TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 4 out of 5 by from Turb TurboTax works great for most common tax situations. In an uncommon situation where a married couple has a spouse with residency in 1 state and another spouse with residency in another state, the software has difficulty processing the creation of more than one state return. I confirmed this with an online tax expert.
Date published: 2022-04-18
Rated 4 out of 5 by from It's good but can be confusing We have three businesses and always use Turbotax. I've gotten confused sometimes. But I have called the TT professionals and they have always helped me out. I have no reason to go anywhere else.
Date published: 2022-04-18
Rated 5 out of 5 by from Very Thorough I love the interview process. Our tax laws are very complex. Without TurboTax, I wouldn't know where to go to determine those deductions for which I am legally entitled.
Date published: 2022-04-18
Rated 1 out of 5 by from TurboTax is overrate and over priced It is unbelievable how TurboTax is advertised as FREE when in reality it upcharges for everything. I had to file as part resident and although I did not owe any taxes in one state I STILL had to pay $49. LAME
Date published: 2022-04-18
Rated 5 out of 5 by from I have used Turbo Tax several years, good system I had to call for help in getting through the documents. Spoke to them twice, very knowledgeable and friendly.
Date published: 2022-04-18
Rated 4 out of 5 by from great person help the help I received via a phone call was great. the web site was a little confusing but they helped me complete and get it filed.
Date published: 2022-04-18
Rated 4 out of 5 by from TurboTax Comments Experts were great. had problems using MS Edge as a browser, locked up my loading screen.
Date published: 2022-04-18
Rated 4 out of 5 by from Home and Business (download) I specifically chose this version because it said it supported importing investments even Though I do not have a business. As a new retiree, this was the first year I traded stocks extensively. I was disappointed that TT did not fully support my crypto and options transactions. I do not understand why the online version can import these transactions but the downloaded version does not. I am very disappointed.
Date published: 2022-04-18
Rated 5 out of 5 by from Outstanding Tax Expert Support First, very easy to complete forms and make adjustments as needed. Second, super fast access to Chat for troubling or interesting questions. Third, and most importantly, when my connected Tax Expert Chat wanted to talk, we did and reviewed some conflicting IRS codes. Truly a team effort with positive results.
Date published: 2022-04-18
Rated 2 out of 5 by from Yuck Decided to try TT Premium after years of HRBlock Basic. UI is worse, and the IRA--> Backdoor Roth conversion flow was super super confusing. Also, I bought this product because supposedly it supports crypto and import from Coinbase, yet apparently that's only the online version?!? Incredibly disappointed.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 706
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turb TurboTax works great for most common tax situations. In an uncommon situation where a married couple has a spouse with residency in 1 state and another spouse with residency in another state, the software has difficulty processing the creation of more than one state return. I confirmed this with an online tax expert.
Date published: 2022-04-18
Rated 4 out of 5 by from It's good but can be confusing We have three businesses and always use Turbotax. I've gotten confused sometimes. But I have called the TT professionals and they have always helped me out. I have no reason to go anywhere else.
Date published: 2022-04-18
Rated 5 out of 5 by from Very Thorough I love the interview process. Our tax laws are very complex. Without TurboTax, I wouldn't know where to go to determine those deductions for which I am legally entitled.
Date published: 2022-04-18
Rated 1 out of 5 by from TurboTax is overrate and over priced It is unbelievable how TurboTax is advertised as FREE when in reality it upcharges for everything. I had to file as part resident and although I did not owe any taxes in one state I STILL had to pay $49. LAME
Date published: 2022-04-18
Rated 5 out of 5 by from I have used Turbo Tax several years, good system I had to call for help in getting through the documents. Spoke to them twice, very knowledgeable and friendly.
Date published: 2022-04-18
Rated 4 out of 5 by from great person help the help I received via a phone call was great. the web site was a little confusing but they helped me complete and get it filed.
Date published: 2022-04-18
Rated 4 out of 5 by from TurboTax Comments Experts were great. had problems using MS Edge as a browser, locked up my loading screen.
Date published: 2022-04-18
Rated 4 out of 5 by from Home and Business (download) I specifically chose this version because it said it supported importing investments even Though I do not have a business. As a new retiree, this was the first year I traded stocks extensively. I was disappointed that TT did not fully support my crypto and options transactions. I do not understand why the online version can import these transactions but the downloaded version does not. I am very disappointed.
Date published: 2022-04-18
Rated 5 out of 5 by from Outstanding Tax Expert Support First, very easy to complete forms and make adjustments as needed. Second, super fast access to Chat for troubling or interesting questions. Third, and most importantly, when my connected Tax Expert Chat wanted to talk, we did and reviewed some conflicting IRS codes. Truly a team effort with positive results.
Date published: 2022-04-18
Rated 2 out of 5 by from Yuck Decided to try TT Premium after years of HRBlock Basic. UI is worse, and the IRA--> Backdoor Roth conversion flow was super super confusing. Also, I bought this product because supposedly it supports crypto and import from Coinbase, yet apparently that's only the online version?!? Incredibly disappointed.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 706