TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
EllaBella121417 from
Turbo tax is easy to use
Turbo Tax was easy to use and I filed with confidence
Date published: 2022-04-18
Rated 5 out of 5 by
Hawker24G from
Great Tax Software
I have been using it for over 20 years, carries over info from year to year to make it easy to get done quickly
Date published: 2022-04-18
Rated 5 out of 5 by
fl042022 from
TurboTax was easy
Easy to use, with helpful hints and tutorials. Easily adds info.
Date published: 2022-04-18
Rated 4 out of 5 by
EMJenkins from
TurboTax is Very Good
Overall, the TurboTax Premier Desktop Software performs very well. I have been using TurboTax for 30+ years. It is especially helpful for multi-state tax filings, and it makes the preparation of the various state tax forms fairly easy. That being said, here are my suggestions to improve the customer experience: 1. Medical Expenses Worksheet - There is a problem with the desktop software, which incorrectly indicates data in the worksheet has been "marked estimated." A at tax return cannot be e-filed without clearing this error. Based on comments I located in the TurboTax Information Forum, this software-glitch has been an issue for at least 2-3 years. The work-around to resolve the glitch involves deleting the worksheet and re-inputting the data. I have encountered this problem for each of my 2019, 2020 and 2021 tax returns. This year I had to delete the worksheet and re-input the data twice (2 times). It makes no sense this software problem has not yet been resolved after all these years. 2. Allow printing of the screen shot of the tax summary of Federal and all state taxes directly from the desktop software. 3. Show a tax summary of all the various taxes and source schedules (income, dividends, capital gains, Net investment income, Medicare, etc.). 4. Need 1099-INT & DIV summary by taxpayer. 5. Need Schedule B summary by taxpayer. 6. Direct Deposit information should automatically flow through all forms. 7. The Federal Tax Info Sheet should allow for the inclusion of the taxpayer email address, rather than having to "override" the field using the Forms Mode. 8. Allow printing of the TurboTax e-filing confirmation directly from the desktop software.
Date published: 2022-04-18
Rated 5 out of 5 by
Purr12 from
Easy! Easy! Easy!
Turbo Tax makes it so easy to do your own taxes. It's dummy proof!
Date published: 2022-04-18
Rated 2 out of 5 by
J E C from
Constant Upselling is Horrible
TurboTax was fine, but the help/search function lacked any real clarity on 2 of 3 times I used it. The constant upselling to their deluxe or higher version is similar to the daily calls you get about your car warranty.
Date published: 2022-04-18
Rated 5 out of 5 by
lindsayks from
Easy to use
I get confused easily but the process is simple even though taxes are not.
Date published: 2022-04-18
Rated 5 out of 5 by
Sirsmith77 from
Really easy-to-use
Taxes are nerve racking bit TurboTax made it easy to comprehend
Date published: 2022-04-18
Rated 4 out of 5 by
mars412 from
I love it it works great
its my first doing taxes so I was nervous but turbotax made it easy for me to understand and figure out, still a bit tricky but I got the the hang of it
Date published: 2022-04-18
Rated 5 out of 5 by
greenpear from
Taxes are a breeze
This makes a difficult task easy. Why can't all things in life be this easy.
All TurboTax® Offerings Reviews - Page 685
Date published: 2022-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
EllaBella121417 from
Turbo tax is easy to use
Turbo Tax was easy to use and I filed with confidence
Date published: 2022-04-18
Rated 5 out of 5 by
Hawker24G from
Great Tax Software
I have been using it for over 20 years, carries over info from year to year to make it easy to get done quickly
Date published: 2022-04-18
Rated 5 out of 5 by
fl042022 from
TurboTax was easy
Easy to use, with helpful hints and tutorials. Easily adds info.
Date published: 2022-04-18
Rated 4 out of 5 by
EMJenkins from
TurboTax is Very Good
Overall, the TurboTax Premier Desktop Software performs very well. I have been using TurboTax for 30+ years. It is especially helpful for multi-state tax filings, and it makes the preparation of the various state tax forms fairly easy. That being said, here are my suggestions to improve the customer experience: 1. Medical Expenses Worksheet - There is a problem with the desktop software, which incorrectly indicates data in the worksheet has been "marked estimated." A at tax return cannot be e-filed without clearing this error. Based on comments I located in the TurboTax Information Forum, this software-glitch has been an issue for at least 2-3 years. The work-around to resolve the glitch involves deleting the worksheet and re-inputting the data. I have encountered this problem for each of my 2019, 2020 and 2021 tax returns. This year I had to delete the worksheet and re-input the data twice (2 times). It makes no sense this software problem has not yet been resolved after all these years. 2. Allow printing of the screen shot of the tax summary of Federal and all state taxes directly from the desktop software. 3. Show a tax summary of all the various taxes and source schedules (income, dividends, capital gains, Net investment income, Medicare, etc.). 4. Need 1099-INT & DIV summary by taxpayer. 5. Need Schedule B summary by taxpayer. 6. Direct Deposit information should automatically flow through all forms. 7. The Federal Tax Info Sheet should allow for the inclusion of the taxpayer email address, rather than having to "override" the field using the Forms Mode. 8. Allow printing of the TurboTax e-filing confirmation directly from the desktop software.
Date published: 2022-04-18
Rated 5 out of 5 by
Purr12 from
Easy! Easy! Easy!
Turbo Tax makes it so easy to do your own taxes. It's dummy proof!
Date published: 2022-04-18
Rated 2 out of 5 by
J E C from
Constant Upselling is Horrible
TurboTax was fine, but the help/search function lacked any real clarity on 2 of 3 times I used it. The constant upselling to their deluxe or higher version is similar to the daily calls you get about your car warranty.
Date published: 2022-04-18
Rated 5 out of 5 by
lindsayks from
Easy to use
I get confused easily but the process is simple even though taxes are not.
Date published: 2022-04-18
Rated 5 out of 5 by
Sirsmith77 from
Really easy-to-use
Taxes are nerve racking bit TurboTax made it easy to comprehend
Date published: 2022-04-18
Rated 4 out of 5 by
mars412 from
I love it it works great
its my first doing taxes so I was nervous but turbotax made it easy for me to understand and figure out, still a bit tricky but I got the the hang of it
Date published: 2022-04-18
Rated 5 out of 5 by
greenpear from
Taxes are a breeze
This makes a difficult task easy. Why can't all things in life be this easy.
All TurboTax® Offerings Reviews - Page 685
Date published: 2022-04-18