TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from TurboTax needs improvement Spent lots of time to search how to avoid questions about mortgage - before to torture people just ask first question: DO YOU HAVE MORTGAGE OR NOT. Spent lots of time to search for how to find what wrong when have note in red NEEDS REVIEW - software must to direct to wrong place I have lots of ideas how to improve (especially for senior citizens)
Date published: 2021-05-17
Rated 5 out of 5 by from Great Product, Makes Tax Season Easy! Easy to use program and helps you get the maximum refund
Date published: 2021-05-17
Rated 5 out of 5 by from fantastic The same as every year, Ive been using TT for many years never had an issue
Date published: 2021-05-17
Rated 1 out of 5 by from Annoyed with the printing process. I could not print my returns to mail and still haven't done so. And today is 05/17/21 so my returns will be late because I can't figure out how to print returns using Adobe. I have used Turbo tax for past 10 years with no problem.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is so easy Turbo Tax walks you through all situations for your best refund
Date published: 2021-05-17
Rated 5 out of 5 by from Ease to file Tax is really appreciated Most of my documents it can read electronically. Refund options to bank account is awesome.
Date published: 2021-05-17
Rated 2 out of 5 by from Okay Turbo tax prices are out of control I’ve been using turbo tax for years and never have I paid such high price. Next year Im going elsewhere
Date published: 2021-05-17
Rated 5 out of 5 by from Awesome It was easy a fast and very accurate. Not to mention it's free
Date published: 2021-05-17
Rated 3 out of 5 by from Turbo Tax 2020 ok-BUT For several years Turbo Tax has been my "go-to" software for tax self-preparation. Usually there are no great problems. BUT THIS YEAR IS NOT THE CASE! There is an obvious bug with TT when it initially creates the TurboTax file but subsequently the file cannot be further accessed in 'write' mode because the permission has changed to 'read only' status. I think the Turbo Tax engineers has been extremely SLOW in fixing the problem.
Date published: 2021-05-17
Rated 4 out of 5 by from Tax Calc is Excellent & Some Software is Clumsy My experience with my Federal return was excellent. It was sent on May 13 and it was excepted in a few hours. I started on the IL state return on the on 5/15, the program didn't seemed the federal was finished and it wanted to send fed return before I worked on the state. When I was ready to send the State on Sunday, it still wanted to send the Federal. Requiring to using one of those two companies to pay tax on the 2nd takes a lot of time and to giving lots of personal info. Shifting in and out of the software is very clumsy. Regarding questions below, I have kids but they adults and are paying taxes there own families.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 662
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from TurboTax needs improvement Spent lots of time to search how to avoid questions about mortgage - before to torture people just ask first question: DO YOU HAVE MORTGAGE OR NOT. Spent lots of time to search for how to find what wrong when have note in red NEEDS REVIEW - software must to direct to wrong place I have lots of ideas how to improve (especially for senior citizens)
Date published: 2021-05-17
Rated 5 out of 5 by from Great Product, Makes Tax Season Easy! Easy to use program and helps you get the maximum refund
Date published: 2021-05-17
Rated 5 out of 5 by from fantastic The same as every year, Ive been using TT for many years never had an issue
Date published: 2021-05-17
Rated 1 out of 5 by from Annoyed with the printing process. I could not print my returns to mail and still haven't done so. And today is 05/17/21 so my returns will be late because I can't figure out how to print returns using Adobe. I have used Turbo tax for past 10 years with no problem.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is so easy Turbo Tax walks you through all situations for your best refund
Date published: 2021-05-17
Rated 5 out of 5 by from Ease to file Tax is really appreciated Most of my documents it can read electronically. Refund options to bank account is awesome.
Date published: 2021-05-17
Rated 2 out of 5 by from Okay Turbo tax prices are out of control I’ve been using turbo tax for years and never have I paid such high price. Next year Im going elsewhere
Date published: 2021-05-17
Rated 5 out of 5 by from Awesome It was easy a fast and very accurate. Not to mention it's free
Date published: 2021-05-17
Rated 3 out of 5 by from Turbo Tax 2020 ok-BUT For several years Turbo Tax has been my "go-to" software for tax self-preparation. Usually there are no great problems. BUT THIS YEAR IS NOT THE CASE! There is an obvious bug with TT when it initially creates the TurboTax file but subsequently the file cannot be further accessed in 'write' mode because the permission has changed to 'read only' status. I think the Turbo Tax engineers has been extremely SLOW in fixing the problem.
Date published: 2021-05-17
Rated 4 out of 5 by from Tax Calc is Excellent & Some Software is Clumsy My experience with my Federal return was excellent. It was sent on May 13 and it was excepted in a few hours. I started on the IL state return on the on 5/15, the program didn't seemed the federal was finished and it wanted to send fed return before I worked on the state. When I was ready to send the State on Sunday, it still wanted to send the Federal. Requiring to using one of those two companies to pay tax on the 2nd takes a lot of time and to giving lots of personal info. Shifting in and out of the software is very clumsy. Regarding questions below, I have kids but they adults and are paying taxes there own families.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 662