TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from Hidden fees, opaque pricing, shifting goalposts Turbotax offers 1 free state tax filing with its Premier product, but if you don't file within a certain timeframe, that offer is rescinded, but no discount is offered. I chose Premier for this reason, yet was made to pay Turbotax a $50 fee after all to file my state taxes, simply because I did not complete the filing by March. This will be the final time I use Turbotax to file.
Date published: 2021-05-17
Rated 5 out of 5 by from Awesome, great help Teneka was awesome, great help, very calming, Very helpful
Date published: 2021-05-17
Rated 5 out of 5 by from Fast and Easy The process was as smooth as could be. I consulted Turbo Tax expert Mary for help on one section - she was great!
Date published: 2021-05-17
Rated 4 out of 5 by from extension payments Everything is pretty easy to find I just have trouble with finding the right page for paying the fed. and state extension payment. Thank you
Date published: 2021-05-17
Rated 3 out of 5 by from keep crushing on Win10(64bit) The product keeps crushing on my PC. I definitely updated it. I couldn't review the part of stocks and bonds. It would be nice if the cdkey of download version can be also used for online version, so at least I got a backup option for my tax return.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax was a great empowering experience The rep accountants were friendly and helpful and it helped me know what was important and what was not on my taxes. It saved me work that I would've done before I gave it over to my accountant.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax was so simple and helpful The Live Expert was great and very helpful. I feel confident in my return
Date published: 2021-05-17
Rated 5 out of 5 by from I love Turbo Tax I reached out for Turbo Tax support and was very pleased with the information and kind assistance she offered me.
Date published: 2021-05-17
Rated 4 out of 5 by from I find Turbo Tax easy and convenient Turbo Tax is easy and convenient for someone like me, whose tax situations is relatively simple. I have no idea what it would be like if I owned my own business, or had multiple life changes within one year. I do wish that as I answer questions and go through the program, they would show you where you were on the actual tax form. I used to file my own taxes by hand, so it would help me to visualize what line I was filling out according to the form. That would be my one suggestion. Thanks Turbo Tax!
Date published: 2021-05-17
Rated 5 out of 5 by from simplified prep easy squeezy- I hate tax time and without turbo tax I'd struggle
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 701
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Hidden fees, opaque pricing, shifting goalposts Turbotax offers 1 free state tax filing with its Premier product, but if you don't file within a certain timeframe, that offer is rescinded, but no discount is offered. I chose Premier for this reason, yet was made to pay Turbotax a $50 fee after all to file my state taxes, simply because I did not complete the filing by March. This will be the final time I use Turbotax to file.
Date published: 2021-05-17
Rated 5 out of 5 by from Awesome, great help Teneka was awesome, great help, very calming, Very helpful
Date published: 2021-05-17
Rated 5 out of 5 by from Fast and Easy The process was as smooth as could be. I consulted Turbo Tax expert Mary for help on one section - she was great!
Date published: 2021-05-17
Rated 4 out of 5 by from extension payments Everything is pretty easy to find I just have trouble with finding the right page for paying the fed. and state extension payment. Thank you
Date published: 2021-05-17
Rated 3 out of 5 by from keep crushing on Win10(64bit) The product keeps crushing on my PC. I definitely updated it. I couldn't review the part of stocks and bonds. It would be nice if the cdkey of download version can be also used for online version, so at least I got a backup option for my tax return.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax was a great empowering experience The rep accountants were friendly and helpful and it helped me know what was important and what was not on my taxes. It saved me work that I would've done before I gave it over to my accountant.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax was so simple and helpful The Live Expert was great and very helpful. I feel confident in my return
Date published: 2021-05-17
Rated 5 out of 5 by from I love Turbo Tax I reached out for Turbo Tax support and was very pleased with the information and kind assistance she offered me.
Date published: 2021-05-17
Rated 4 out of 5 by from I find Turbo Tax easy and convenient Turbo Tax is easy and convenient for someone like me, whose tax situations is relatively simple. I have no idea what it would be like if I owned my own business, or had multiple life changes within one year. I do wish that as I answer questions and go through the program, they would show you where you were on the actual tax form. I used to file my own taxes by hand, so it would help me to visualize what line I was filling out according to the form. That would be my one suggestion. Thanks Turbo Tax!
Date published: 2021-05-17
Rated 5 out of 5 by from simplified prep easy squeezy- I hate tax time and without turbo tax I'd struggle
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 701