TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from Been using for many years and getting harder I file as an ordained clergy person. I know clergy taxes are complicated but as I earn money in retirement, the taxes become harder and harder. I knw how things are supposed to work but I have trouble finding the right place to input my numbers.
Date published: 2021-05-17
Rated 3 out of 5 by from Needs better attention to detail. Obvious ambiguities exist, such as whether the stimulus payments for us (as a married couple) were each $1200 (1st) + $600 (2nd) or whether that was the total for both. I had to go to the web to get that info. Also TurboTax didn't say what we should have received v. what we got ... but CNET had an online calculator that seemed different. Turbo Tax seemed likely to have us requested a refund as if we should have gotten the max, rather than significantly less. Also annoying not to have all of our business info from Federal transferred to State (Virginia) section.
Date published: 2021-05-17
Rated 3 out of 5 by from Stressful Kept asking to upgrade didnt understand why it was needed
Date published: 2021-05-17
Rated 5 out of 5 by from AWESOME SOOOOOOOOOOOOOOOOOOOOOOOOOO EASY!!!!!!!!!!!!!!!!!!
Date published: 2021-05-17
Rated 5 out of 5 by from Love Using TurboTax TurboTax is so easy and convenient to use. Makes filing income taxes worry free and simple.
Date published: 2021-05-17
Rated 2 out of 5 by from Payment problems I needed to change screen resolution to submit the payment and also earlier to register my TurboTax. This is an old issue (had the same problem with 2019 return) and I can't believe it was not fixed
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is Great Turbo Tax is great and made doing taxes less painful than in other years.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is very user friendly Very easy to use and navigate. Would recommend to anyone doing their own taxes
Date published: 2021-05-17
Rated 5 out of 5 by from So Easy I have been using turbotax for years and ran into a unique situation this year. I had a question, spoke to an expert after only 6 minutes of waiting and she spent so much time on the phone with me answering all of my questions. It was easy and took the stress out of not knowing what to do.
Date published: 2021-05-17
Rated 4 out of 5 by from Good but expensive I've been using TurboTax for several years now. I wish I could receive a veteran discount for serving our country. I used to receive a discount while I was active, but not as a veteran.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 699
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Been using for many years and getting harder I file as an ordained clergy person. I know clergy taxes are complicated but as I earn money in retirement, the taxes become harder and harder. I knw how things are supposed to work but I have trouble finding the right place to input my numbers.
Date published: 2021-05-17
Rated 3 out of 5 by from Needs better attention to detail. Obvious ambiguities exist, such as whether the stimulus payments for us (as a married couple) were each $1200 (1st) + $600 (2nd) or whether that was the total for both. I had to go to the web to get that info. Also TurboTax didn't say what we should have received v. what we got ... but CNET had an online calculator that seemed different. Turbo Tax seemed likely to have us requested a refund as if we should have gotten the max, rather than significantly less. Also annoying not to have all of our business info from Federal transferred to State (Virginia) section.
Date published: 2021-05-17
Rated 3 out of 5 by from Stressful Kept asking to upgrade didnt understand why it was needed
Date published: 2021-05-17
Rated 5 out of 5 by from AWESOME SOOOOOOOOOOOOOOOOOOOOOOOOOO EASY!!!!!!!!!!!!!!!!!!
Date published: 2021-05-17
Rated 5 out of 5 by from Love Using TurboTax TurboTax is so easy and convenient to use. Makes filing income taxes worry free and simple.
Date published: 2021-05-17
Rated 2 out of 5 by from Payment problems I needed to change screen resolution to submit the payment and also earlier to register my TurboTax. This is an old issue (had the same problem with 2019 return) and I can't believe it was not fixed
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is Great Turbo Tax is great and made doing taxes less painful than in other years.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is very user friendly Very easy to use and navigate. Would recommend to anyone doing their own taxes
Date published: 2021-05-17
Rated 5 out of 5 by from So Easy I have been using turbotax for years and ran into a unique situation this year. I had a question, spoke to an expert after only 6 minutes of waiting and she spent so much time on the phone with me answering all of my questions. It was easy and took the stress out of not knowing what to do.
Date published: 2021-05-17
Rated 4 out of 5 by from Good but expensive I've been using TurboTax for several years now. I wish I could receive a veteran discount for serving our country. I used to receive a discount while I was active, but not as a veteran.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 699