TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from First time user friendly! I thought turbo tax made the process really simple and seamless. The only catch was paying with the refund would be at cost while the option to pay now was free (w the add'l fee for the delux option). I think people would watch out for this and for other hidden fees but its not something to discredit this service for. Its convenient and first-time-user friendly. I recommend!.
Date published: 2021-05-17
Rated 5 out of 5 by from great easy to use, very accurate, professional program, nice job
Date published: 2021-05-17
Rated 4 out of 5 by from Customer service Customer service finally got a hold of me to different people employees helped me out unbelievably the app itself not the happiest with but finally getting ahold of customer service they really helped me out to finish my taxes thanks
Date published: 2021-05-17
Rated 4 out of 5 by from Took a long time to complete. I had difficulty completing the tax forms. Seemed like the internet might have been running slow. I was able to submit my return after 5 hours of frustration.
Date published: 2021-05-17
Rated 5 out of 5 by from very good Easy to use if you know how to follow instructions. and will use again next year.
Date published: 2021-05-17
Rated 5 out of 5 by from Fairly easy to use Easy to use and helped m3e every step of the way. Will use again.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo tax is excellent Love using turbo tax it is very understandable and easy to use
Date published: 2021-05-17
Rated 4 out of 5 by from Very helpful The step by step instructions have helped me understand the process of filing taxes a little better
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax was very efficient and time saving!! TurboTax explained everything to the smallest detail, definitely recommending to others.
Date published: 2021-05-17
Rated 2 out of 5 by from Service constantly trying to upsell me I hate the hidden fees and ridiculous attempts to upsell that waste time. this is my last time using Turbotax. Just ridiculous.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 624
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from First time user friendly! I thought turbo tax made the process really simple and seamless. The only catch was paying with the refund would be at cost while the option to pay now was free (w the add'l fee for the delux option). I think people would watch out for this and for other hidden fees but its not something to discredit this service for. Its convenient and first-time-user friendly. I recommend!.
Date published: 2021-05-17
Rated 5 out of 5 by from great easy to use, very accurate, professional program, nice job
Date published: 2021-05-17
Rated 4 out of 5 by from Customer service Customer service finally got a hold of me to different people employees helped me out unbelievably the app itself not the happiest with but finally getting ahold of customer service they really helped me out to finish my taxes thanks
Date published: 2021-05-17
Rated 4 out of 5 by from Took a long time to complete. I had difficulty completing the tax forms. Seemed like the internet might have been running slow. I was able to submit my return after 5 hours of frustration.
Date published: 2021-05-17
Rated 5 out of 5 by from very good Easy to use if you know how to follow instructions. and will use again next year.
Date published: 2021-05-17
Rated 5 out of 5 by from Fairly easy to use Easy to use and helped m3e every step of the way. Will use again.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo tax is excellent Love using turbo tax it is very understandable and easy to use
Date published: 2021-05-17
Rated 4 out of 5 by from Very helpful The step by step instructions have helped me understand the process of filing taxes a little better
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax was very efficient and time saving!! TurboTax explained everything to the smallest detail, definitely recommending to others.
Date published: 2021-05-17
Rated 2 out of 5 by from Service constantly trying to upsell me I hate the hidden fees and ridiculous attempts to upsell that waste time. this is my last time using Turbotax. Just ridiculous.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 624