TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 4 out of 5 by from Efficiency and Reassurance Costs I really like the fluidity of this product. It walked me through step by step what I needed to do to make it to the finish line. I remember when Turbo Tax truly used to be free. However, over the years, I have seen major improvement in the process, so I'm okay with paying the extra money for the different products. I trade Bitcoin, so I had to get the Premier. That was a bummer, but it gives me reassurance that I didn't miss anything. I also purchased the MAX and Will Builder. The MAX is to give me peace of mind for the next year. The identity theft protection is what really sold me. I'm hoping the WillBuilder is just as easy and there aren't any excessive hidden fees once I utilize it. I have MS and have to plan for the possibility that I might not be around as long as I thought when I was healthy. The only feedback I have is the school district section and the RITA section for the city tax. Those were the most difficult to navigate with the fewest resources. I had to rely on google to figure out what I was doing and I still don't know if I did it right. Thankfully, I have the MAX subscription and will be protected if I get audited. All in all, it's a great product and worth the money. It takes a little extra time and work, but I spent half the money I did at H&R Block the one year that I decided to let them do it instead of Turbo Tax. Plus, I got several other products with it!
Date published: 2022-08-26
Rated 3 out of 5 by from Always a chore Some parts are frustrating; K-1s are always a problem.
Date published: 2022-08-26
Rated 5 out of 5 by from Easy Really easy to use.I really like the software. its
Date published: 2022-08-26
Rated 5 out of 5 by from easy It was very easy for mr to put my numbers in and navigate through the website
Date published: 2022-08-26
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax is reliable and the experts are really experts
Date published: 2022-08-26
Rated 4 out of 5 by from Great Loved the detail and double checking methods. Will use next year!
Date published: 2022-08-26
Rated 5 out of 5 by from Always a lot easier than expected Turbo Tax has been developing this system for some time now and they really have it down. I really like the jump to function from the help results pane.
Date published: 2022-08-25
Rated 4 out of 5 by from Awesome I didn't interact with a Livepro but just my taxes filed makes me feel so much relief
Date published: 2022-08-25
Rated 5 out of 5 by from Turbo Tax representatives were great help Very Good, great help from representative, nice and extremely helpful
Date published: 2022-08-25
Rated 4 out of 5 by from filing Turbo tax itself was great. Paying my state fee for e-filing was a pain in the neck. I wanted to pay with a credit card and it took me to a different screen. I was suppose to sign into my account, it told me that my e-mail didn't exist, so I tried to open a new account and they told my that the e-mail I put in was already in use and needed to use a different e-mail. I tried to recover my account and it sent the verification code to an e-mail that wasn't mine. There was no way to get into my account to pay for e filing so I had to print and mail it.
Date published: 2022-08-25
All TurboTax® Offerings Reviews - Page 63
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Efficiency and Reassurance Costs I really like the fluidity of this product. It walked me through step by step what I needed to do to make it to the finish line. I remember when Turbo Tax truly used to be free. However, over the years, I have seen major improvement in the process, so I'm okay with paying the extra money for the different products. I trade Bitcoin, so I had to get the Premier. That was a bummer, but it gives me reassurance that I didn't miss anything. I also purchased the MAX and Will Builder. The MAX is to give me peace of mind for the next year. The identity theft protection is what really sold me. I'm hoping the WillBuilder is just as easy and there aren't any excessive hidden fees once I utilize it. I have MS and have to plan for the possibility that I might not be around as long as I thought when I was healthy. The only feedback I have is the school district section and the RITA section for the city tax. Those were the most difficult to navigate with the fewest resources. I had to rely on google to figure out what I was doing and I still don't know if I did it right. Thankfully, I have the MAX subscription and will be protected if I get audited. All in all, it's a great product and worth the money. It takes a little extra time and work, but I spent half the money I did at H&R Block the one year that I decided to let them do it instead of Turbo Tax. Plus, I got several other products with it!
Date published: 2022-08-26
Rated 3 out of 5 by from Always a chore Some parts are frustrating; K-1s are always a problem.
Date published: 2022-08-26
Rated 5 out of 5 by from Easy Really easy to use.I really like the software. its
Date published: 2022-08-26
Rated 5 out of 5 by from easy It was very easy for mr to put my numbers in and navigate through the website
Date published: 2022-08-26
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax is reliable and the experts are really experts
Date published: 2022-08-26
Rated 4 out of 5 by from Great Loved the detail and double checking methods. Will use next year!
Date published: 2022-08-26
Rated 5 out of 5 by from Always a lot easier than expected Turbo Tax has been developing this system for some time now and they really have it down. I really like the jump to function from the help results pane.
Date published: 2022-08-25
Rated 4 out of 5 by from Awesome I didn't interact with a Livepro but just my taxes filed makes me feel so much relief
Date published: 2022-08-25
Rated 5 out of 5 by from Turbo Tax representatives were great help Very Good, great help from representative, nice and extremely helpful
Date published: 2022-08-25
Rated 4 out of 5 by from filing Turbo tax itself was great. Paying my state fee for e-filing was a pain in the neck. I wanted to pay with a credit card and it took me to a different screen. I was suppose to sign into my account, it told me that my e-mail didn't exist, so I tried to open a new account and they told my that the e-mail I put in was already in use and needed to use a different e-mail. I tried to recover my account and it sent the verification code to an e-mail that wasn't mine. There was no way to get into my account to pay for e filing so I had to print and mail it.
Date published: 2022-08-25
All TurboTax® Offerings Reviews - Page 63