TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 2 out of 5 by from I was forced to file by mail I put in information on the form 2441 for child care credit when I unknowingly didn't qualify. When it got to the end to e-file, I could not proceed due to missing information on the form. I had paid for the tax preparation service already. I deleted the form 2441 per the instructions, but it was too late. When I went to e-file, I was still prompted to attempt to fix the form 2441 even though the form was deleted because I had paid for the tax preparation already. The website would not let me continue forward to e-file no matter what I did to try to correct it. I went around and around with this issue for quite a while. Due to this inconvenience, I now am being forced to file my federal and state tax my mail, which defeats the purpose of convenience that Turbotax is supposed to offer. It would be nice if Turbo Tax could fix this perceived glitch.
Date published: 2022-02-28
Rated 5 out of 5 by from The greatest way to do Taxes TurboTax is user friendly and simple to ask questions when in doubt. It great!!!
Date published: 2022-02-28
Rated 3 out of 5 by from Leasa195761cai I've been so confused with turbo tax this year i have been rejected 9 times
Date published: 2022-02-28
Rated 5 out of 5 by from Very awesome!! Been using for decades - cannot file my taxes without them. Have stock trades and download from broker. Would like the option to print separate pages on returns.
Date published: 2022-02-28
Rated 5 out of 5 by from Extremely helpful Turbo tax would not let me file until everything was corrected. Very thorough!!!
Date published: 2022-02-28
Rated 3 out of 5 by from Turbo Tax is an easy to use program Easy to use. It was easy to navigate this program.
Date published: 2022-02-28
Rated 5 out of 5 by from TURBO TAX SAVED ME MONEY TURBO TAXES HELP WAS THE REASON I WAS ABLE TO SAVE LOTS OF MONEY!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is awesome! I talked briefly with Perri and she was just fantastic! Talked me through the problem and resolved it quickly.
Date published: 2022-02-28
Rated 5 out of 5 by from Awesome and quick and easy…….. turbo tax Quick …. Easy and just phone call away if you need help
Date published: 2022-02-28
Rated 5 out of 5 by from Ryan, my Tax Expert Was Worth It Ryan, the tax expert that was assigned to me was fantastic. Ryan was incredibly knowledgeable, approachable, and always on point, his support made the whole experience worth while.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6161
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from I was forced to file by mail I put in information on the form 2441 for child care credit when I unknowingly didn't qualify. When it got to the end to e-file, I could not proceed due to missing information on the form. I had paid for the tax preparation service already. I deleted the form 2441 per the instructions, but it was too late. When I went to e-file, I was still prompted to attempt to fix the form 2441 even though the form was deleted because I had paid for the tax preparation already. The website would not let me continue forward to e-file no matter what I did to try to correct it. I went around and around with this issue for quite a while. Due to this inconvenience, I now am being forced to file my federal and state tax my mail, which defeats the purpose of convenience that Turbotax is supposed to offer. It would be nice if Turbo Tax could fix this perceived glitch.
Date published: 2022-02-28
Rated 5 out of 5 by from The greatest way to do Taxes TurboTax is user friendly and simple to ask questions when in doubt. It great!!!
Date published: 2022-02-28
Rated 3 out of 5 by from Leasa195761cai I've been so confused with turbo tax this year i have been rejected 9 times
Date published: 2022-02-28
Rated 5 out of 5 by from Very awesome!! Been using for decades - cannot file my taxes without them. Have stock trades and download from broker. Would like the option to print separate pages on returns.
Date published: 2022-02-28
Rated 5 out of 5 by from Extremely helpful Turbo tax would not let me file until everything was corrected. Very thorough!!!
Date published: 2022-02-28
Rated 3 out of 5 by from Turbo Tax is an easy to use program Easy to use. It was easy to navigate this program.
Date published: 2022-02-28
Rated 5 out of 5 by from TURBO TAX SAVED ME MONEY TURBO TAXES HELP WAS THE REASON I WAS ABLE TO SAVE LOTS OF MONEY!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is awesome! I talked briefly with Perri and she was just fantastic! Talked me through the problem and resolved it quickly.
Date published: 2022-02-28
Rated 5 out of 5 by from Awesome and quick and easy…….. turbo tax Quick …. Easy and just phone call away if you need help
Date published: 2022-02-28
Rated 5 out of 5 by from Ryan, my Tax Expert Was Worth It Ryan, the tax expert that was assigned to me was fantastic. Ryan was incredibly knowledgeable, approachable, and always on point, his support made the whole experience worth while.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6161