TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Better than by hand The online portal and e-file is convenient but the software can still be a bit confusing and needs some improvement. It's better than doing it by hand but I find the navigation of the software difficult and slow the way it asks questions one by one and will asks the same ones again when going back to review an item. Sometime it'll show the previous answers, sometimes it won't. It'll often ask the same questions over and over or be difficult to navigate, this year it kept bringing up question about a missing value on a bunch of 1099s I had so I had to acknowledge each one by one each time I resumed the return. Eventually I entered in a 0 even though my 1099 are blank in that field to make it go away. I wanted to e-file only my federal return and couldn't figure out how to do that, turns out configuring that is in the the file by mail menu.
Date published: 2021-04-11
Rated 5 out of 5 by from Great It was easy and user friendly. I feel it protects my personal information.
Date published: 2021-04-11
Rated 4 out of 5 by from very good Easy to file if you carefully read all questionary
Date published: 2021-04-11
Rated 5 out of 5 by from SUPER GOOD WAS VERY EASY ANSWERED ALL OF MY QUESTIONS AND WAS VERY HELPFUL
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax is the best in file my return When it come to turbo Tax I have the best in file my Tax return. Reliable, Safe, and great refund
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax is convenient and easy to use I have used Turbo Tax for years because it is up to date with changes to the tax codes. It saves a lot of research time.
Date published: 2021-04-11
Rated 5 out of 5 by from Love having access to Turbotax I had some minor issues this year but got thru it OK!!!
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax NEVER Lets Me Down For 11 years straight now I have trusted turbo tax to be a quick easy and accurate way of handling my taxes without spending time and money having an expert do them for me. I have never had an issue doing my taxes, the tax code is updated yearly and if I ever have a question the answers are just a few clicks away. I'm not a math wizard! I'm not a CPA...Turbo Tax just never lets me down.
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax Fast and Easy. Efficient and accurate. Will use Turbo Tax again in the future
Date published: 2021-04-11
Rated 5 out of 5 by from turbo tax is great turbo tax was very easy and through. I done before I knew it super fast. thank you
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 6238
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Better than by hand The online portal and e-file is convenient but the software can still be a bit confusing and needs some improvement. It's better than doing it by hand but I find the navigation of the software difficult and slow the way it asks questions one by one and will asks the same ones again when going back to review an item. Sometime it'll show the previous answers, sometimes it won't. It'll often ask the same questions over and over or be difficult to navigate, this year it kept bringing up question about a missing value on a bunch of 1099s I had so I had to acknowledge each one by one each time I resumed the return. Eventually I entered in a 0 even though my 1099 are blank in that field to make it go away. I wanted to e-file only my federal return and couldn't figure out how to do that, turns out configuring that is in the the file by mail menu.
Date published: 2021-04-11
Rated 5 out of 5 by from Great It was easy and user friendly. I feel it protects my personal information.
Date published: 2021-04-11
Rated 4 out of 5 by from very good Easy to file if you carefully read all questionary
Date published: 2021-04-11
Rated 5 out of 5 by from SUPER GOOD WAS VERY EASY ANSWERED ALL OF MY QUESTIONS AND WAS VERY HELPFUL
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax is the best in file my return When it come to turbo Tax I have the best in file my Tax return. Reliable, Safe, and great refund
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax is convenient and easy to use I have used Turbo Tax for years because it is up to date with changes to the tax codes. It saves a lot of research time.
Date published: 2021-04-11
Rated 5 out of 5 by from Love having access to Turbotax I had some minor issues this year but got thru it OK!!!
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax NEVER Lets Me Down For 11 years straight now I have trusted turbo tax to be a quick easy and accurate way of handling my taxes without spending time and money having an expert do them for me. I have never had an issue doing my taxes, the tax code is updated yearly and if I ever have a question the answers are just a few clicks away. I'm not a math wizard! I'm not a CPA...Turbo Tax just never lets me down.
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax Fast and Easy. Efficient and accurate. Will use Turbo Tax again in the future
Date published: 2021-04-11
Rated 5 out of 5 by from turbo tax is great turbo tax was very easy and through. I done before I knew it super fast. thank you
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 6238