TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Student
Rated 5 out of 5 by from Maria saved the day I was having such a hard time understanding the forms. This is second time I have ever used turbo tax. I am an elderly woman with very little computer experience. I was going to give up and then I called the ph, # for help. It was my lucky day. I got MARIA. She helped me correct my mistake and explained everything. She didn't make me feel rushed. I have never had a nicer, more helpful and pleasant representative from any company in my life ! She turned my frustrating day around. I would like her supervisor to know what an excellent employee she is.
Date published: 2021-06-10
Rated 5 out of 5 by from Turbo Tax is awesome and reassuring! The TurboTax Live Experts responded immediately to my questions when I asked for a call.
Date published: 2021-06-10
Rated 5 out of 5 by from Great customer service Really easy to use, and the help was a 1 minute wait for a phone call from an actual friendly person!!! She fixed my issue within 5 minutes!!
Date published: 2021-06-10
Rated 5 out of 5 by from Turbotax makes it easy It saves everything for you. you can go back to visit a section that you didn't have all the information and numbers.
Date published: 2021-06-10
Rated 5 out of 5 by from top of the line professional all the time....It was a great person. God Bless
Date published: 2021-06-10
Rated 5 out of 5 by from Turbo Tax is AWESOME!!! The Turbo Tax Live Self-Employed product is EXCELLENT and Sherrie, my Turbo Tax Live Expert, was INCREDIBLE!!!!!!!
Date published: 2021-06-10
Rated 3 out of 5 by from Federal accepted March 4...still don't have it? What's up with my Federal? It's been over 4 months and they are STILL processing it?? State accepted Mar 3...got refund <10 days later. Who do I call?
Date published: 2021-06-10
Rated 5 out of 5 by from TurboTax is awesome! I had to go back in TurboTax alot of times, started where I left off, amazing
Date published: 2021-06-10
Rated 5 out of 5 by from Very Easy Robert and the previous advisor were both excellent. My tax return was a bit more complicated than usual because we had been expats before. Did a great job answering my questions. They did all the work.
Date published: 2021-06-10
Rated 5 out of 5 by from Magnificent Service!! I had several questions during the preparation of my taxes before filing, and each time, i spoke with a tax representative with TurboTax and they were friendly, professional and very helpful.
Date published: 2021-06-10
All TurboTax® Offerings Reviews - Page 73
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Maria saved the day I was having such a hard time understanding the forms. This is second time I have ever used turbo tax. I am an elderly woman with very little computer experience. I was going to give up and then I called the ph, # for help. It was my lucky day. I got MARIA. She helped me correct my mistake and explained everything. She didn't make me feel rushed. I have never had a nicer, more helpful and pleasant representative from any company in my life ! She turned my frustrating day around. I would like her supervisor to know what an excellent employee she is.
Date published: 2021-06-10
Rated 5 out of 5 by from Turbo Tax is awesome and reassuring! The TurboTax Live Experts responded immediately to my questions when I asked for a call.
Date published: 2021-06-10
Rated 5 out of 5 by from Great customer service Really easy to use, and the help was a 1 minute wait for a phone call from an actual friendly person!!! She fixed my issue within 5 minutes!!
Date published: 2021-06-10
Rated 5 out of 5 by from Turbotax makes it easy It saves everything for you. you can go back to visit a section that you didn't have all the information and numbers.
Date published: 2021-06-10
Rated 5 out of 5 by from top of the line professional all the time....It was a great person. God Bless
Date published: 2021-06-10
Rated 5 out of 5 by from Turbo Tax is AWESOME!!! The Turbo Tax Live Self-Employed product is EXCELLENT and Sherrie, my Turbo Tax Live Expert, was INCREDIBLE!!!!!!!
Date published: 2021-06-10
Rated 3 out of 5 by from Federal accepted March 4...still don't have it? What's up with my Federal? It's been over 4 months and they are STILL processing it?? State accepted Mar 3...got refund <10 days later. Who do I call?
Date published: 2021-06-10
Rated 5 out of 5 by from TurboTax is awesome! I had to go back in TurboTax alot of times, started where I left off, amazing
Date published: 2021-06-10
Rated 5 out of 5 by from Very Easy Robert and the previous advisor were both excellent. My tax return was a bit more complicated than usual because we had been expats before. Did a great job answering my questions. They did all the work.
Date published: 2021-06-10
Rated 5 out of 5 by from Magnificent Service!! I had several questions during the preparation of my taxes before filing, and each time, i spoke with a tax representative with TurboTax and they were friendly, professional and very helpful.
Date published: 2021-06-10
All TurboTax® Offerings Reviews - Page 73