TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Tara was awesome Tara was absolutely awesome she hands over everything professionally
Date published: 2022-05-05
Rated 5 out of 5 by from AMAZING So easy, made my life easier! Very good! The tips also helped me step by step
Date published: 2022-05-05
Rated 5 out of 5 by from the best It was perfect and right on point thank you she was very helpful
Date published: 2022-05-05
Rated 5 out of 5 by from turbotax was great for my first time of using it I love the way Turbotax walks you through each step. I wish it was more options to use, therefore, there wouldn't be any confusion, for any other steps, from pasted W-2's.
Date published: 2022-05-05
Rated 3 out of 5 by from Not friendly I had to pay more this year while I made less than last year
Date published: 2022-05-05
Rated 5 out of 5 by from Was helpful Help me with all I asked was always there to answer questions
Date published: 2022-05-05
Rated 1 out of 5 by from Extremely Overpriced and Inconsistent I got jumped around from expert to expert, had to waste time filing an extension and really didn't feel like I got any level of personal service. No tips to save on taxes or make sure things were categorized correctly. They did what I could have done.
Date published: 2022-05-05
Rated 5 out of 5 by from Dawn from Turbo Tax was great Great job and fully satisfied with the service and the refund.
Date published: 2022-05-05
Rated 1 out of 5 by from Too expensive; false free claims on ads expensive filing software!! Charged me almost 25% of my entire return amount
Date published: 2022-05-05
Rated 2 out of 5 by from Communication needs to improve I began my expert-assisted tax process in March and my expert was unable to finish by the 4/18 deadline. At that point, my account was closed, I had to file an extension, and wait a week to speak to a Turbo Tax professional. I was not aware my account would be closed and there needs to be better communication about what will happen when your tax expert cannot complete your return in time. I had to be placed with another expert given my expert was no longer available after 4/18.
Date published: 2022-05-05
All TurboTax® Offerings Reviews - Page 674
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Tara was awesome Tara was absolutely awesome she hands over everything professionally
Date published: 2022-05-05
Rated 5 out of 5 by from AMAZING So easy, made my life easier! Very good! The tips also helped me step by step
Date published: 2022-05-05
Rated 5 out of 5 by from the best It was perfect and right on point thank you she was very helpful
Date published: 2022-05-05
Rated 5 out of 5 by from turbotax was great for my first time of using it I love the way Turbotax walks you through each step. I wish it was more options to use, therefore, there wouldn't be any confusion, for any other steps, from pasted W-2's.
Date published: 2022-05-05
Rated 3 out of 5 by from Not friendly I had to pay more this year while I made less than last year
Date published: 2022-05-05
Rated 5 out of 5 by from Was helpful Help me with all I asked was always there to answer questions
Date published: 2022-05-05
Rated 1 out of 5 by from Extremely Overpriced and Inconsistent I got jumped around from expert to expert, had to waste time filing an extension and really didn't feel like I got any level of personal service. No tips to save on taxes or make sure things were categorized correctly. They did what I could have done.
Date published: 2022-05-05
Rated 5 out of 5 by from Dawn from Turbo Tax was great Great job and fully satisfied with the service and the refund.
Date published: 2022-05-05
Rated 1 out of 5 by from Too expensive; false free claims on ads expensive filing software!! Charged me almost 25% of my entire return amount
Date published: 2022-05-05
Rated 2 out of 5 by from Communication needs to improve I began my expert-assisted tax process in March and my expert was unable to finish by the 4/18 deadline. At that point, my account was closed, I had to file an extension, and wait a week to speak to a Turbo Tax professional. I was not aware my account would be closed and there needs to be better communication about what will happen when your tax expert cannot complete your return in time. I had to be placed with another expert given my expert was no longer available after 4/18.
Date published: 2022-05-05
All TurboTax® Offerings Reviews - Page 674