TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from Not as user friendly as before I found a lot of options seemed more difficult to find compared to prior version. Also, trying to get answers was difficult both from AI system and getting calls from live persons.
Date published: 2022-10-17
Rated 3 out of 5 by from $45 for each additional state is WAY TOO EXPENSIVE Quite simple and straight forward but every year it seems to cost more and more to use it. I will be looking for a less costly substitute.
Date published: 2022-10-17
Rated 5 out of 5 by from Great software Great software I used it for many years. I highly recommended very easy to use !
Date published: 2022-10-17
Rated 4 out of 5 by from Turbo tax is a good tool to have It seems Turbo tax is becoming more complex to utilize.
Date published: 2022-10-17
Rated 5 out of 5 by from Turbo Tax is easy to use. Turbo Tax is easy to use. Walks me through info needed and provides links to tax laws to confirm.
Date published: 2022-10-17
Rated 3 out of 5 by from DIDN'T WORK WELL WITH MY SYSTEM i AM AN ACCOUNTANT OF 23 YEARS AND FILE MANY COMPLICATED RETURNS. I USE TURBOTAX FOR MY PERSONAL RETURN AND FIND IT 'CRANKY" AND DON'T LIKE NOT BEING ABLE TO SEE MY RETURN DURING PREP. IT'S BEEN CLUNKY FOR ABOUT 5 YRS THAT I'VE USED IT.
Date published: 2022-10-17
Rated 1 out of 5 by from SO DISAPPOINTED I have been using Turbo Tax since 1995, but this year will be my last. I had such difficulty preparing a joint return for my grandchildren because my grandson had stock options that he sold during the year. I have an LlM in taxation, and for the life of my, I could not report this item correctly (according to you program). This will be my last Turbo Tax year.
Date published: 2022-10-17
Rated 5 out of 5 by from Great product It's simple and straightforward to use, with many options to request support and get answers to my questions.
Date published: 2022-10-17
Rated 4 out of 5 by from Quite easy to use,.. but needs an index for items Biggest problem is not knowing where to put specific items. If you right click on a box it will tell you about the field and what goes into it,.. but finding that field when you only know that you have a piece of data to enter is not that easy. Should have an index that lists all the normal business entries alphabetically and what the recommended field is to put them. For example Shipping label Expense vs Packaging, or where do I put TurboTax cost, TurboTax Audit Cost, State filing fee cost, etc. Current method is not real friendly. An alphabetic list would make it so much easier for most filers.
Date published: 2022-10-17
Rated 5 out of 5 by from Love Turbo Tax!! They always get it right...if there's a mistake they let you know. LOVE TURBO TAX!!
Date published: 2022-10-17
All TurboTax® Offerings Reviews - Page 73
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Not as user friendly as before I found a lot of options seemed more difficult to find compared to prior version. Also, trying to get answers was difficult both from AI system and getting calls from live persons.
Date published: 2022-10-17
Rated 3 out of 5 by from $45 for each additional state is WAY TOO EXPENSIVE Quite simple and straight forward but every year it seems to cost more and more to use it. I will be looking for a less costly substitute.
Date published: 2022-10-17
Rated 5 out of 5 by from Great software Great software I used it for many years. I highly recommended very easy to use !
Date published: 2022-10-17
Rated 4 out of 5 by from Turbo tax is a good tool to have It seems Turbo tax is becoming more complex to utilize.
Date published: 2022-10-17
Rated 5 out of 5 by from Turbo Tax is easy to use. Turbo Tax is easy to use. Walks me through info needed and provides links to tax laws to confirm.
Date published: 2022-10-17
Rated 3 out of 5 by from DIDN'T WORK WELL WITH MY SYSTEM i AM AN ACCOUNTANT OF 23 YEARS AND FILE MANY COMPLICATED RETURNS. I USE TURBOTAX FOR MY PERSONAL RETURN AND FIND IT 'CRANKY" AND DON'T LIKE NOT BEING ABLE TO SEE MY RETURN DURING PREP. IT'S BEEN CLUNKY FOR ABOUT 5 YRS THAT I'VE USED IT.
Date published: 2022-10-17
Rated 1 out of 5 by from SO DISAPPOINTED I have been using Turbo Tax since 1995, but this year will be my last. I had such difficulty preparing a joint return for my grandchildren because my grandson had stock options that he sold during the year. I have an LlM in taxation, and for the life of my, I could not report this item correctly (according to you program). This will be my last Turbo Tax year.
Date published: 2022-10-17
Rated 5 out of 5 by from Great product It's simple and straightforward to use, with many options to request support and get answers to my questions.
Date published: 2022-10-17
Rated 4 out of 5 by from Quite easy to use,.. but needs an index for items Biggest problem is not knowing where to put specific items. If you right click on a box it will tell you about the field and what goes into it,.. but finding that field when you only know that you have a piece of data to enter is not that easy. Should have an index that lists all the normal business entries alphabetically and what the recommended field is to put them. For example Shipping label Expense vs Packaging, or where do I put TurboTax cost, TurboTax Audit Cost, State filing fee cost, etc. Current method is not real friendly. An alphabetic list would make it so much easier for most filers.
Date published: 2022-10-17
Rated 5 out of 5 by from Love Turbo Tax!! They always get it right...if there's a mistake they let you know. LOVE TURBO TAX!!
Date published: 2022-10-17
All TurboTax® Offerings Reviews - Page 73