TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax Gives Me Confidence Turbo Tax in conjunction with other Intuit Products gave me the confidence to file my tax return. The tools and links explain each section. The program gives you excellent step by step guidance.
Date published: 2021-10-15
Rated 5 out of 5 by from Loving it Eazy Peazy Lemon Squeezy Love it Dont know why I sweat taxes with Turbo tax it is hassle free
Date published: 2021-10-15
Rated 4 out of 5 by from No red flag for Roth IRA contributions above AGI! I have been using TurboTax for many years and have been generally very happy with the product. I like that I can prepare and electronically file several family members' taxes with one product. However, I am very disappointed that TurboTax did not alert me that my Roth IRA contribution was over the amount I was allowed to contribute given by AGI. I mean they have my AGI and when I input my Roth IRA contribution, bells and whistles should go off!!! All it tells you is you are over income threshold for deductibility, but not eligibility. Because of this, I had to recharacterize several contributions, pay 6% penalty for several years and amend returns. I even read the "info" box and it tells you how much you can contribute but does NOT tell you there is an income threshold for Roth IRA. Maybe I was supposed to know this already? Very very disappointed as cost me $1,600 to fix the mistake and very painful paperwork. Shame on the programmers of TurboTax!
Date published: 2021-10-15
Rated 5 out of 5 by from Great! Information and Anwsers to quetions is helpful. Thanks
Date published: 2021-10-15
Rated 3 out of 5 by from Turbo tax meh could have been better. Any other service im sure would have put more effort in.
Date published: 2021-10-15
Rated 3 out of 5 by from Mediocre at best. The software fills out the form, but provides little to no guidance. The "explain" links lacked content. The help links to the turbo tax community and IRS forms were cumbersome. If I am going to read IRS forms, instructions and publications to figure out how to complete the form, then turbo tax merely completes the form and checks the calculations. When I called for assistance...First time the office was closed. Second time I got disconnected. Third time they said I got the wrong department even though I called the number provided by the software. The number they provided me was to the IRS..... very irritating. I eventually spent hours reviewing the IRS form instructions and got my return completed. The software may have saved some time checking calculations, but that time was lost looking up information not required on a paper form or figuring out the software.
Date published: 2021-10-15
Rated 4 out of 5 by from Always Use TurboTax I've been using TurboTax for years... have not used anything else. Through the years, it's been easy to use except for this year. It's changed and I don't know how to articulate it. I think there are steps being skipped that make it confusing to know that all your information has been entered properly and confidently.
Date published: 2021-10-15
Rated 5 out of 5 by from Turbo Tax is an AWESOME TOOL Easy as 123 the process guides you through and explains each steps
Date published: 2021-10-15
Rated 5 out of 5 by from We love using Turbotax! Turbotax always makes the experience easy and painless to do. I am so glad to have all the FAQs and help at my fingertips and I do not have to stress about missing anything
Date published: 2021-10-15
Rated 3 out of 5 by from This year is just too hard. Can't e-file, it keeps on failing with messages that it cannot transmit to Turbo Tax Center. So frustrating.
Date published: 2021-10-15
All TurboTax® Offerings Reviews - Page 737
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Gives Me Confidence Turbo Tax in conjunction with other Intuit Products gave me the confidence to file my tax return. The tools and links explain each section. The program gives you excellent step by step guidance.
Date published: 2021-10-15
Rated 5 out of 5 by from Loving it Eazy Peazy Lemon Squeezy Love it Dont know why I sweat taxes with Turbo tax it is hassle free
Date published: 2021-10-15
Rated 4 out of 5 by from No red flag for Roth IRA contributions above AGI! I have been using TurboTax for many years and have been generally very happy with the product. I like that I can prepare and electronically file several family members' taxes with one product. However, I am very disappointed that TurboTax did not alert me that my Roth IRA contribution was over the amount I was allowed to contribute given by AGI. I mean they have my AGI and when I input my Roth IRA contribution, bells and whistles should go off!!! All it tells you is you are over income threshold for deductibility, but not eligibility. Because of this, I had to recharacterize several contributions, pay 6% penalty for several years and amend returns. I even read the "info" box and it tells you how much you can contribute but does NOT tell you there is an income threshold for Roth IRA. Maybe I was supposed to know this already? Very very disappointed as cost me $1,600 to fix the mistake and very painful paperwork. Shame on the programmers of TurboTax!
Date published: 2021-10-15
Rated 5 out of 5 by from Great! Information and Anwsers to quetions is helpful. Thanks
Date published: 2021-10-15
Rated 3 out of 5 by from Turbo tax meh could have been better. Any other service im sure would have put more effort in.
Date published: 2021-10-15
Rated 3 out of 5 by from Mediocre at best. The software fills out the form, but provides little to no guidance. The "explain" links lacked content. The help links to the turbo tax community and IRS forms were cumbersome. If I am going to read IRS forms, instructions and publications to figure out how to complete the form, then turbo tax merely completes the form and checks the calculations. When I called for assistance...First time the office was closed. Second time I got disconnected. Third time they said I got the wrong department even though I called the number provided by the software. The number they provided me was to the IRS..... very irritating. I eventually spent hours reviewing the IRS form instructions and got my return completed. The software may have saved some time checking calculations, but that time was lost looking up information not required on a paper form or figuring out the software.
Date published: 2021-10-15
Rated 4 out of 5 by from Always Use TurboTax I've been using TurboTax for years... have not used anything else. Through the years, it's been easy to use except for this year. It's changed and I don't know how to articulate it. I think there are steps being skipped that make it confusing to know that all your information has been entered properly and confidently.
Date published: 2021-10-15
Rated 5 out of 5 by from Turbo Tax is an AWESOME TOOL Easy as 123 the process guides you through and explains each steps
Date published: 2021-10-15
Rated 5 out of 5 by from We love using Turbotax! Turbotax always makes the experience easy and painless to do. I am so glad to have all the FAQs and help at my fingertips and I do not have to stress about missing anything
Date published: 2021-10-15
Rated 3 out of 5 by from This year is just too hard. Can't e-file, it keeps on failing with messages that it cannot transmit to Turbo Tax Center. So frustrating.
Date published: 2021-10-15
All TurboTax® Offerings Reviews - Page 737