TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 1 out of 5 by from Disappointed It is easy to use, but I never was able to transmit my returns. I deserve a refund, my money was wasted. Waiting on hold takes anywhere from 45-75 minutes. Ridiculous. I doubt I will use your software again...although I have used it for 10 years.
Date published: 2022-04-18
Rated 4 out of 5 by from Self Employed Didn't let me change Self Employed even though due to Pandemic Business didn't exist in 2021.and I didn't need to file a Schedule C
Date published: 2022-04-18
Rated 4 out of 5 by from Needed more help There were some problems with turbo tax this year. There was no place to add a 1099-s. The terminology was hard to understand. On the review, I could not tell what needed to be changed.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax Online The online experience was little more detailed than the software version.
Date published: 2022-04-18
Rated 4 out of 5 by from More difficult this year Thorough but confusing on saying receiving forms I did not recieve.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is AWESOME!!!! Is very easy to use!!! They guide you and help you!
Date published: 2022-04-18
Rated 3 out of 5 by from Better Luck Next Time A little harder to navigate than I thought it would be. Expert support minimal at best. First time doing my own taxes in awhile. Should be better next time I hope.
Date published: 2022-04-18
Rated 4 out of 5 by from Good, but a couple of comments I've used Turbo Tax for about 20 years and find it very useful, educational. It has found deductions that i was not aware of. But two things - one, I got stuck in a 'loop' on the Michigan Income Tax where it wanted to force me to outline income by quarter. I could not back out of that loop. Second, there was no warning that there would be a $25 fee to file my 'free State' return. First time I used eFile -- and the last time.
Date published: 2022-04-18
Rated 5 out of 5 by from great easy to work with everything at your finger tips live help i mean its very easy to use
Date published: 2022-04-18
Rated 5 out of 5 by from Printing I would like to be able to print information from anything on Turbo Tax using the "Ctrl P" key on Windows not just the "help" information. Thank you for requesting feedback.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 736
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Disappointed It is easy to use, but I never was able to transmit my returns. I deserve a refund, my money was wasted. Waiting on hold takes anywhere from 45-75 minutes. Ridiculous. I doubt I will use your software again...although I have used it for 10 years.
Date published: 2022-04-18
Rated 4 out of 5 by from Self Employed Didn't let me change Self Employed even though due to Pandemic Business didn't exist in 2021.and I didn't need to file a Schedule C
Date published: 2022-04-18
Rated 4 out of 5 by from Needed more help There were some problems with turbo tax this year. There was no place to add a 1099-s. The terminology was hard to understand. On the review, I could not tell what needed to be changed.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax Online The online experience was little more detailed than the software version.
Date published: 2022-04-18
Rated 4 out of 5 by from More difficult this year Thorough but confusing on saying receiving forms I did not recieve.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is AWESOME!!!! Is very easy to use!!! They guide you and help you!
Date published: 2022-04-18
Rated 3 out of 5 by from Better Luck Next Time A little harder to navigate than I thought it would be. Expert support minimal at best. First time doing my own taxes in awhile. Should be better next time I hope.
Date published: 2022-04-18
Rated 4 out of 5 by from Good, but a couple of comments I've used Turbo Tax for about 20 years and find it very useful, educational. It has found deductions that i was not aware of. But two things - one, I got stuck in a 'loop' on the Michigan Income Tax where it wanted to force me to outline income by quarter. I could not back out of that loop. Second, there was no warning that there would be a $25 fee to file my 'free State' return. First time I used eFile -- and the last time.
Date published: 2022-04-18
Rated 5 out of 5 by from great easy to work with everything at your finger tips live help i mean its very easy to use
Date published: 2022-04-18
Rated 5 out of 5 by from Printing I would like to be able to print information from anything on Turbo Tax using the "Ctrl P" key on Windows not just the "help" information. Thank you for requesting feedback.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 736