TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Very easy If you screw up they will let you know and help you fix it.
Date published: 2021-03-16
Rated 5 out of 5 by from Easy. helpful and convenient Actually quite enjoyable and not cumbersome at all
Date published: 2021-03-16
Rated 5 out of 5 by from So simple! I don't know what filing taxes would be like without turbotax. They make it so simple and easy to understand.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo tax is Extremely excellent I couldn’t have gotten help like this anywhere else she stay with me till the and make sure I understood everything oh my god what a great experience loved her.
Date published: 2021-03-16
Rated 5 out of 5 by from Used it for many years Never disappointed. Used it for years some time ago.
Date published: 2021-03-16
Rated 2 out of 5 by from Turbo Tax had lots of issues I tried to first buy this product online during the Presidents Day sale. I had to send my ID and was declined but yet kept getting emails about my past buying experience. I then purchased the product to download on my computer. It took a bit of time but seemed to work ok. When it came time to put my info in there was a glitch and I could not enter any 1099-R information and a few other boxes. It took 6 hours of working on updates and unclicking things to get the problems corrected. I just lost my husband and had to deal with too many problems.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is great! I strongly recommended this service. Thank you, Turbo Tax!
Date published: 2021-03-16
Rated 5 out of 5 by from Truly the BEST TaxPrep service! I've used a competitor in the past to prepare my taxes, but thanks to a special ran thru Credit Kama I decided to give TurboTax a try. I'm SO THANKFUL I did! I had such a great experience.Filing was quick and easy to understand. I love that they list all deductibles so clearly. They helped me realize that I was eligible for more deductibles than I previously realized! I also got to work with a CPA certified accountant thru TurboTax to double-check my work. They were kind, patient, and helped me identify even MORE deductibles. All in all, TurboTax has a new customer for life - I recommend you join me.
Date published: 2021-03-16
Rated 4 out of 5 by from TurboTax is OK I paid for the TurboTax live assistance feature, but it wasn't very helpful. I tried to connect with a live representative through a phone call, I had to wait about 10 minutes to receive the call which was fine, but then there wasn't anyone on the line. I waited on the phone for like 15 minutes for someone to speak to me, but there was literally just silence. I don't really know that it's worth it to spend the extra money for "live" support because it is unreliable.
Date published: 2021-03-16
Rated 5 out of 5 by from So Simple Have used Turbo Tax for years and every year it get's easier and quicker!
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6156
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Very easy If you screw up they will let you know and help you fix it.
Date published: 2021-03-16
Rated 5 out of 5 by from Easy. helpful and convenient Actually quite enjoyable and not cumbersome at all
Date published: 2021-03-16
Rated 5 out of 5 by from So simple! I don't know what filing taxes would be like without turbotax. They make it so simple and easy to understand.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo tax is Extremely excellent I couldn’t have gotten help like this anywhere else she stay with me till the and make sure I understood everything oh my god what a great experience loved her.
Date published: 2021-03-16
Rated 5 out of 5 by from Used it for many years Never disappointed. Used it for years some time ago.
Date published: 2021-03-16
Rated 2 out of 5 by from Turbo Tax had lots of issues I tried to first buy this product online during the Presidents Day sale. I had to send my ID and was declined but yet kept getting emails about my past buying experience. I then purchased the product to download on my computer. It took a bit of time but seemed to work ok. When it came time to put my info in there was a glitch and I could not enter any 1099-R information and a few other boxes. It took 6 hours of working on updates and unclicking things to get the problems corrected. I just lost my husband and had to deal with too many problems.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is great! I strongly recommended this service. Thank you, Turbo Tax!
Date published: 2021-03-16
Rated 5 out of 5 by from Truly the BEST TaxPrep service! I've used a competitor in the past to prepare my taxes, but thanks to a special ran thru Credit Kama I decided to give TurboTax a try. I'm SO THANKFUL I did! I had such a great experience.Filing was quick and easy to understand. I love that they list all deductibles so clearly. They helped me realize that I was eligible for more deductibles than I previously realized! I also got to work with a CPA certified accountant thru TurboTax to double-check my work. They were kind, patient, and helped me identify even MORE deductibles. All in all, TurboTax has a new customer for life - I recommend you join me.
Date published: 2021-03-16
Rated 4 out of 5 by from TurboTax is OK I paid for the TurboTax live assistance feature, but it wasn't very helpful. I tried to connect with a live representative through a phone call, I had to wait about 10 minutes to receive the call which was fine, but then there wasn't anyone on the line. I waited on the phone for like 15 minutes for someone to speak to me, but there was literally just silence. I don't really know that it's worth it to spend the extra money for "live" support because it is unreliable.
Date published: 2021-03-16
Rated 5 out of 5 by from So Simple Have used Turbo Tax for years and every year it get's easier and quicker!
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6156