TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from TurboTax 2020 I like TurboTax. However, I did not like the fact that I had to pay $160 for Turbo Tax Live Premier just to add information about oil royalties to my income. The royalties amounted to me reporting on just $71 in additional income. There was no other way I could add this information without upgrading from Deluxe. This was extremely disappointing in principle. I will check to see if other Tax preparation software does the same. In addition, the question about how much of the load was used to buy, build and improve the loan was confusing.
Date published: 2021-05-17
Rated 1 out of 5 by from trash tax start out free, at the very end it tells you that you need to upgrade because there is some error that deluxe will fix, but before that screen it says everything is great and to continue, you cannot continue unless you click upgrade, then they charge you another 50 to file state instead of free, then they tax you to pay with a card or 40 to pay with your federal, the last 7 years filing they never charged me to pay with my federal or state, just 50 for deluxe that made sure everything was good and did all the work for me.
Date published: 2021-05-17
Rated 5 out of 5 by from tuebo tax is awesome The experience with turbo tax keeps getting better each year.
Date published: 2021-05-17
Rated 5 out of 5 by from Quick and easy This was my first time using TurboTax and it saved me HOURS of trying to figure out what number goes into which box.
Date published: 2021-05-17
Rated 3 out of 5 by from It gets the job done Gets the job done for a moderate price if you have the most basic return, but requires additional fees if you file practically anything more than a W-2. Helpful with answering most questions though.
Date published: 2021-05-17
Rated 4 out of 5 by from Issues with UI saving updates A few times the Federal tax information page would not save any of my updated information, even after submitting it multiple times.
Date published: 2021-05-17
Rated 5 out of 5 by from Real saver This tool caught my tax consultant's error. Amazing!
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is Awesome! I didn’t use the option for a live expert, but it was still an overall good experience. Thanks Turbo!
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax is a wonderful thing. Made taxes super easy. They do all the work for you. Very nice.
Date published: 2021-05-17
Rated 3 out of 5 by from Had to enter all my info twice :-( Turbo tax did not save my return info after it took me hours to enter. I had to re-enter everything. Need to add auto save feature!
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 658
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from TurboTax 2020 I like TurboTax. However, I did not like the fact that I had to pay $160 for Turbo Tax Live Premier just to add information about oil royalties to my income. The royalties amounted to me reporting on just $71 in additional income. There was no other way I could add this information without upgrading from Deluxe. This was extremely disappointing in principle. I will check to see if other Tax preparation software does the same. In addition, the question about how much of the load was used to buy, build and improve the loan was confusing.
Date published: 2021-05-17
Rated 1 out of 5 by from trash tax start out free, at the very end it tells you that you need to upgrade because there is some error that deluxe will fix, but before that screen it says everything is great and to continue, you cannot continue unless you click upgrade, then they charge you another 50 to file state instead of free, then they tax you to pay with a card or 40 to pay with your federal, the last 7 years filing they never charged me to pay with my federal or state, just 50 for deluxe that made sure everything was good and did all the work for me.
Date published: 2021-05-17
Rated 5 out of 5 by from tuebo tax is awesome The experience with turbo tax keeps getting better each year.
Date published: 2021-05-17
Rated 5 out of 5 by from Quick and easy This was my first time using TurboTax and it saved me HOURS of trying to figure out what number goes into which box.
Date published: 2021-05-17
Rated 3 out of 5 by from It gets the job done Gets the job done for a moderate price if you have the most basic return, but requires additional fees if you file practically anything more than a W-2. Helpful with answering most questions though.
Date published: 2021-05-17
Rated 4 out of 5 by from Issues with UI saving updates A few times the Federal tax information page would not save any of my updated information, even after submitting it multiple times.
Date published: 2021-05-17
Rated 5 out of 5 by from Real saver This tool caught my tax consultant's error. Amazing!
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is Awesome! I didn’t use the option for a live expert, but it was still an overall good experience. Thanks Turbo!
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax is a wonderful thing. Made taxes super easy. They do all the work for you. Very nice.
Date published: 2021-05-17
Rated 3 out of 5 by from Had to enter all my info twice :-( Turbo tax did not save my return info after it took me hours to enter. I had to re-enter everything. Need to add auto save feature!
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 658