TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome..... Yes, This is the way to do it.... Be back here next year....
Date published: 2021-04-05
Rated 5 out of 5 by from great I used turbo tax for over 7 years now. Easy to use. Used to be free at the beging
Date published: 2021-04-05
Rated 4 out of 5 by from great let me pause when i needed to... employer never sent w-2, cleaner moved and shuffled all my stuff around so i couldn't find anything
Date published: 2021-04-05
Rated 4 out of 5 by from Could Be Improved Turbo Tax is a good program, but could be improved slightly - particularly at the end of the preparation. First, in several "drop down boxes" I couldn't scroll down with the mouse - had to go to the slider bar at the side which is somewhat awkward and takes more time. Second: Since I owed money to Kansas and had to mail them a check, I didn't feel like paying extra to TT to e-file a 2-page form. However, if you don't e-file both federal and state, there is nothing to do after you e-file federal - there's no additional prompt to print out the state return and mail it or even print it out for filing. Quite honestly, I believe TT should include e-filing for both the federal and one state return.
Date published: 2021-04-05
Rated 5 out of 5 by from Easy to use Very easy to use and understood military returns. Thanks
Date published: 2021-04-05
Rated 5 out of 5 by from Turbo Tax is easy to use! Self explanatory, easy to understand, and navagate! We have used Turbo Tax for over 25 years.
Date published: 2021-04-05
Rated 3 out of 5 by from NYS return Problems The NYS tax can not properly handle applying the overpayment to next year.
Date published: 2021-04-05
Rated 4 out of 5 by from Turbotax is very convenient and easy Lots of buffering but overall a very accurate and convinent experience.
Date published: 2021-04-05
Rated 4 out of 5 by from Earlier notice of payment to e-file state taxes At the point where you're asked if you want to e-file a state tax return there's no notice of the cost to do that.
Date published: 2021-04-05
Rated 5 out of 5 by from Great program and back up help from Jessica! I have used Turbotax for years which has been so easy while being at home. This year it has been very difficult to go out and my taxes were much more complicated with retirement and covid. I asked for help from the online team who were amazing! Jessica spent a lot of time with me on the phone. She was so patient, an absolute professional angel. I couldn't have asked for a more personable, smart & kind tax assistant. Thanks to the whole team!!
Date published: 2021-04-05
All TurboTax® Offerings Reviews - Page 6491
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome..... Yes, This is the way to do it.... Be back here next year....
Date published: 2021-04-05
Rated 5 out of 5 by from great I used turbo tax for over 7 years now. Easy to use. Used to be free at the beging
Date published: 2021-04-05
Rated 4 out of 5 by from great let me pause when i needed to... employer never sent w-2, cleaner moved and shuffled all my stuff around so i couldn't find anything
Date published: 2021-04-05
Rated 4 out of 5 by from Could Be Improved Turbo Tax is a good program, but could be improved slightly - particularly at the end of the preparation. First, in several "drop down boxes" I couldn't scroll down with the mouse - had to go to the slider bar at the side which is somewhat awkward and takes more time. Second: Since I owed money to Kansas and had to mail them a check, I didn't feel like paying extra to TT to e-file a 2-page form. However, if you don't e-file both federal and state, there is nothing to do after you e-file federal - there's no additional prompt to print out the state return and mail it or even print it out for filing. Quite honestly, I believe TT should include e-filing for both the federal and one state return.
Date published: 2021-04-05
Rated 5 out of 5 by from Easy to use Very easy to use and understood military returns. Thanks
Date published: 2021-04-05
Rated 5 out of 5 by from Turbo Tax is easy to use! Self explanatory, easy to understand, and navagate! We have used Turbo Tax for over 25 years.
Date published: 2021-04-05
Rated 3 out of 5 by from NYS return Problems The NYS tax can not properly handle applying the overpayment to next year.
Date published: 2021-04-05
Rated 4 out of 5 by from Turbotax is very convenient and easy Lots of buffering but overall a very accurate and convinent experience.
Date published: 2021-04-05
Rated 4 out of 5 by from Earlier notice of payment to e-file state taxes At the point where you're asked if you want to e-file a state tax return there's no notice of the cost to do that.
Date published: 2021-04-05
Rated 5 out of 5 by from Great program and back up help from Jessica! I have used Turbotax for years which has been so easy while being at home. This year it has been very difficult to go out and my taxes were much more complicated with retirement and covid. I asked for help from the online team who were amazing! Jessica spent a lot of time with me on the phone. She was so patient, an absolute professional angel. I couldn't have asked for a more personable, smart & kind tax assistant. Thanks to the whole team!!
Date published: 2021-04-05
All TurboTax® Offerings Reviews - Page 6491