TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Turbo Tax home & business... good struff first time business owner etax prep. TT helped drive whar i need in my taxes
Date published: 2022-10-17
Rated 4 out of 5 by from Turbo Tax is Very Good. I trust it will guide me have used it for 20+ years . i trust it will guide me as it has over 20+ years
Date published: 2022-10-17
Rated 4 out of 5 by from Is generally easy to follow. Sometimes looking for answers to questions was difficult. In using the chat feature, the individuals were professional and gracious. I did do one chat followed by a call with another agent with conflicting answers. After further review myself, I'm pretty sure both were wrong. That being said, again easy to work with.
Date published: 2022-10-17
Rated 3 out of 5 by from USED TO BE AWESOME After at least ten years of continuous use, this year is the first time I can say I am disappointed in the Turbo Tax Deluxe product. Frustrating is the only word that I can use to describe the final stages of the e-file process. I purchased an additional state product to file my deseaced sons's taxes and proceeded to my own only to find that I am unable to e-file my taxes for free. Eventhough I didn't e-file his taxes. (Those I printed and mailed directly.) Don't understand why I am unable to e-file without paying an additional fee.
Date published: 2022-10-17
Rated 5 out of 5 by from Excellent! Excellent service! Easy to work with! Amazing how quick the process took.
Date published: 2022-10-17
Rated 5 out of 5 by from TurboTax is the BEST!!!!! What a lovely experience. THANK YOU TurboTax. I will be using this service every year now
Date published: 2022-10-17
Rated 4 out of 5 by from A suggestion to improve... For the many 'fortunate' gamblers who win $1,200+ races and/or jackpots who must complete the same form 'ad nauseum': code the ability to create a template of the paying institution which contains approx. 90% of 'boilerplate' data. Then, only the few unique winning entries need to be completed.
Date published: 2022-10-17
Rated 5 out of 5 by from Secure and Convenient I've used Turbo Tax for the last 3 years and they make it easy to file my return by myself. They also guide me every step of the way. They also have more security features that ensure you do everything correctly.
Date published: 2022-10-17
Rated 3 out of 5 by from Very hard to figure SE Health Insurance Deduction It gets harder every year to figure out how to enter the SE Health Insurance deduction for a >2% owner/officer of an S-Corp. It would really be great if you would fix this
Date published: 2022-10-17
Rated 5 out of 5 by from My go-to every year Always have a positive experience. Short of TurboTax paying all the money I owe, couldn't ask for a better product! LOL
Date published: 2022-10-17
All TurboTax® Offerings Reviews - Page 72
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax home & business... good struff first time business owner etax prep. TT helped drive whar i need in my taxes
Date published: 2022-10-17
Rated 4 out of 5 by from Turbo Tax is Very Good. I trust it will guide me have used it for 20+ years . i trust it will guide me as it has over 20+ years
Date published: 2022-10-17
Rated 4 out of 5 by from Is generally easy to follow. Sometimes looking for answers to questions was difficult. In using the chat feature, the individuals were professional and gracious. I did do one chat followed by a call with another agent with conflicting answers. After further review myself, I'm pretty sure both were wrong. That being said, again easy to work with.
Date published: 2022-10-17
Rated 3 out of 5 by from USED TO BE AWESOME After at least ten years of continuous use, this year is the first time I can say I am disappointed in the Turbo Tax Deluxe product. Frustrating is the only word that I can use to describe the final stages of the e-file process. I purchased an additional state product to file my deseaced sons's taxes and proceeded to my own only to find that I am unable to e-file my taxes for free. Eventhough I didn't e-file his taxes. (Those I printed and mailed directly.) Don't understand why I am unable to e-file without paying an additional fee.
Date published: 2022-10-17
Rated 5 out of 5 by from Excellent! Excellent service! Easy to work with! Amazing how quick the process took.
Date published: 2022-10-17
Rated 5 out of 5 by from TurboTax is the BEST!!!!! What a lovely experience. THANK YOU TurboTax. I will be using this service every year now
Date published: 2022-10-17
Rated 4 out of 5 by from A suggestion to improve... For the many 'fortunate' gamblers who win $1,200+ races and/or jackpots who must complete the same form 'ad nauseum': code the ability to create a template of the paying institution which contains approx. 90% of 'boilerplate' data. Then, only the few unique winning entries need to be completed.
Date published: 2022-10-17
Rated 5 out of 5 by from Secure and Convenient I've used Turbo Tax for the last 3 years and they make it easy to file my return by myself. They also guide me every step of the way. They also have more security features that ensure you do everything correctly.
Date published: 2022-10-17
Rated 3 out of 5 by from Very hard to figure SE Health Insurance Deduction It gets harder every year to figure out how to enter the SE Health Insurance deduction for a >2% owner/officer of an S-Corp. It would really be great if you would fix this
Date published: 2022-10-17
Rated 5 out of 5 by from My go-to every year Always have a positive experience. Short of TurboTax paying all the money I owe, couldn't ask for a better product! LOL
Date published: 2022-10-17
All TurboTax® Offerings Reviews - Page 72