TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Amazing!! 5 years strong!! Never disappoints me and gets better each year with new improvements
Date published: 2021-03-19
Rated 5 out of 5 by from Very User Friendly! The website was extremely easy to navigate and the ability to speak with a live rep was awesome. They answered all of my questions and assisted me in navigating any parts of the filing process that I didn't understand. They were professional, courteous, accommodating and thorough.
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo tax works Helped me get my taxes filed. My first time single in years and worked just fine.
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo is Great I have been using Turbo Tax for over 10 years and I love this sofeware.
Date published: 2021-03-19
Rated 5 out of 5 by from Great Turbo for individuals automatic download nice! Like step by step and forms toggle helps. Maybe have youtube videos to help. Make K-1 easier enter or download right into Turbo K-1 forms. K-1 nightmire!!!!
Date published: 2021-03-19
Rated 3 out of 5 by from Turbo Tax Issues Could not e-file because of AGI mismatch. This might be a a formatting issue. TurboTax might consider allowing the customer to format the AGI number without comma or period. Others have said IRS cannot deal with "cents" so maybe they can't deal with other formats. Also originally was charged penalty because annualizing was required. Without researching the problem the penalty would have been applied and standard method would not have given the maximum refund.
Date published: 2021-03-19
Rated 5 out of 5 by from TurboTax is great! Ive used Turbo Tax ever since I started paying taxes. They make it so easy and do most of the work for me. I can't see myself using any other platform.
Date published: 2021-03-19
Rated 5 out of 5 by from Great as always Always quick and easy, fee's seem a bit high sometimes :) but I always use them.
Date published: 2021-03-19
Rated 5 out of 5 by from So helpful The software guides you through the process and looks for potential tax benefits that can maximize your return.
Date published: 2021-03-19
Rated 3 out of 5 by from Customer Service Is Horrible! We called several times with a simple question. The prompts don't allow us to get the help we need. The automatic system hung up on us 3 times with no warning. The people we finally spoke with didn't know how to download last year's tax files into this year's. We got no help at all!
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 6638
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Amazing!! 5 years strong!! Never disappoints me and gets better each year with new improvements
Date published: 2021-03-19
Rated 5 out of 5 by from Very User Friendly! The website was extremely easy to navigate and the ability to speak with a live rep was awesome. They answered all of my questions and assisted me in navigating any parts of the filing process that I didn't understand. They were professional, courteous, accommodating and thorough.
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo tax works Helped me get my taxes filed. My first time single in years and worked just fine.
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo is Great I have been using Turbo Tax for over 10 years and I love this sofeware.
Date published: 2021-03-19
Rated 5 out of 5 by from Great Turbo for individuals automatic download nice! Like step by step and forms toggle helps. Maybe have youtube videos to help. Make K-1 easier enter or download right into Turbo K-1 forms. K-1 nightmire!!!!
Date published: 2021-03-19
Rated 3 out of 5 by from Turbo Tax Issues Could not e-file because of AGI mismatch. This might be a a formatting issue. TurboTax might consider allowing the customer to format the AGI number without comma or period. Others have said IRS cannot deal with "cents" so maybe they can't deal with other formats. Also originally was charged penalty because annualizing was required. Without researching the problem the penalty would have been applied and standard method would not have given the maximum refund.
Date published: 2021-03-19
Rated 5 out of 5 by from TurboTax is great! Ive used Turbo Tax ever since I started paying taxes. They make it so easy and do most of the work for me. I can't see myself using any other platform.
Date published: 2021-03-19
Rated 5 out of 5 by from Great as always Always quick and easy, fee's seem a bit high sometimes :) but I always use them.
Date published: 2021-03-19
Rated 5 out of 5 by from So helpful The software guides you through the process and looks for potential tax benefits that can maximize your return.
Date published: 2021-03-19
Rated 3 out of 5 by from Customer Service Is Horrible! We called several times with a simple question. The prompts don't allow us to get the help we need. The automatic system hung up on us 3 times with no warning. The people we finally spoke with didn't know how to download last year's tax files into this year's. We got no help at all!
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 6638