TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from AWESOME AWESOME AWESOMEAWESOMEAWESOMEAWESOMEAWESOMEAWESOME
Date published: 2021-03-14
Rated 5 out of 5 by from awesome very helpful without them i would know what i was doin
Date published: 2021-03-14
Rated 5 out of 5 by from EASY TO USE i enjoyed my experience with turbo tax i always use it
Date published: 2021-03-14
Rated 5 out of 5 by from AMAZING Fast, convenient, and overall amazing! Turbo Tax makes filing easy.
Date published: 2021-03-14
Rated 5 out of 5 by from Amazing Experience! As a first-time user and filer with little to no experience, turbo tax made it easy and simple to understand how to file my taxes correctly! I will be using turbo tax for all my future tax filings.
Date published: 2021-03-14
Rated 3 out of 5 by from idk TurboTax is pretty cool I don't know TurboTax is pretty cool apparently I need more characters
Date published: 2021-03-14
Rated 5 out of 5 by from TurboTax is fast, easy, and affordable! I've used both the older versions of TurboTax and recently an accountant for the last 10 years. This year I decided to try TurboTax again and found the new online version to be simple, easy to use, and well integrated with my online accounts. Way to go!
Date published: 2021-03-14
Rated 5 out of 5 by from very easy simple software to use...very friendly CPA on phone
Date published: 2021-03-14
Rated 3 out of 5 by from First Time Problem With Turbo Tax I have used Turbo Tax for a number of years for a number of years and was always pleased with the product. This year I encountered a major problem when I tried to submit my tax return and have the fee to include my State Income Tax to my credit card on file. This process required a second step to make sure I was the person submitting the return by using a text to my cell phone. My old cell phone number was included in my account so that number could not be used for verification. I tried verifying using information from my Income Tax but had major problems with this, as I was entering data in the bottom of the form, the data at the top of the form disappeared. I tried calling your help line, only got a computer which could not seem to understand the problem. I went back to the tax return and chose to have the fee deducted from my refund which included a large fee of $40 to process a $24 dollar charge. I was very disappointed that there was no support showing how to Update my Account so I could have submitted my return.
Date published: 2021-03-14
Rated 3 out of 5 by from Feedback for turbotax In full disclosure, I have been using turbo tax for over two decades. For the most part the software works very well. However when it comes to filing its a little harder to navigate a non-auto deposit refund. Also I have to say the more you advertise free filing the more it costs me to file. My wife and I had to file separately for reasons not needed in this explanation, but I had to pay $65 to file her tax free. this was because we signed her up for direct deposit. My free filing only cost me $25 because I selected not to pay the extra $40 and am receiving a check.
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6314
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from AWESOME AWESOME AWESOMEAWESOMEAWESOMEAWESOMEAWESOMEAWESOME
Date published: 2021-03-14
Rated 5 out of 5 by from awesome very helpful without them i would know what i was doin
Date published: 2021-03-14
Rated 5 out of 5 by from EASY TO USE i enjoyed my experience with turbo tax i always use it
Date published: 2021-03-14
Rated 5 out of 5 by from AMAZING Fast, convenient, and overall amazing! Turbo Tax makes filing easy.
Date published: 2021-03-14
Rated 5 out of 5 by from Amazing Experience! As a first-time user and filer with little to no experience, turbo tax made it easy and simple to understand how to file my taxes correctly! I will be using turbo tax for all my future tax filings.
Date published: 2021-03-14
Rated 3 out of 5 by from idk TurboTax is pretty cool I don't know TurboTax is pretty cool apparently I need more characters
Date published: 2021-03-14
Rated 5 out of 5 by from TurboTax is fast, easy, and affordable! I've used both the older versions of TurboTax and recently an accountant for the last 10 years. This year I decided to try TurboTax again and found the new online version to be simple, easy to use, and well integrated with my online accounts. Way to go!
Date published: 2021-03-14
Rated 5 out of 5 by from very easy simple software to use...very friendly CPA on phone
Date published: 2021-03-14
Rated 3 out of 5 by from First Time Problem With Turbo Tax I have used Turbo Tax for a number of years for a number of years and was always pleased with the product. This year I encountered a major problem when I tried to submit my tax return and have the fee to include my State Income Tax to my credit card on file. This process required a second step to make sure I was the person submitting the return by using a text to my cell phone. My old cell phone number was included in my account so that number could not be used for verification. I tried verifying using information from my Income Tax but had major problems with this, as I was entering data in the bottom of the form, the data at the top of the form disappeared. I tried calling your help line, only got a computer which could not seem to understand the problem. I went back to the tax return and chose to have the fee deducted from my refund which included a large fee of $40 to process a $24 dollar charge. I was very disappointed that there was no support showing how to Update my Account so I could have submitted my return.
Date published: 2021-03-14
Rated 3 out of 5 by from Feedback for turbotax In full disclosure, I have been using turbo tax for over two decades. For the most part the software works very well. However when it comes to filing its a little harder to navigate a non-auto deposit refund. Also I have to say the more you advertise free filing the more it costs me to file. My wife and I had to file separately for reasons not needed in this explanation, but I had to pay $65 to file her tax free. this was because we signed her up for direct deposit. My free filing only cost me $25 because I selected not to pay the extra $40 and am receiving a check.
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6314