TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from I love turbotax This is my second time using turbotax. It's really easy n does the work for me.
Date published: 2021-03-03
Rated 5 out of 5 by from Streamlined I had a great experience so far. I just filed and wont receive my returns until later but the process itself held your hand in a good way.
Date published: 2021-03-03
Rated 3 out of 5 by from Free for a fee Very nice interface, easy to use, able to finish in a timely manner, but its not as the commercials say,"free free free free". Its free to start your return, but if you want to file it youre paying a minimum of 60, not including every chance they get pushing an upsale. Ive used them for years, and will continue but im just warning those who think its free when its more like "fee fee fee fee."
Date published: 2021-03-03
Rated 5 out of 5 by from Awesome! Easy guide to filing taxes. This is a great way to do it
Date published: 2021-03-03
Rated 1 out of 5 by from Customer Care hung up on me I was filing my taxes, and everything was going great until I got an error stating that a player ID was incorrect. It didn't tell me where to fix it or even highlight it on the "please review" section so I was completely confused and reached out to customer care. I was told they would call in about 15 mins. Once they called I sat around for a few minutes in silence before hearing laughter and then the phone hang up. Finally had to turn to an alternate site to find the answer which apparently was that the end of the player ID which took forever to find where to edit, couldn't have uppercase letters which Turbotax itself auto imported as such.
Date published: 2021-03-03
Rated 5 out of 5 by from Great Experience! I couldn't have done it without Xavier, TurboTax's Live Expert. He was very patient and knowledgeable.
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax made filing taxes painless! I enjoyed the fact that they allowed for someone to sit down and speak with me and walked me through the process. Very nice support.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbotax fast hello my experience is been for about 3 year and is great you don't have to deal with people and lie about anything. is all safe and secure even on the cheapest side
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is great they are very helpful and understanding patient...always there to help
Date published: 2021-03-03
Rated 5 out of 5 by from Fast and easy. I did most of it one day and finished up the following weekend. All from the Comforts of my couch I was able to relax, just getting up to get a few papers.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 701
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from I love turbotax This is my second time using turbotax. It's really easy n does the work for me.
Date published: 2021-03-03
Rated 5 out of 5 by from Streamlined I had a great experience so far. I just filed and wont receive my returns until later but the process itself held your hand in a good way.
Date published: 2021-03-03
Rated 3 out of 5 by from Free for a fee Very nice interface, easy to use, able to finish in a timely manner, but its not as the commercials say,"free free free free". Its free to start your return, but if you want to file it youre paying a minimum of 60, not including every chance they get pushing an upsale. Ive used them for years, and will continue but im just warning those who think its free when its more like "fee fee fee fee."
Date published: 2021-03-03
Rated 5 out of 5 by from Awesome! Easy guide to filing taxes. This is a great way to do it
Date published: 2021-03-03
Rated 1 out of 5 by from Customer Care hung up on me I was filing my taxes, and everything was going great until I got an error stating that a player ID was incorrect. It didn't tell me where to fix it or even highlight it on the "please review" section so I was completely confused and reached out to customer care. I was told they would call in about 15 mins. Once they called I sat around for a few minutes in silence before hearing laughter and then the phone hang up. Finally had to turn to an alternate site to find the answer which apparently was that the end of the player ID which took forever to find where to edit, couldn't have uppercase letters which Turbotax itself auto imported as such.
Date published: 2021-03-03
Rated 5 out of 5 by from Great Experience! I couldn't have done it without Xavier, TurboTax's Live Expert. He was very patient and knowledgeable.
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax made filing taxes painless! I enjoyed the fact that they allowed for someone to sit down and speak with me and walked me through the process. Very nice support.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbotax fast hello my experience is been for about 3 year and is great you don't have to deal with people and lie about anything. is all safe and secure even on the cheapest side
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is great they are very helpful and understanding patient...always there to help
Date published: 2021-03-03
Rated 5 out of 5 by from Fast and easy. I did most of it one day and finished up the following weekend. All from the Comforts of my couch I was able to relax, just getting up to get a few papers.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 701