TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Good overall Good overall. We like the fact that we could file the form 8911 for installation of EV charger with Turbo Tax. Charity donation was not mentioned as an income deduction or tax credit in the final summary.
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax Review Filing with Turbo Tax is super easy and quick. Only service I've ever used.
Date published: 2021-03-15
Rated 3 out of 5 by from Extra state tax fees and filing fees for $0 return I'm disappointed that Turbo Tax has me pay for an extra state software and pay extra filing fees where the 2nd or rather "extra State" has zero dollar taxes and no refunds. This extra tax return should not have had to been filed. I wonder if I could get a refund. there was no income to be filed. and I couldn't delete this. So I was forced to file the return with extra costs.
Date published: 2021-03-15
Rated 5 out of 5 by from Awesome customer service! Great service! Thank you for the help! Great representative.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax is so easy! I find using Turbo Tax easy and convenient. I feel comfortable and at ease filling through them.
Date published: 2021-03-15
Rated 5 out of 5 by from very simple to use very simple and easy, this is my fourth year. takes about one hour to complete.
Date published: 2021-03-15
Rated 4 out of 5 by from Another year down thanks to Turbo Tax Had to make some changes and amend a return previously filed. I don't know why these can't be file electronically!
Date published: 2021-03-15
Rated 1 out of 5 by from Turbotax is horrible I am using TurboTax business version for 3 consective years. It gave me surprise EVERY YEAR! Especially this year. Firstly, it can not be activated. I spent two hours on the phone and then they told me I need to change my screen resolution to the lowest. What is that? Secondly, at the time of filing. It insists on me filling out the VA 502A schedule even if it has nothing to do with me. I searched the forum and found many people have the same issue. And all the solutions do not work for me. I am currently waiting for another 2 hours now...
Date published: 2021-03-15
Rated 5 out of 5 by from That was easy and fast! They walked me through it, super easy and fast and got a maximum refund
Date published: 2021-03-15
Rated 5 out of 5 by from 2020 Turbotax First time filer and was fairly easy. Recommended by fiance.
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6418
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Good overall Good overall. We like the fact that we could file the form 8911 for installation of EV charger with Turbo Tax. Charity donation was not mentioned as an income deduction or tax credit in the final summary.
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax Review Filing with Turbo Tax is super easy and quick. Only service I've ever used.
Date published: 2021-03-15
Rated 3 out of 5 by from Extra state tax fees and filing fees for $0 return I'm disappointed that Turbo Tax has me pay for an extra state software and pay extra filing fees where the 2nd or rather "extra State" has zero dollar taxes and no refunds. This extra tax return should not have had to been filed. I wonder if I could get a refund. there was no income to be filed. and I couldn't delete this. So I was forced to file the return with extra costs.
Date published: 2021-03-15
Rated 5 out of 5 by from Awesome customer service! Great service! Thank you for the help! Great representative.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax is so easy! I find using Turbo Tax easy and convenient. I feel comfortable and at ease filling through them.
Date published: 2021-03-15
Rated 5 out of 5 by from very simple to use very simple and easy, this is my fourth year. takes about one hour to complete.
Date published: 2021-03-15
Rated 4 out of 5 by from Another year down thanks to Turbo Tax Had to make some changes and amend a return previously filed. I don't know why these can't be file electronically!
Date published: 2021-03-15
Rated 1 out of 5 by from Turbotax is horrible I am using TurboTax business version for 3 consective years. It gave me surprise EVERY YEAR! Especially this year. Firstly, it can not be activated. I spent two hours on the phone and then they told me I need to change my screen resolution to the lowest. What is that? Secondly, at the time of filing. It insists on me filling out the VA 502A schedule even if it has nothing to do with me. I searched the forum and found many people have the same issue. And all the solutions do not work for me. I am currently waiting for another 2 hours now...
Date published: 2021-03-15
Rated 5 out of 5 by from That was easy and fast! They walked me through it, super easy and fast and got a maximum refund
Date published: 2021-03-15
Rated 5 out of 5 by from 2020 Turbotax First time filer and was fairly easy. Recommended by fiance.
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6418