TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Great Easy Fast Easy Fast Great Easy Fast Great Great Great Great !!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-02-27
Rated 2 out of 5 by from Expensive but easy to use The only reason I used Turbo Tax this year is because I don't have a smart phone and the company I used to use now uses an app that you have to use a smart phone for. I spent 30 minutes doing my taxes and when it came time to file them TT said I HAD to buy an upgraded version. It came to about 120 dollars to do my federal and state taxes. I'm only getting back 19 dollars for the state but it cost 40 dollars to file them and they also charged 40 dollars so I can have it direct deposited. I'm unsure why some companies will do easy taxes for free and others charge a lot of money. It is easier than doing them myself or having to go to somebody but I don't understand why some websites will do them for free and others charge so much. I'm just happy they're done this year and Turbo Tax did make it easier than going to somebody which is why I didn't give one star.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is THE BEST!!! Turbo Tax walks you through EVERYTHING! Easy to follow guidance, helpful tips and a Tax Pro via chat feature to answer any questions.
Date published: 2022-02-27
Rated 5 out of 5 by from Easy to process through Easy to follow through the prompts. Easily identifies what is needed. Love the easy "pick back up where you left off " option when you have to stop / start your taxes. Do wish there was a discount offered for repeat customers who select higher end options.
Date published: 2022-02-27
Rated 5 out of 5 by from Easy experience The process was easy to follow. Done in less than an hour.
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax is very easy to use Excellent User Experience. Convenience of filing Federal and State Tax together. It would be nice if the user had the option of having a "SAVE" button while filling the forms so that we can stop mid-way though filling. Although TurboTax does this automatically, there is no feedback to the user that this is happening in the background.
Date published: 2022-02-27
Rated 5 out of 5 by from this was great it was easy to use. thank you. yay. taxes r fun. good luck with future tax reforms that end your lecherous business model.
Date published: 2022-02-27
Rated 5 out of 5 by from love turbotax I have been using Turbo Tax for several years now and I love it. It is super easy to use and I have never had a probably with using it. It has easy step by steps instructions and even if you still need further direction or clarification you can find it with their help buttons.
Date published: 2022-02-27
Rated 4 out of 5 by from Turbo Tax is top rated. Needs improvement. The overall experience is good. A bit problematic when trying to import tax forms from a brokerage and the form are not yet ready. The message is unclear. also a bit difficult to get the expert reviews early in the tax filing season. The phone advice was excellent though.
Date published: 2022-02-27
Rated 4 out of 5 by from great product it took longer than expected. need to look into hsa had to pay taxes on it
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6425
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Easy Fast Easy Fast Great Easy Fast Great Great Great Great !!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-02-27
Rated 2 out of 5 by from Expensive but easy to use The only reason I used Turbo Tax this year is because I don't have a smart phone and the company I used to use now uses an app that you have to use a smart phone for. I spent 30 minutes doing my taxes and when it came time to file them TT said I HAD to buy an upgraded version. It came to about 120 dollars to do my federal and state taxes. I'm only getting back 19 dollars for the state but it cost 40 dollars to file them and they also charged 40 dollars so I can have it direct deposited. I'm unsure why some companies will do easy taxes for free and others charge a lot of money. It is easier than doing them myself or having to go to somebody but I don't understand why some websites will do them for free and others charge so much. I'm just happy they're done this year and Turbo Tax did make it easier than going to somebody which is why I didn't give one star.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is THE BEST!!! Turbo Tax walks you through EVERYTHING! Easy to follow guidance, helpful tips and a Tax Pro via chat feature to answer any questions.
Date published: 2022-02-27
Rated 5 out of 5 by from Easy to process through Easy to follow through the prompts. Easily identifies what is needed. Love the easy "pick back up where you left off " option when you have to stop / start your taxes. Do wish there was a discount offered for repeat customers who select higher end options.
Date published: 2022-02-27
Rated 5 out of 5 by from Easy experience The process was easy to follow. Done in less than an hour.
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax is very easy to use Excellent User Experience. Convenience of filing Federal and State Tax together. It would be nice if the user had the option of having a "SAVE" button while filling the forms so that we can stop mid-way though filling. Although TurboTax does this automatically, there is no feedback to the user that this is happening in the background.
Date published: 2022-02-27
Rated 5 out of 5 by from this was great it was easy to use. thank you. yay. taxes r fun. good luck with future tax reforms that end your lecherous business model.
Date published: 2022-02-27
Rated 5 out of 5 by from love turbotax I have been using Turbo Tax for several years now and I love it. It is super easy to use and I have never had a probably with using it. It has easy step by steps instructions and even if you still need further direction or clarification you can find it with their help buttons.
Date published: 2022-02-27
Rated 4 out of 5 by from Turbo Tax is top rated. Needs improvement. The overall experience is good. A bit problematic when trying to import tax forms from a brokerage and the form are not yet ready. The message is unclear. also a bit difficult to get the expert reviews early in the tax filing season. The phone advice was excellent though.
Date published: 2022-02-27
Rated 4 out of 5 by from great product it took longer than expected. need to look into hsa had to pay taxes on it
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6425