TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from Turbo tax makes mistakes Miscalculated homebuyer credit due (made it higher). Also live help is not really a live help.
Date published: 2021-05-17
Rated 5 out of 5 by from User friendly for a first time user. In the past, I've paid as much as $600 for services I received for free from TurboTax.
Date published: 2021-05-17
Rated 5 out of 5 by from Super easy and great guidance We try to keep our taxes as simple as we can and then the process on your website is very easy and simple to follow
Date published: 2021-05-17
Rated 5 out of 5 by from VERY HELPFUL! Michelle stayed on the line with me for over an hour trying to figure out why my payment wasn't processing. She was very helpful!
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo tax was easy I got help right away when I needed it and very pleased w the whole process
Date published: 2021-05-17
Rated 5 out of 5 by from Great As Always Great as always. Thank you very much. I will always use TT
Date published: 2021-05-17
Rated 4 out of 5 by from East or West TurboTax is the BEST Simple, Easy, Helpful, Fast Process, & Reasonable Federal Tax Cost (State tax cost must be cheaper).
Date published: 2021-05-17
Rated 4 out of 5 by from Good but still some "bugs" Overall a good package but I have experienced bugs when deleting an item in the step by step process and then have to delete or update that entry on the forms. The system asks for entry on something that you went back and deleted. It comes up on smart check and again right before you e-file. I had to enter 00000000's and not applicable to move forward.
Date published: 2021-05-17
Rated 4 out of 5 by from Good Easy step by step guidance, easy to follow and easy to use
Date published: 2021-05-17
Rated 5 out of 5 by from Another great TurboTax season. Pretty straightforward filing of taxes this year. Everything went smoothly.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 626
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Turbo tax makes mistakes Miscalculated homebuyer credit due (made it higher). Also live help is not really a live help.
Date published: 2021-05-17
Rated 5 out of 5 by from User friendly for a first time user. In the past, I've paid as much as $600 for services I received for free from TurboTax.
Date published: 2021-05-17
Rated 5 out of 5 by from Super easy and great guidance We try to keep our taxes as simple as we can and then the process on your website is very easy and simple to follow
Date published: 2021-05-17
Rated 5 out of 5 by from VERY HELPFUL! Michelle stayed on the line with me for over an hour trying to figure out why my payment wasn't processing. She was very helpful!
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo tax was easy I got help right away when I needed it and very pleased w the whole process
Date published: 2021-05-17
Rated 5 out of 5 by from Great As Always Great as always. Thank you very much. I will always use TT
Date published: 2021-05-17
Rated 4 out of 5 by from East or West TurboTax is the BEST Simple, Easy, Helpful, Fast Process, & Reasonable Federal Tax Cost (State tax cost must be cheaper).
Date published: 2021-05-17
Rated 4 out of 5 by from Good but still some "bugs" Overall a good package but I have experienced bugs when deleting an item in the step by step process and then have to delete or update that entry on the forms. The system asks for entry on something that you went back and deleted. It comes up on smart check and again right before you e-file. I had to enter 00000000's and not applicable to move forward.
Date published: 2021-05-17
Rated 4 out of 5 by from Good Easy step by step guidance, easy to follow and easy to use
Date published: 2021-05-17
Rated 5 out of 5 by from Another great TurboTax season. Pretty straightforward filing of taxes this year. Everything went smoothly.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 626