TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Turbo tax is truly great filing our taxes was very easy. The help received from the Turbo tax experts was first rate.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is great!! Turbo Tax is very easy to use for tax filing. It is user friendly and explain every item clearly.
Date published: 2021-05-17
Rated 4 out of 5 by from Saves me a trip TurboTax is thankfully very helpful with filing taxes by yourself. This was important during Covid times. Everything went well, though since I am self employed, I wish it prompted me ahead of time to ask if I had made any estimated tax payments. Had I not caught that, I would have paid AGAIN for what I had already paid throughout the year. Still, despite this issue, I was still able to work out everything I needed.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax Is Amazing!! Turbo tax makes it easy to file your taxes. Everything is well explained and easy to follow.eco I highly recommend turbo tax.
Date published: 2021-05-17
Rated 4 out of 5 by from turbo tax is very helpful it help me prepare my own tax. No hassle with tax preparer
Date published: 2021-05-17
Rated 5 out of 5 by from Excellent! Very thorough and informative. The step-by-step instructions are immensely useful.
Date published: 2021-05-17
Rated 4 out of 5 by from Tax portion Very good; in program purchasing awful Using TurboTax for the filling out of tax forms was great and easy as usual. However, there was a glitch with activation code screen, which resulted in 2 hours of uninstalling and reinstalling the program. After an online search, I found the work around to change screen resolution. The same happened with the credit card payment screens when purchasing additional state program and state e-file. Having to toggle back and forth with my screen resolution was annoying and frustrating to say the least, especially on a brand new computer (using Windows 10)! Please fix this for next year. Otherwise, I may consider using a different program.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy and Simplistic TurboTax is easy and simplistic to use with help menus and pop up for all my needs. I have used this free version for several years and have not had any complaints at all. They give you a heads up of when to start preparing for filing and finish up your refund has been submitted and received. Will continue to use this free version until I am no longer eligible for it.
Date published: 2021-05-17
Rated 1 out of 5 by from worst turbo tax year ever Some combination of these was necessary in order to purchase e-file state taxes: reset screen scaling to 100%, lower screen resolution, change default browser, run as administrator. I did all of those over the course of 2 hours of late night trouble-shooting... at least the "100%" seems to have been necessary (the last change I made before it worked) but I don't know whether any of the other steps were necessary or not. Wanted to compare tax results between married/joint, married/separate, head of household, etc., but TurboTax makes that basically impossible unless you start a new return from scratch for each, for each person. Even then it lies about whether you are eligible to file as a given type. If you don't re-start from scratch and just go back and edit things, the entire return is corrupted, full of inconsistent garbage. Makes me really not trust any return I've ever filed with TurboTax. There's a major problem preventing me from completing my return for hours almost every year... definitely time to say "never again" and learn to use a different program even if that means I have to manually enter my previous year's tax return. It literally could not be any more work than using "turbo" tax.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax free is the best price I did not like it when Turbo Tax tried to tell me that I did not file a 2019 tax return. Looked up my tax return and proceeded to correct it.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 642
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax is truly great filing our taxes was very easy. The help received from the Turbo tax experts was first rate.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is great!! Turbo Tax is very easy to use for tax filing. It is user friendly and explain every item clearly.
Date published: 2021-05-17
Rated 4 out of 5 by from Saves me a trip TurboTax is thankfully very helpful with filing taxes by yourself. This was important during Covid times. Everything went well, though since I am self employed, I wish it prompted me ahead of time to ask if I had made any estimated tax payments. Had I not caught that, I would have paid AGAIN for what I had already paid throughout the year. Still, despite this issue, I was still able to work out everything I needed.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax Is Amazing!! Turbo tax makes it easy to file your taxes. Everything is well explained and easy to follow.eco I highly recommend turbo tax.
Date published: 2021-05-17
Rated 4 out of 5 by from turbo tax is very helpful it help me prepare my own tax. No hassle with tax preparer
Date published: 2021-05-17
Rated 5 out of 5 by from Excellent! Very thorough and informative. The step-by-step instructions are immensely useful.
Date published: 2021-05-17
Rated 4 out of 5 by from Tax portion Very good; in program purchasing awful Using TurboTax for the filling out of tax forms was great and easy as usual. However, there was a glitch with activation code screen, which resulted in 2 hours of uninstalling and reinstalling the program. After an online search, I found the work around to change screen resolution. The same happened with the credit card payment screens when purchasing additional state program and state e-file. Having to toggle back and forth with my screen resolution was annoying and frustrating to say the least, especially on a brand new computer (using Windows 10)! Please fix this for next year. Otherwise, I may consider using a different program.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy and Simplistic TurboTax is easy and simplistic to use with help menus and pop up for all my needs. I have used this free version for several years and have not had any complaints at all. They give you a heads up of when to start preparing for filing and finish up your refund has been submitted and received. Will continue to use this free version until I am no longer eligible for it.
Date published: 2021-05-17
Rated 1 out of 5 by from worst turbo tax year ever Some combination of these was necessary in order to purchase e-file state taxes: reset screen scaling to 100%, lower screen resolution, change default browser, run as administrator. I did all of those over the course of 2 hours of late night trouble-shooting... at least the "100%" seems to have been necessary (the last change I made before it worked) but I don't know whether any of the other steps were necessary or not. Wanted to compare tax results between married/joint, married/separate, head of household, etc., but TurboTax makes that basically impossible unless you start a new return from scratch for each, for each person. Even then it lies about whether you are eligible to file as a given type. If you don't re-start from scratch and just go back and edit things, the entire return is corrupted, full of inconsistent garbage. Makes me really not trust any return I've ever filed with TurboTax. There's a major problem preventing me from completing my return for hours almost every year... definitely time to say "never again" and learn to use a different program even if that means I have to manually enter my previous year's tax return. It literally could not be any more work than using "turbo" tax.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax free is the best price I did not like it when Turbo Tax tried to tell me that I did not file a 2019 tax return. Looked up my tax return and proceeded to correct it.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 642