TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 4 out of 5 by from Reliable, organized and efficient Like that stop and start is not a hindrance. Saves time and eliminates worry about missing something.
Date published: 2021-03-31
Rated 4 out of 5 by from Turbo tax works, has most forms needed I did not need any help, I id get some info on filling out a form from the Federal web site
Date published: 2021-03-31
Rated 5 out of 5 by from It Fits Our Needs. Easy to use. Will walk you thru everything. I like it.
Date published: 2021-03-31
Rated 5 out of 5 by from TurboTax is user friendly Have used for years, always impressed with ease of use.
Date published: 2021-03-31
Rated 4 out of 5 by from YAY TURBO TAX EASY TO FILE. NOT O FREE COST $70 TO FILE. BUT EASY
Date published: 2021-03-31
Rated 3 out of 5 by from Turbo Tax supplies my needs IT supplies what I need, but it can be confusing! May try another service next year.
Date published: 2021-03-31
Rated 1 out of 5 by from last year usng this service The make it increasingly more difficult to use or access old returns just to shoe horn you into buying the other versions
Date published: 2021-03-31
Rated 3 out of 5 by from Works but needs some improvements The product works OK, but there are a few things that need improvement: * The place to enter my IRS-issued "Identity protection PIN" is tucked under "Other tax situations" in the Federal section. Because so many people are issued these PINs for security, it should really be included as a question in the Turbo dialogue/interview -- "Have you been issued an IRS protection PIN?". This entry can be easily missed (as I did last year) and / or confused with the IRS e-filing PIN code (as I have also done). * When e-filing my NY state taxes, there is a requirement to enter the first three characters of my license "document number." Turbo states that this an "8 or 10 digit number," BUT it is not a NUMBER. It is a CHARACTER field! The language should clearly state this to avoid confusion. * Many times the "Back" button is either not included on a screen, or brings the user to a different place in the interview than anticipated. This is confusing and frustrating. * In general, the navigation is not always clean. When going back into Turbo and reviewing data previously entered, there should always be an option to skip over a section if the user does not want to *update* the fields.
Date published: 2021-03-31
Rated 5 out of 5 by from Makes Life Easier I don't think anyone WANTS to do taxes - perhaps with the exception of TurboTax! This program was clearly designed by someone who loves people and wants to make life easier for them by making the tax-filing process fast and simple.
Date published: 2021-03-31
Rated 5 out of 5 by from Cant praise TT enough So good to use with helpful tips covering every topic under the sun (needed, as everything under the sun is taxed)
Date published: 2021-03-31
All TurboTax® Offerings Reviews - Page 6199
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Reliable, organized and efficient Like that stop and start is not a hindrance. Saves time and eliminates worry about missing something.
Date published: 2021-03-31
Rated 4 out of 5 by from Turbo tax works, has most forms needed I did not need any help, I id get some info on filling out a form from the Federal web site
Date published: 2021-03-31
Rated 5 out of 5 by from It Fits Our Needs. Easy to use. Will walk you thru everything. I like it.
Date published: 2021-03-31
Rated 5 out of 5 by from TurboTax is user friendly Have used for years, always impressed with ease of use.
Date published: 2021-03-31
Rated 4 out of 5 by from YAY TURBO TAX EASY TO FILE. NOT O FREE COST $70 TO FILE. BUT EASY
Date published: 2021-03-31
Rated 3 out of 5 by from Turbo Tax supplies my needs IT supplies what I need, but it can be confusing! May try another service next year.
Date published: 2021-03-31
Rated 1 out of 5 by from last year usng this service The make it increasingly more difficult to use or access old returns just to shoe horn you into buying the other versions
Date published: 2021-03-31
Rated 3 out of 5 by from Works but needs some improvements The product works OK, but there are a few things that need improvement: * The place to enter my IRS-issued "Identity protection PIN" is tucked under "Other tax situations" in the Federal section. Because so many people are issued these PINs for security, it should really be included as a question in the Turbo dialogue/interview -- "Have you been issued an IRS protection PIN?". This entry can be easily missed (as I did last year) and / or confused with the IRS e-filing PIN code (as I have also done). * When e-filing my NY state taxes, there is a requirement to enter the first three characters of my license "document number." Turbo states that this an "8 or 10 digit number," BUT it is not a NUMBER. It is a CHARACTER field! The language should clearly state this to avoid confusion. * Many times the "Back" button is either not included on a screen, or brings the user to a different place in the interview than anticipated. This is confusing and frustrating. * In general, the navigation is not always clean. When going back into Turbo and reviewing data previously entered, there should always be an option to skip over a section if the user does not want to *update* the fields.
Date published: 2021-03-31
Rated 5 out of 5 by from Makes Life Easier I don't think anyone WANTS to do taxes - perhaps with the exception of TurboTax! This program was clearly designed by someone who loves people and wants to make life easier for them by making the tax-filing process fast and simple.
Date published: 2021-03-31
Rated 5 out of 5 by from Cant praise TT enough So good to use with helpful tips covering every topic under the sun (needed, as everything under the sun is taxed)
Date published: 2021-03-31
All TurboTax® Offerings Reviews - Page 6199