TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TurboTax Live Full Service saved my sanity Taxes stress me out soooo much and being able to hand over everything to a professional who was so kind, warm and communicative. It gave me full confidence that my taxes would be handled properly.
Date published: 2022-05-06
Rated 5 out of 5 by from TurboTax Product Relieves Worry I struggled to understand a portion of my taxes this year because of buying a new home. Turbo Tax helped me to complete everything by using their tax expert.
Date published: 2022-05-06
Rated 5 out of 5 by from Relief!!!! Overall, it was great! I started out doing everything myself, but as I progressed, I knew I needed help. So, I upgraded, and Turbo Tax Victoria walked and talked me through it. There had been some self-employment and land sale issues I wasn't prepared to tackle by myself. Thank you so much, Victoria!!
Date published: 2022-05-06
Rated 4 out of 5 by from Glitches but All's Well that Ends with Refund I have used Turbo Tax to do my own taxes for the last three years. This year, I had a more complex return and decided to use the full service. It was those commercials about the complicated tax returns that hooked me. At first, everything went great, I had a super nice preparer--but then something went haywire--I got a message, addressed to someone by another name, saying my return was being closed out. It was clearly a glitch, message sent to wrong person. I called and called, asking for my return to be reactivated. Nope, we can't I was told over and over (I was pretty sure this was not true.) Asked for supervisors three times was told one would call--still waiting for that. But I called one more time and got Martha, an expert preparer who actually listened and fixed the problem quickly. She even gave me a big discount to make up for the problem --and found an extra deduction that got me a bigger discount. So now I am glad I didn't give up and very pleased with the result. Hope Turbo Tax bosses shower Martha with a bonus--and hire more people like her.
Date published: 2022-05-06
Rated 5 out of 5 by from Awesome! Very fast, and easy! Great communication. I would highly recommend
Date published: 2022-05-06
Rated 5 out of 5 by from Great experience with this service! I am very satisfied with the help I received. I normally do my own taxes but this year was complicated. TurboTax provided the help I needed to feel more confident in filing this year. My tax expert Derek was especially spectacular to work with!
Date published: 2022-05-06
Rated 2 out of 5 by from Did not like Turbo Tax Live Too many people handed my taxes, my state did not get completed as requested and I had to file an extension
Date published: 2022-05-06
Rated 5 out of 5 by from Will judge when a get retuns Ok, I Really don't have much to say other than I was satisfied so far with there service.
Date published: 2022-05-06
Rated 5 out of 5 by from Excellent Very well done. Very pleasant and patient. Awesome very easy to work with. Very knowledgeable
Date published: 2022-05-06
Rated 5 out of 5 by from My tax expert was amazing My tax expert was amazing and I will keep saying it, She did a very good job and was able to make this a smooth process.
Date published: 2022-05-06
All TurboTax® Offerings Reviews - Page 667
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax Live Full Service saved my sanity Taxes stress me out soooo much and being able to hand over everything to a professional who was so kind, warm and communicative. It gave me full confidence that my taxes would be handled properly.
Date published: 2022-05-06
Rated 5 out of 5 by from TurboTax Product Relieves Worry I struggled to understand a portion of my taxes this year because of buying a new home. Turbo Tax helped me to complete everything by using their tax expert.
Date published: 2022-05-06
Rated 5 out of 5 by from Relief!!!! Overall, it was great! I started out doing everything myself, but as I progressed, I knew I needed help. So, I upgraded, and Turbo Tax Victoria walked and talked me through it. There had been some self-employment and land sale issues I wasn't prepared to tackle by myself. Thank you so much, Victoria!!
Date published: 2022-05-06
Rated 4 out of 5 by from Glitches but All's Well that Ends with Refund I have used Turbo Tax to do my own taxes for the last three years. This year, I had a more complex return and decided to use the full service. It was those commercials about the complicated tax returns that hooked me. At first, everything went great, I had a super nice preparer--but then something went haywire--I got a message, addressed to someone by another name, saying my return was being closed out. It was clearly a glitch, message sent to wrong person. I called and called, asking for my return to be reactivated. Nope, we can't I was told over and over (I was pretty sure this was not true.) Asked for supervisors three times was told one would call--still waiting for that. But I called one more time and got Martha, an expert preparer who actually listened and fixed the problem quickly. She even gave me a big discount to make up for the problem --and found an extra deduction that got me a bigger discount. So now I am glad I didn't give up and very pleased with the result. Hope Turbo Tax bosses shower Martha with a bonus--and hire more people like her.
Date published: 2022-05-06
Rated 5 out of 5 by from Awesome! Very fast, and easy! Great communication. I would highly recommend
Date published: 2022-05-06
Rated 5 out of 5 by from Great experience with this service! I am very satisfied with the help I received. I normally do my own taxes but this year was complicated. TurboTax provided the help I needed to feel more confident in filing this year. My tax expert Derek was especially spectacular to work with!
Date published: 2022-05-06
Rated 2 out of 5 by from Did not like Turbo Tax Live Too many people handed my taxes, my state did not get completed as requested and I had to file an extension
Date published: 2022-05-06
Rated 5 out of 5 by from Will judge when a get retuns Ok, I Really don't have much to say other than I was satisfied so far with there service.
Date published: 2022-05-06
Rated 5 out of 5 by from Excellent Very well done. Very pleasant and patient. Awesome very easy to work with. Very knowledgeable
Date published: 2022-05-06
Rated 5 out of 5 by from My tax expert was amazing My tax expert was amazing and I will keep saying it, She did a very good job and was able to make this a smooth process.
Date published: 2022-05-06
All TurboTax® Offerings Reviews - Page 667