TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Great!!! TurboTax takes the stress out of preparing federal and state taxes. The guidance provided for each section is clear and concise with answers to anticipated questions.
Date published: 2022-04-18
Rated 5 out of 5 by from Love it! Been using Turbo Tax for many years. It works well, and is easy to follow. Can't complain!
Date published: 2022-04-18
Rated 5 out of 5 by from I LOVE TURBOTAX I LOVE HOW EASY AND INTERACTIVE THE WHOLE PROCESS IS! I FEEL SAFE WHEN USING TURBOTAX! THANK YOU SO MUCH
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo tax is easy It is very easy to file tax return and track you're return
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is Awesome EASY AND FAST!!!!!!! very helpful with information
Date published: 2022-04-18
Rated 3 out of 5 by from Read the fine print I may have paid for some non-required services that reduced my return by about $300. It's hard to know what to accept and what to pass on.
Date published: 2022-04-18
Rated 4 out of 5 by from complex returns and state portions need help i thought that the premier version was helpful, but overall complex returns seem to give the program and experts a bit of trouble, as do certain aspects of a NY state return
Date published: 2022-04-18
Rated 4 out of 5 by from You Can Do It w/Turbo Tax Overall a good product. Not very difficult to follow the prompts. Sometimes why you are doing something is not explained well. However, I do like that there are explanations after most calculations are completed. I also like having the option to connect to other sites to import information or to type them in manually.
Date published: 2022-04-18
Rated 1 out of 5 by from Terrible!! Absolutely absurd that i need to pay you more than i owe the government just to file my $50 worth of taxes all because i have an HSA
Date published: 2022-04-18
Rated 2 out of 5 by from Frustrating! This year was quite frustrating. 1) Turbotax didn't import my Quickbooks Self Employed information. I had to type this in manually for schedule C. 2) I was supposed to get a half-price rate of $59.50 for Turbotax Self Employed. When I arrived at the payment screen, it showed no discount. I tried everything in the help section of clearing cookies, etc. I even downloaded another browser to try the link - nothing worked. 3) Maybe due to overload, sections that had "additional information" usually wouldn't work. I got error messages most of the time. I closed my browser, rebooted my computer, etc, so the issue was not on my end. 4) There was no one to communicate with to solve my problems. I have historically had a good experience with TurboTax, but this year was not good. I would like to at least get my $59.50 refund as well as have the issues addressed so I can again be a loyal customer. If not, I'll have to look at their competitors.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 647
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Great!!! TurboTax takes the stress out of preparing federal and state taxes. The guidance provided for each section is clear and concise with answers to anticipated questions.
Date published: 2022-04-18
Rated 5 out of 5 by from Love it! Been using Turbo Tax for many years. It works well, and is easy to follow. Can't complain!
Date published: 2022-04-18
Rated 5 out of 5 by from I LOVE TURBOTAX I LOVE HOW EASY AND INTERACTIVE THE WHOLE PROCESS IS! I FEEL SAFE WHEN USING TURBOTAX! THANK YOU SO MUCH
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo tax is easy It is very easy to file tax return and track you're return
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is Awesome EASY AND FAST!!!!!!! very helpful with information
Date published: 2022-04-18
Rated 3 out of 5 by from Read the fine print I may have paid for some non-required services that reduced my return by about $300. It's hard to know what to accept and what to pass on.
Date published: 2022-04-18
Rated 4 out of 5 by from complex returns and state portions need help i thought that the premier version was helpful, but overall complex returns seem to give the program and experts a bit of trouble, as do certain aspects of a NY state return
Date published: 2022-04-18
Rated 4 out of 5 by from You Can Do It w/Turbo Tax Overall a good product. Not very difficult to follow the prompts. Sometimes why you are doing something is not explained well. However, I do like that there are explanations after most calculations are completed. I also like having the option to connect to other sites to import information or to type them in manually.
Date published: 2022-04-18
Rated 1 out of 5 by from Terrible!! Absolutely absurd that i need to pay you more than i owe the government just to file my $50 worth of taxes all because i have an HSA
Date published: 2022-04-18
Rated 2 out of 5 by from Frustrating! This year was quite frustrating. 1) Turbotax didn't import my Quickbooks Self Employed information. I had to type this in manually for schedule C. 2) I was supposed to get a half-price rate of $59.50 for Turbotax Self Employed. When I arrived at the payment screen, it showed no discount. I tried everything in the help section of clearing cookies, etc. I even downloaded another browser to try the link - nothing worked. 3) Maybe due to overload, sections that had "additional information" usually wouldn't work. I got error messages most of the time. I closed my browser, rebooted my computer, etc, so the issue was not on my end. 4) There was no one to communicate with to solve my problems. I have historically had a good experience with TurboTax, but this year was not good. I would like to at least get my $59.50 refund as well as have the issues addressed so I can again be a loyal customer. If not, I'll have to look at their competitors.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 647