TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 4 out of 5 by from Works pretty well with some minor adjustments My only issue is around the balance sheet reconciliation. The import does not work completely, and misclassifies some entries, no matter what I do. I end up having to make manual adjustments to get through the process.
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax saved my day. I I forgot to refile until reminded by TurboTax and resubmitted my corrected return.
Date published: 2021-03-15
Rated 3 out of 5 by from Not your best year. TurboTax did not pick up all of our information from last year's file, something it has done in years past. Also, I was asked questions about self-employment tax, which I never understood, and I was never asked in years past. It was apparently over the crappy $74 I made from book sales last year. Having no idea what I was supposed to do, I ignored the questions, and TurboTax eventually quit asking me about it. In addition, I'm not a fan of being taken to the actual form to make corrections. If I could fill out the forms, I wouldn't use TurboTax.
Date published: 2021-03-15
Rated 2 out of 5 by from frustrating My import code did not work nor has it worked for the last few years. I did not see my early withdrawal penalty when my Discover Bank was imported. I entered it manually and then discovered that since I entered it, both the interest and penalty were doubled. I fixed it by deleting one.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax is great Easy to use with step-by-step guidance. Answers all relevant questions.
Date published: 2021-03-15
Rated 4 out of 5 by from Turbo tax really helpful John helped me understand the the tax information. Very nice guy!
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax is easy Had no problem filing my tax return. TurboTax step by step form was very easy and self explanatory.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo tax is awesome sauce!!!!! My turbo tax rep was AMAZING!!!! She was very helpful,professional and fast.
Date published: 2021-03-15
Rated 3 out of 5 by from Some features are not as clear as previous years Help screens are not as good as in previous years, and there are a lot of bounces out to buy products. Reviewing schedules or worksheets requires the use of the 'preview' file option, instead of a tab. No clear links from the 'error fixing' module. Importing tax documents has seldom worked for me. Price needs to come down next year.
Date published: 2021-03-15
Rated 5 out of 5 by from As always, totally satisfied with Turbotax! very pleased, your rep walked me thru all my difficult parts. Excellent!!!
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6509
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Works pretty well with some minor adjustments My only issue is around the balance sheet reconciliation. The import does not work completely, and misclassifies some entries, no matter what I do. I end up having to make manual adjustments to get through the process.
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax saved my day. I I forgot to refile until reminded by TurboTax and resubmitted my corrected return.
Date published: 2021-03-15
Rated 3 out of 5 by from Not your best year. TurboTax did not pick up all of our information from last year's file, something it has done in years past. Also, I was asked questions about self-employment tax, which I never understood, and I was never asked in years past. It was apparently over the crappy $74 I made from book sales last year. Having no idea what I was supposed to do, I ignored the questions, and TurboTax eventually quit asking me about it. In addition, I'm not a fan of being taken to the actual form to make corrections. If I could fill out the forms, I wouldn't use TurboTax.
Date published: 2021-03-15
Rated 2 out of 5 by from frustrating My import code did not work nor has it worked for the last few years. I did not see my early withdrawal penalty when my Discover Bank was imported. I entered it manually and then discovered that since I entered it, both the interest and penalty were doubled. I fixed it by deleting one.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax is great Easy to use with step-by-step guidance. Answers all relevant questions.
Date published: 2021-03-15
Rated 4 out of 5 by from Turbo tax really helpful John helped me understand the the tax information. Very nice guy!
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax is easy Had no problem filing my tax return. TurboTax step by step form was very easy and self explanatory.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo tax is awesome sauce!!!!! My turbo tax rep was AMAZING!!!! She was very helpful,professional and fast.
Date published: 2021-03-15
Rated 3 out of 5 by from Some features are not as clear as previous years Help screens are not as good as in previous years, and there are a lot of bounces out to buy products. Reviewing schedules or worksheets requires the use of the 'preview' file option, instead of a tab. No clear links from the 'error fixing' module. Importing tax documents has seldom worked for me. Price needs to come down next year.
Date published: 2021-03-15
Rated 5 out of 5 by from As always, totally satisfied with Turbotax! very pleased, your rep walked me thru all my difficult parts. Excellent!!!
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6509