TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 2 out of 5 by from Turbotax has gone downhill They did not read my questions well and I had to figure things out myself
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is OK As usual, TurboTax was a breeze. This time, however, I had to hunt for the place where I needed to enter my quarterly estimated payments. I ended up having to go to forms to find those. Maybe I overlooked them, maybe TurboTax did.
Date published: 2021-05-17
Rated 5 out of 5 by from Quick and easy Simple way and seems to be pretty accurate. I use to go to a tax preparer and paid about $350. This is just as easy and cheaper
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax Was Fantastic All personnel that I engaged with on turbo-tax were professional and gave great advice
Date published: 2021-05-17
Rated 4 out of 5 by from Problems at the END When I was ready to file, I needed to purchase a State (NC) e-file. The TurboTax site had an issue. I could only fill out the screen with name, address, e-mail and phone number. There were no buttons to get beyond that screen. Instructions given were to call support and make the purchase on the phone. On the 3rd try and many minutes of waiting, I got someone (Love) who knew how to do this. She saved the day/night for me. I would RATE her 5 stars.
Date published: 2021-05-17
Rated 5 out of 5 by from using them for past 5 years and counting ! amazing so helpful and easy educates you along the way and helps out with mistakes !
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax Software is great Turbo Tax online sucks. It is very hard to locate the site where you can purchase the Turbo Tax Software Download, but when you do it is great. Turbo Tax Online is so terrible and so is the website.
Date published: 2021-05-17
Rated 2 out of 5 by from Hidden Fees Charge a $25 per state filing fee that they don't tell you about until you go to file
Date published: 2021-05-17
Rated 5 out of 5 by from What a stress reliever. This was as pleasant as it was last year. Wife was happy that it went smooth so filing was great. They even seemed to handle the civid Hicups un stride. We will use again next year.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is awesome! Easy step by step guidance throughout the process. Complete check for errors is great. I highly recommend it and will continue to use it.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 717
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Turbotax has gone downhill They did not read my questions well and I had to figure things out myself
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is OK As usual, TurboTax was a breeze. This time, however, I had to hunt for the place where I needed to enter my quarterly estimated payments. I ended up having to go to forms to find those. Maybe I overlooked them, maybe TurboTax did.
Date published: 2021-05-17
Rated 5 out of 5 by from Quick and easy Simple way and seems to be pretty accurate. I use to go to a tax preparer and paid about $350. This is just as easy and cheaper
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax Was Fantastic All personnel that I engaged with on turbo-tax were professional and gave great advice
Date published: 2021-05-17
Rated 4 out of 5 by from Problems at the END When I was ready to file, I needed to purchase a State (NC) e-file. The TurboTax site had an issue. I could only fill out the screen with name, address, e-mail and phone number. There were no buttons to get beyond that screen. Instructions given were to call support and make the purchase on the phone. On the 3rd try and many minutes of waiting, I got someone (Love) who knew how to do this. She saved the day/night for me. I would RATE her 5 stars.
Date published: 2021-05-17
Rated 5 out of 5 by from using them for past 5 years and counting ! amazing so helpful and easy educates you along the way and helps out with mistakes !
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax Software is great Turbo Tax online sucks. It is very hard to locate the site where you can purchase the Turbo Tax Software Download, but when you do it is great. Turbo Tax Online is so terrible and so is the website.
Date published: 2021-05-17
Rated 2 out of 5 by from Hidden Fees Charge a $25 per state filing fee that they don't tell you about until you go to file
Date published: 2021-05-17
Rated 5 out of 5 by from What a stress reliever. This was as pleasant as it was last year. Wife was happy that it went smooth so filing was great. They even seemed to handle the civid Hicups un stride. We will use again next year.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is awesome! Easy step by step guidance throughout the process. Complete check for errors is great. I highly recommend it and will continue to use it.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 717