TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from TURBO TAX IS GREAT! EASY TO USE AND GREAT EXPLANATIONS! IT IS A GREAT PRODUCT!
Date published: 2021-05-17
Rated 1 out of 5 by from won't work wont efile wont do my state. Why buy? I know it's last minute but I expect it to work - especially on tax day. I switched from H&R Block 2 yrs ago because I always had trouble at the end, esp with the State. This is ridiculous. Why did I pay for this? If I intended to mail it why would I use TT? So disappointed.
Date published: 2021-05-17
Rated 5 out of 5 by from TURBOTAX IS SO EASY IT WAS GREAT VERY EASY. I WAS ABLE TO GET A REFOUND. IT FOUND MEMORE MONEY THAN A PROFESSIONAL TAX ACCOUNTANT I DID LAST YEAR.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax Saved me! Of course I did my taxes last minute. I was busy with finishing school and working full time. I could not make time to see someone to get my taxes done, I am so grateful for TurboTax. TurboTax made it very clear on what I can expect from using their service. The process was very easy and I really enjoyed the features that they have on their website.
Date published: 2021-05-17
Rated 5 out of 5 by from EZ PZ The site is friendly and easy to maneuver. The Chat help I received was favorable and a learning experience for both.
Date published: 2021-05-17
Rated 3 out of 5 by from TURBOTAX IS NOT AS EASY AS ADVERTISED THE PROGRAM WAS DIFFICULT TO USE AND FREQUENTLY REFERRED THE USER BACK TO ALREADY FILLED IN SCREENS. IT ALSO DID NOT RECOGNIZE ITEMS CHECKED WHEN INITIALLY ENTERED.
Date published: 2021-05-17
Rated 5 out of 5 by from easy fast and good breakdown walked me through each step
Date published: 2021-05-17
Rated 5 out of 5 by from Great tax tool for standard situations I had a simple form this year, but I wanted help from a Tax preparer to act as a check. It was a simple process to get help
Date published: 2021-05-17
Rated 5 out of 5 by from Fast and Easy Took me through each step, and completed in about an hour, which was great for a complicated return.
Date published: 2021-05-17
Rated 1 out of 5 by from This service is very poor. Two years in a row, I have used this service, both submissions rejected for same reason. Even submitting with correct information as verified with IRS, the submission rejects. Very frustrating to be robbed of $63 for a service not delivering results. So what else do you do if all information is correct and this service still insists a $60 payment.... HORRIBLE!!
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 644
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TURBO TAX IS GREAT! EASY TO USE AND GREAT EXPLANATIONS! IT IS A GREAT PRODUCT!
Date published: 2021-05-17
Rated 1 out of 5 by from won't work wont efile wont do my state. Why buy? I know it's last minute but I expect it to work - especially on tax day. I switched from H&R Block 2 yrs ago because I always had trouble at the end, esp with the State. This is ridiculous. Why did I pay for this? If I intended to mail it why would I use TT? So disappointed.
Date published: 2021-05-17
Rated 5 out of 5 by from TURBOTAX IS SO EASY IT WAS GREAT VERY EASY. I WAS ABLE TO GET A REFOUND. IT FOUND MEMORE MONEY THAN A PROFESSIONAL TAX ACCOUNTANT I DID LAST YEAR.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax Saved me! Of course I did my taxes last minute. I was busy with finishing school and working full time. I could not make time to see someone to get my taxes done, I am so grateful for TurboTax. TurboTax made it very clear on what I can expect from using their service. The process was very easy and I really enjoyed the features that they have on their website.
Date published: 2021-05-17
Rated 5 out of 5 by from EZ PZ The site is friendly and easy to maneuver. The Chat help I received was favorable and a learning experience for both.
Date published: 2021-05-17
Rated 3 out of 5 by from TURBOTAX IS NOT AS EASY AS ADVERTISED THE PROGRAM WAS DIFFICULT TO USE AND FREQUENTLY REFERRED THE USER BACK TO ALREADY FILLED IN SCREENS. IT ALSO DID NOT RECOGNIZE ITEMS CHECKED WHEN INITIALLY ENTERED.
Date published: 2021-05-17
Rated 5 out of 5 by from easy fast and good breakdown walked me through each step
Date published: 2021-05-17
Rated 5 out of 5 by from Great tax tool for standard situations I had a simple form this year, but I wanted help from a Tax preparer to act as a check. It was a simple process to get help
Date published: 2021-05-17
Rated 5 out of 5 by from Fast and Easy Took me through each step, and completed in about an hour, which was great for a complicated return.
Date published: 2021-05-17
Rated 1 out of 5 by from This service is very poor. Two years in a row, I have used this service, both submissions rejected for same reason. Even submitting with correct information as verified with IRS, the submission rejects. Very frustrating to be robbed of $63 for a service not delivering results. So what else do you do if all information is correct and this service still insists a $60 payment.... HORRIBLE!!
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 644