TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
leahlanc from
Thanks TurboTax!
Thanks for the very clear instructions! I really appreciate it.
Date published: 2021-03-03
Rated 5 out of 5 by
Shanus31 from
Easy
Was easy to file. Had help from Amanda and she was great
Date published: 2021-03-03
Rated 5 out of 5 by
poohlizz from
Amazing
Turbo tax is quick and easy, I was able to complete my return from the comfort of my own home in less than an a hour
Date published: 2021-03-03
Rated 4 out of 5 by
Cliff52 from
Top shelf, but this year needed a little live help
Had one small problem with one page I did not understand, but all was rectified by a truly awesome, professional and capable live agent when I was able to find the phone number to call. A suggestion: It would be helpful if the phone number for customer assistance to a live agent could be more visible.
Date published: 2021-03-03
Rated 2 out of 5 by
KandisP from
More leg work every year
Program is frustrating. Makes you change things that are incorrect. Taxaudit add on was so not worth it, claimed they were unable to help. What did I pay for then?
Date published: 2021-03-03
Rated 5 out of 5 by
Amy Mario from
Turbo Tax is AWESOME!! Makes my life easier!
Easy to use, no troubles! I loved how Quickbooks and Turbo Tax can talk to each other. She asks just the right questions :)
Date published: 2021-03-03
Rated 4 out of 5 by
Dmorlo from
Almost perfect
2019 and 2020 had the same issue on form 1099B for widely held fixed income trust-short term. Some acquired dates and cost basis were not provided and not available so TT kicked it out. I managed to full the form and file electronically. The information not available is also not reported to IRS so its mute anyway.
Date published: 2021-03-03
Rated 3 out of 5 by
null from
Disappointed this year.
I know not everything is within TurboxTax's power when dealing with the Government, but filing 2020 taxes was a chore. From delayed forms (making me pay taxes before I could efile) to broken screens that required me to refresh my page and delete the Browser cashe within the same session. Not a very good experience. Especially, when it forced me to pay even more $225 just to talk with a live person about their form issues. Tough to swallow especially in a year where business was bad.
Date published: 2021-03-03
Rated 5 out of 5 by
Johnnykhole from
Love Turbo Tax
this is my 8th year using Turbo tax. I use to pay $120-$150 to have someone do my taxes. Its to easy to do them yourself with Turbo tax
Date published: 2021-03-03
Rated 5 out of 5 by
jazzedaboutTT from
Yay Turbo Tax
Easy to use and user friendly. I use it every year.
All TurboTax® Offerings Reviews - Page 641
Date published: 2021-03-03
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
leahlanc from
Thanks TurboTax!
Thanks for the very clear instructions! I really appreciate it.
Date published: 2021-03-03
Rated 5 out of 5 by
Shanus31 from
Easy
Was easy to file. Had help from Amanda and she was great
Date published: 2021-03-03
Rated 5 out of 5 by
poohlizz from
Amazing
Turbo tax is quick and easy, I was able to complete my return from the comfort of my own home in less than an a hour
Date published: 2021-03-03
Rated 4 out of 5 by
Cliff52 from
Top shelf, but this year needed a little live help
Had one small problem with one page I did not understand, but all was rectified by a truly awesome, professional and capable live agent when I was able to find the phone number to call. A suggestion: It would be helpful if the phone number for customer assistance to a live agent could be more visible.
Date published: 2021-03-03
Rated 2 out of 5 by
KandisP from
More leg work every year
Program is frustrating. Makes you change things that are incorrect. Taxaudit add on was so not worth it, claimed they were unable to help. What did I pay for then?
Date published: 2021-03-03
Rated 5 out of 5 by
Amy Mario from
Turbo Tax is AWESOME!! Makes my life easier!
Easy to use, no troubles! I loved how Quickbooks and Turbo Tax can talk to each other. She asks just the right questions :)
Date published: 2021-03-03
Rated 4 out of 5 by
Dmorlo from
Almost perfect
2019 and 2020 had the same issue on form 1099B for widely held fixed income trust-short term. Some acquired dates and cost basis were not provided and not available so TT kicked it out. I managed to full the form and file electronically. The information not available is also not reported to IRS so its mute anyway.
Date published: 2021-03-03
Rated 3 out of 5 by
null from
Disappointed this year.
I know not everything is within TurboxTax's power when dealing with the Government, but filing 2020 taxes was a chore. From delayed forms (making me pay taxes before I could efile) to broken screens that required me to refresh my page and delete the Browser cashe within the same session. Not a very good experience. Especially, when it forced me to pay even more $225 just to talk with a live person about their form issues. Tough to swallow especially in a year where business was bad.
Date published: 2021-03-03
Rated 5 out of 5 by
Johnnykhole from
Love Turbo Tax
this is my 8th year using Turbo tax. I use to pay $120-$150 to have someone do my taxes. Its to easy to do them yourself with Turbo tax
Date published: 2021-03-03
Rated 5 out of 5 by
jazzedaboutTT from
Yay Turbo Tax
Easy to use and user friendly. I use it every year.
All TurboTax® Offerings Reviews - Page 641
Date published: 2021-03-03