TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 1 out of 5 by from Rip Off You pay for tax experts and they are not available.
Date published: 2021-05-17
Rated 4 out of 5 by from Secured and Convenient It was easy to navigate and it guide me step by step through out the process.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax was easy to use I hated having to pay hundreds of dollars to get my taxes done when its a simple one w2. Turbo Tax made it easy even for the computer illiterate.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax saved my time excellent software that is user friendly and easy to use
Date published: 2021-05-17
Rated 4 out of 5 by from good good It worked well and it was fine. I hate taxes!
Date published: 2021-05-17
Rated 5 out of 5 by from Always easy to use Always easy to use. Have been for over 8 year now.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is Easy to Use I've been using Turbo Tax for quite a few years now. It is fairly easy to use. It is very user friendly. My only issue is sometimes when the review catches a mistake, it is hard to then go back and find the section with the mistake. Otherwise, it has been very easy to use.
Date published: 2021-05-17
Rated 5 out of 5 by from very helpful assistance very helpful. some changes made from last years filing that needed assistance
Date published: 2021-05-17
Rated 4 out of 5 by from turbo tax is very helpful very helpful and informative. reduces stress. takes the headaches out of tax time.
Date published: 2021-05-17
Rated 4 out of 5 by from Mostly Good Stepping through the steps was great, as usual. Like other users, when prompted to enter the purchase confirmation code, I also encountered issues with the display scale and resolution. The workaround was good, but during the State E-File, I encountered it again. I was unable to enter the code to allow the E-File charge to be billed to my credit card. Received help from Jackie (she was super!) though she eventually enlisted help from another tech/agent. In the end, we were unsuccessful. (This was a retail store purchase of TT Deluxe Fed + State; running Windows 10.) I still like Turbo Tax, and hope this is resolved for 2021.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 703
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Rip Off You pay for tax experts and they are not available.
Date published: 2021-05-17
Rated 4 out of 5 by from Secured and Convenient It was easy to navigate and it guide me step by step through out the process.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax was easy to use I hated having to pay hundreds of dollars to get my taxes done when its a simple one w2. Turbo Tax made it easy even for the computer illiterate.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax saved my time excellent software that is user friendly and easy to use
Date published: 2021-05-17
Rated 4 out of 5 by from good good It worked well and it was fine. I hate taxes!
Date published: 2021-05-17
Rated 5 out of 5 by from Always easy to use Always easy to use. Have been for over 8 year now.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is Easy to Use I've been using Turbo Tax for quite a few years now. It is fairly easy to use. It is very user friendly. My only issue is sometimes when the review catches a mistake, it is hard to then go back and find the section with the mistake. Otherwise, it has been very easy to use.
Date published: 2021-05-17
Rated 5 out of 5 by from very helpful assistance very helpful. some changes made from last years filing that needed assistance
Date published: 2021-05-17
Rated 4 out of 5 by from turbo tax is very helpful very helpful and informative. reduces stress. takes the headaches out of tax time.
Date published: 2021-05-17
Rated 4 out of 5 by from Mostly Good Stepping through the steps was great, as usual. Like other users, when prompted to enter the purchase confirmation code, I also encountered issues with the display scale and resolution. The workaround was good, but during the State E-File, I encountered it again. I was unable to enter the code to allow the E-File charge to be billed to my credit card. Received help from Jackie (she was super!) though she eventually enlisted help from another tech/agent. In the end, we were unsuccessful. (This was a retail store purchase of TT Deluxe Fed + State; running Windows 10.) I still like Turbo Tax, and hope this is resolved for 2021.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 703