Rated 5 out of 5 by from Thorough Experienced no interruptions during preparation and very thorough.
Date published: 2021-05-17
Rated 4 out of 5 by from Good but needs better ending Program works as expected. 2 changes: 1. No convenience fee for using credit card payment. 2. Allow Costco members to get the CD price rate for TurboTax
Date published: 2021-05-17
Rated 5 out of 5 by from Quick and Easy! I appreciate the quick and concise information provided. All my questions were answered as needed, and it fit my price budget! Thankful for online servies for a procrastinator!!
Date published: 2021-05-17
Rated 5 out of 5 by from Great easy to use I have been using TurboTax for quite some time. It is better than ever. Thank you Turbo Tax for the continued updates and keeping this experience easy and helpful.
Date published: 2021-05-17
Rated 5 out of 5 by from Excellent Tool for Tax Preparation Doing taxes stresses me completely. While it is still stressful, this product is awesome. Complete and thorough.
Date published: 2021-05-17
Rated 5 out of 5 by from Seamless experience The best thing about TurboTax is that they work hard to add features every year and each of these features work seamlessly. There are hardly any niggles and as long as the data is straight forward, the experience is astoudingly good. The one area of improvement is that the product cannot be swapped after initial selection especially if one doesn't use all the features. That alone would make this a completely customer centric platform.
Date published: 2021-05-17
Rated 3 out of 5 by from TurboTax's rabbit holes and failures If there was an alternative that was affordable, we would be all over it. Especially with the pandemic, finding an affordable accountant is next to impossible. So, we are using TurboTax for the second year. It's okay. Not great, doesn't suck. Too many rabbit holes and not enough advice. E-filing took our money for filing fee, but doesn't work. Our guess is the IRS is so behind on everything due to staff shortages and, well, the pandemic, doesn't have updated 2019 numbers. Augh...
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 739