TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 4 out of 5 by from Turbo Tax makes light work of tax jobs My experience this year was not exactly the experience I had been accustomed to in the past. Last year my situation had several twists but I was guided through them with great efficiency. This year I anticipated a similar situation. Communication was too robotic for me. One helper was out of her league in trying to answer property questions and loss that could be carried over.We were done in a few minutes and I was able to file my return.
Date published: 2021-05-16
Rated 2 out of 5 by from Real weaknesses My issues: 1. I cannot sort donations by alphabetical order. How hard would that to be to do? 2. When I need to go back into the prior year forms I have to flip through 264 page of PDFS instead of an on line version as the present year. I used to be able to do that. 3. Help function is weak as most are. Referring me to the community is really dropping the ball. When I have a question I simply call the IRS and get a straight forward answer. 4. Constant up-sales. I know what I need.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbox is awesome It makes taxing much easier and saves a lot of time. Thank you so much
Date published: 2021-05-16
Rated 3 out of 5 by from Turbo Tax is nice to use but fees I tried to engage with turbo tax experts but could never get to one and was prompted to pay a fee to upgrade in order to talk to one. which is ironic because I wanted to talk to someone about why random fees kept popping into my final confirmation. I've had an HSA for awhile and dont recall paying due to it. This year I did, and a $50 charge to file state taxes now, which has never happened. With fee's adding up it will be worth going to an in person tax handler next year.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbotax 9 years... is there any other way Wonderful experience. Have never had an issue or concern. Used expert help this time and was impressed. Will be the only way I do this from now on. Friendly and genuinely concerned about my taxes and understanding...
Date published: 2021-05-16
Rated 5 out of 5 by from Always a quick and easy experience! This was my 4th year filing with Turbo Tax and it gets easier every time! Very pleased with the experience and with how user-friendly it is! Will definitely come back year after year!
Date published: 2021-05-16
Rated 5 out of 5 by from ease of use easy to use. will use again next filing season. awesome
Date published: 2021-05-16
Rated 5 out of 5 by from GEORGE WAS PHENOMENAL!!! I was so nervous and confused even though the software was cut and dry to put all of my info in. I reached out to the live person and it was worth the money! George basically held my hand through the questions and the entire filing process.
Date published: 2021-05-16
Rated 5 out of 5 by from turbo tax is easy to use and really convenient turbo tax is extremely user friendly and can help you file your taxed in no time at all.
Date published: 2021-05-16
Rated 5 out of 5 by from turbo tax is awesome I waited until the very last day to do my taxes. Why? I hate doing my taxes. It always gives me anxiety and makes want to run away screaming. Turbo Tax makes it easier and a lot less headache.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 709
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo Tax makes light work of tax jobs My experience this year was not exactly the experience I had been accustomed to in the past. Last year my situation had several twists but I was guided through them with great efficiency. This year I anticipated a similar situation. Communication was too robotic for me. One helper was out of her league in trying to answer property questions and loss that could be carried over.We were done in a few minutes and I was able to file my return.
Date published: 2021-05-16
Rated 2 out of 5 by from Real weaknesses My issues: 1. I cannot sort donations by alphabetical order. How hard would that to be to do? 2. When I need to go back into the prior year forms I have to flip through 264 page of PDFS instead of an on line version as the present year. I used to be able to do that. 3. Help function is weak as most are. Referring me to the community is really dropping the ball. When I have a question I simply call the IRS and get a straight forward answer. 4. Constant up-sales. I know what I need.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbox is awesome It makes taxing much easier and saves a lot of time. Thank you so much
Date published: 2021-05-16
Rated 3 out of 5 by from Turbo Tax is nice to use but fees I tried to engage with turbo tax experts but could never get to one and was prompted to pay a fee to upgrade in order to talk to one. which is ironic because I wanted to talk to someone about why random fees kept popping into my final confirmation. I've had an HSA for awhile and dont recall paying due to it. This year I did, and a $50 charge to file state taxes now, which has never happened. With fee's adding up it will be worth going to an in person tax handler next year.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbotax 9 years... is there any other way Wonderful experience. Have never had an issue or concern. Used expert help this time and was impressed. Will be the only way I do this from now on. Friendly and genuinely concerned about my taxes and understanding...
Date published: 2021-05-16
Rated 5 out of 5 by from Always a quick and easy experience! This was my 4th year filing with Turbo Tax and it gets easier every time! Very pleased with the experience and with how user-friendly it is! Will definitely come back year after year!
Date published: 2021-05-16
Rated 5 out of 5 by from ease of use easy to use. will use again next filing season. awesome
Date published: 2021-05-16
Rated 5 out of 5 by from GEORGE WAS PHENOMENAL!!! I was so nervous and confused even though the software was cut and dry to put all of my info in. I reached out to the live person and it was worth the money! George basically held my hand through the questions and the entire filing process.
Date published: 2021-05-16
Rated 5 out of 5 by from turbo tax is easy to use and really convenient turbo tax is extremely user friendly and can help you file your taxed in no time at all.
Date published: 2021-05-16
Rated 5 out of 5 by from turbo tax is awesome I waited until the very last day to do my taxes. Why? I hate doing my taxes. It always gives me anxiety and makes want to run away screaming. Turbo Tax makes it easier and a lot less headache.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 709