TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
forget my name from
Slightly frustrated this year!
I have been a little more frustrated than usual this year! I've had to change a few things and trying to get the help has been a but trying. I still didn't get to update my mobile phone number. It kept sending the verification number to my old number, that I don't have anymore. And the site kept buffering so it took a lot longer to do my taxes.
Date published: 2022-02-27
Rated 4 out of 5 by
JasonK94 from
Awesome!
It was great, seamless and would certainly use the service again
Date published: 2022-02-27
Rated 4 out of 5 by
nikki9444 from
John was helpful
John helped explain things to me so that next year I can hopefully get a return.
Date published: 2022-02-27
Rated 5 out of 5 by
nicki80 from
So easy and convenient!!
What an easy and rewarding process. Thank you!!!!!
Date published: 2022-02-27
Rated 3 out of 5 by
CassieJoJimBob from
FEES
I've used TurboTax for any years. This tax year in order to file I was prompt to upgrade, $119. I sat on this decison a couple days. I finially decided to move forward. Then I am moving along with filing and was shown a screen with the total bal due. Another fee was added to file state. I am unhappy with the lack of upfront fees. The options to pay were excellent but I would rather know what exactly I am paying before I spend so much time filing. My decision to pay everything was based off of my time, ONLY. I didn't have time to re enter all our into again on another platform. This has definetly got me looking into other companies for next year.
Date published: 2022-02-27
Rated 1 out of 5 by
deemariex from
Awful
If I could give 0 stars, I would. The site is hard to use, hard to get in contact with someone, and hard to choose a package. It's even worse when you click the wrong one. I paid almost 250 to get my refund, and it was definitely not worth 250 for all the frustration TT caused. I will never return.
Date published: 2022-02-27
Rated 5 out of 5 by
JENNYANN69 from
TURBO TAX IS EASY TO USE
THE EASE OF USING TURBO TAX IS AWESOME IT DIRECTS YOU STEP BY STEP TO COVER ALL OF YOUR FORMS
Date published: 2022-02-27
Rated 5 out of 5 by
OOOOO LALA from
TurboTax is awesome!
Using TurboTax is SOOOO easy! Especially year after year because if your situation doesn't change too much, a lot of the information is already there. Each step is intuitive and they don't miss a step. Super easy to use and understand - there are no glitches or hiccups!
Date published: 2022-02-27
Rated 5 out of 5 by
Junie P from
Trusted friend in times of stress!
I've been using TurboTax for years now, and I am appreciative of their services during stressful tax filing seasons.
Date published: 2022-02-27
Rated 5 out of 5 by
Ashu15 from
Easy to file Tax.
I am using since last 4 years and no issue identify so far.
All TurboTax® Offerings Reviews - Page 6119
Date published: 2022-02-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
forget my name from
Slightly frustrated this year!
I have been a little more frustrated than usual this year! I've had to change a few things and trying to get the help has been a but trying. I still didn't get to update my mobile phone number. It kept sending the verification number to my old number, that I don't have anymore. And the site kept buffering so it took a lot longer to do my taxes.
Date published: 2022-02-27
Rated 4 out of 5 by
JasonK94 from
Awesome!
It was great, seamless and would certainly use the service again
Date published: 2022-02-27
Rated 4 out of 5 by
nikki9444 from
John was helpful
John helped explain things to me so that next year I can hopefully get a return.
Date published: 2022-02-27
Rated 5 out of 5 by
nicki80 from
So easy and convenient!!
What an easy and rewarding process. Thank you!!!!!
Date published: 2022-02-27
Rated 3 out of 5 by
CassieJoJimBob from
FEES
I've used TurboTax for any years. This tax year in order to file I was prompt to upgrade, $119. I sat on this decison a couple days. I finially decided to move forward. Then I am moving along with filing and was shown a screen with the total bal due. Another fee was added to file state. I am unhappy with the lack of upfront fees. The options to pay were excellent but I would rather know what exactly I am paying before I spend so much time filing. My decision to pay everything was based off of my time, ONLY. I didn't have time to re enter all our into again on another platform. This has definetly got me looking into other companies for next year.
Date published: 2022-02-27
Rated 1 out of 5 by
deemariex from
Awful
If I could give 0 stars, I would. The site is hard to use, hard to get in contact with someone, and hard to choose a package. It's even worse when you click the wrong one. I paid almost 250 to get my refund, and it was definitely not worth 250 for all the frustration TT caused. I will never return.
Date published: 2022-02-27
Rated 5 out of 5 by
JENNYANN69 from
TURBO TAX IS EASY TO USE
THE EASE OF USING TURBO TAX IS AWESOME IT DIRECTS YOU STEP BY STEP TO COVER ALL OF YOUR FORMS
Date published: 2022-02-27
Rated 5 out of 5 by
OOOOO LALA from
TurboTax is awesome!
Using TurboTax is SOOOO easy! Especially year after year because if your situation doesn't change too much, a lot of the information is already there. Each step is intuitive and they don't miss a step. Super easy to use and understand - there are no glitches or hiccups!
Date published: 2022-02-27
Rated 5 out of 5 by
Junie P from
Trusted friend in times of stress!
I've been using TurboTax for years now, and I am appreciative of their services during stressful tax filing seasons.
Date published: 2022-02-27
Rated 5 out of 5 by
Ashu15 from
Easy to file Tax.
I am using since last 4 years and no issue identify so far.
All TurboTax® Offerings Reviews - Page 6119
Date published: 2022-02-27