TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Thanks live help was excellent - i really do appreciate all their help Anne was awesome
Date published: 2021-03-14
Rated 3 out of 5 by from Functional but disappointing 1. Links to help topics did not work - 5 out of 5 times 2. Error check yielded glitches that had to be skipped - simple name field mismatches or value flag indicators that were not truly an error 3. Some interview topics were vague and failed to answer true topics on tax code On 4 occasions i chose to research tax topics through IRS website, instead of using software. twice my personal research revealed language that conflicted with the software. 4. I expect better quality from a "Premier" product 5. State filing fee was too high. Cost ot file did not warrant Rate of return on efile
Date published: 2021-03-14
Rated 5 out of 5 by from great product been using for years and only gets better, will continue!
Date published: 2021-03-14
Rated 5 out of 5 by from Love Turbo Very good so far. It was easy and I could understand the process.
Date published: 2021-03-14
Rated 4 out of 5 by from Less than helpful expert interaction The expert needed to share my screen, and I followed all of the prescribed steps, but nothing worked. Thus, the expert was of very little use.
Date published: 2021-03-14
Rated 1 out of 5 by from I HATE that you can't download software I do not like the fact that I can't download the software to my computer like in the past. If you continue with this new format - I will NOT use turbo tax AGAIN
Date published: 2021-03-14
Rated 5 out of 5 by from Turbotax is great Very helpful. Made things simple. They answered all my questions!
Date published: 2021-03-14
Rated 5 out of 5 by from quick and easy my experience with turbo tax was quick and easy to understand.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is awesome! It’s always easy to use and I don’t have to worry about making mistakes.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo is awesome and easy to do Turbo Tax is simple to do... they do the work for you!
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6365
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Thanks live help was excellent - i really do appreciate all their help Anne was awesome
Date published: 2021-03-14
Rated 3 out of 5 by from Functional but disappointing 1. Links to help topics did not work - 5 out of 5 times 2. Error check yielded glitches that had to be skipped - simple name field mismatches or value flag indicators that were not truly an error 3. Some interview topics were vague and failed to answer true topics on tax code On 4 occasions i chose to research tax topics through IRS website, instead of using software. twice my personal research revealed language that conflicted with the software. 4. I expect better quality from a "Premier" product 5. State filing fee was too high. Cost ot file did not warrant Rate of return on efile
Date published: 2021-03-14
Rated 5 out of 5 by from great product been using for years and only gets better, will continue!
Date published: 2021-03-14
Rated 5 out of 5 by from Love Turbo Very good so far. It was easy and I could understand the process.
Date published: 2021-03-14
Rated 4 out of 5 by from Less than helpful expert interaction The expert needed to share my screen, and I followed all of the prescribed steps, but nothing worked. Thus, the expert was of very little use.
Date published: 2021-03-14
Rated 1 out of 5 by from I HATE that you can't download software I do not like the fact that I can't download the software to my computer like in the past. If you continue with this new format - I will NOT use turbo tax AGAIN
Date published: 2021-03-14
Rated 5 out of 5 by from Turbotax is great Very helpful. Made things simple. They answered all my questions!
Date published: 2021-03-14
Rated 5 out of 5 by from quick and easy my experience with turbo tax was quick and easy to understand.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is awesome! It’s always easy to use and I don’t have to worry about making mistakes.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo is awesome and easy to do Turbo Tax is simple to do... they do the work for you!
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6365