TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Songwriters Portal International LLC Everything went ok except at the end while e-filing it would not send the tax return without a webfile number. It only said that I would find it at the top right corner of the notification. I had no idea what notification. I never did find it. I eventually found out and ended up calling the state comptroller to get it. The error code needs to be much more explanative.
Date published: 2021-04-13
Rated 3 out of 5 by from Cannot e-file this year I have been using Turbotax since it came on floppy disks. This is the first year I've had a problem. I cannot e-file because the IRS claims I have duplicate 1099-Rs. They aren't dupes, just the same but one for my husband and one for me. I cannot find a way to make them different and Turbotax cannot help me. I have tried to e-file 3 times and been rejected each time even though I tried to make the 1099-Rs different by adding names and account numbers to them. No go. So I am filing by mail. Not happy. Also, I have to file a form that should be removed from my records. It is a Schedule 1 for a Schedule K-1 for something I haven't owned for years and cannot get removed from my turbotax records.
Date published: 2021-04-13
Rated 5 out of 5 by from Thanks for the help! TurboTax made it easy to file! Thanks for the help!
Date published: 2021-04-13
Rated 5 out of 5 by from TurboTax is Easy Very Easy To Use. Finished my taxes in no time, took less time then I thought.
Date published: 2021-04-13
Rated 5 out of 5 by from Love Turbo Tax It walks me through every step! I would be lost without it.
Date published: 2021-04-13
Rated 4 out of 5 by from Good again Only problem was date for state return date was not updated in payment form for bank withdrawal
Date published: 2021-04-13
Rated 5 out of 5 by from EXCELLENT I ALWAYS USE TURBOTAX! FOR YEARS RELYING ON IT FOR MY TAXES
Date published: 2021-04-13
Rated 5 out of 5 by from Easy Peasy Easy to follow and helpful! can't believe pay people for this service. However, my return is rather simple.
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax is Easy Peasy! I've used Turbo Tax for years now, super easy and quick.
Date published: 2021-04-13
Rated 5 out of 5 by from Very easy to use TurboTax is very easy to use, simple walk through step by step. Agents available if needed and the help option is very useful
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 6185
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Songwriters Portal International LLC Everything went ok except at the end while e-filing it would not send the tax return without a webfile number. It only said that I would find it at the top right corner of the notification. I had no idea what notification. I never did find it. I eventually found out and ended up calling the state comptroller to get it. The error code needs to be much more explanative.
Date published: 2021-04-13
Rated 3 out of 5 by from Cannot e-file this year I have been using Turbotax since it came on floppy disks. This is the first year I've had a problem. I cannot e-file because the IRS claims I have duplicate 1099-Rs. They aren't dupes, just the same but one for my husband and one for me. I cannot find a way to make them different and Turbotax cannot help me. I have tried to e-file 3 times and been rejected each time even though I tried to make the 1099-Rs different by adding names and account numbers to them. No go. So I am filing by mail. Not happy. Also, I have to file a form that should be removed from my records. It is a Schedule 1 for a Schedule K-1 for something I haven't owned for years and cannot get removed from my turbotax records.
Date published: 2021-04-13
Rated 5 out of 5 by from Thanks for the help! TurboTax made it easy to file! Thanks for the help!
Date published: 2021-04-13
Rated 5 out of 5 by from TurboTax is Easy Very Easy To Use. Finished my taxes in no time, took less time then I thought.
Date published: 2021-04-13
Rated 5 out of 5 by from Love Turbo Tax It walks me through every step! I would be lost without it.
Date published: 2021-04-13
Rated 4 out of 5 by from Good again Only problem was date for state return date was not updated in payment form for bank withdrawal
Date published: 2021-04-13
Rated 5 out of 5 by from EXCELLENT I ALWAYS USE TURBOTAX! FOR YEARS RELYING ON IT FOR MY TAXES
Date published: 2021-04-13
Rated 5 out of 5 by from Easy Peasy Easy to follow and helpful! can't believe pay people for this service. However, my return is rather simple.
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax is Easy Peasy! I've used Turbo Tax for years now, super easy and quick.
Date published: 2021-04-13
Rated 5 out of 5 by from Very easy to use TurboTax is very easy to use, simple walk through step by step. Agents available if needed and the help option is very useful
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 6185