TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Critcal Error that needs to be addressed Turbo Tax has been generally great for me in the past. However, I receive my income as a 1099 contractor this year and did the pricier Turbo Tax Self-Employed Business addition. Never once did Turbo Tax ask me about any special self-employed retirement plans (SEP, SIMPLE etc.) but did ask about IRA's. This is a HUGE oversight and for a very common tax situation. I have a solo 401k and made thousands in contributions as an employer (which are tax deductible). Had I not been diligent I could have easily paid thousands more in taxes. If this were some highly complicated, unusual situation I could understand but this is fairly normal stuff. Please fix this Turbo Tax.
Date published: 2022-02-27
Rated 4 out of 5 by from My best friend paid $600 to H&R yesterday...dummy! Only took 30 min & time well spent. Got almost 2x as much as I was expecting & I an accountant for the State of Wis.
Date published: 2022-02-27
Rated 5 out of 5 by from Too Darn Easy! The process is straight forward. There are explanation options for everything, making entering the correct data easy.
Date published: 2022-02-27
Rated 3 out of 5 by from Works, great price, but extremely frustrating. Plan on spending multiple hours and being ready to pull your hair out before you are done. Simple, hah. There is nothing simple to it. The price is great, but the process is enough to make you want to scream before you are done.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbotax is friendly and easy to use Turbotax is very user friendly. I will definitely use again. My co-worker suggested this site and I am glad I listened.
Date published: 2022-02-27
Rated 5 out of 5 by from Very easy to use Nothing crazy as I am a W-2 wage earner, own a home and have a few dividend stocks. Easy instructions and helpful library of info available or you can upgrade for a small fee to have a tax expert help
Date published: 2022-02-27
Rated 2 out of 5 by from NOT worth it , much more work than expected Software is great except when you have many forms to enter. There is not an easy way to go back, so i was told to delete forms and start ALL OVER again every time i was faced with an issue. Unfortunately, I also learned that the "experts" are not familiar with the software, so they were pretty much as useless as i was. Thats why i had to become an expert myself. Of course after deleting and re-entering so many times i finally learned how to get where i needed, thing that will normally take a few experts call (each call 10-30 min waste) to get an answer that not necessarily solved my problem. I gave up, and figure it out myself. Feel like using turbo tax made it harder and i still ended up paying $300 for me doing all the hard work. Not worth it at all!
Date published: 2022-02-27
Rated 5 out of 5 by from GOOD JOB VERY EASY TO FOLLOW.. STEP BY STEP INSTRUCTIONS...
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is great Easy and helps with suggestions so you don't make an error
Date published: 2022-02-27
Rated 5 out of 5 by from Very easy to use and helpful. I had a question. TurboTax called me promptly. The review feature is great.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6104
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Critcal Error that needs to be addressed Turbo Tax has been generally great for me in the past. However, I receive my income as a 1099 contractor this year and did the pricier Turbo Tax Self-Employed Business addition. Never once did Turbo Tax ask me about any special self-employed retirement plans (SEP, SIMPLE etc.) but did ask about IRA's. This is a HUGE oversight and for a very common tax situation. I have a solo 401k and made thousands in contributions as an employer (which are tax deductible). Had I not been diligent I could have easily paid thousands more in taxes. If this were some highly complicated, unusual situation I could understand but this is fairly normal stuff. Please fix this Turbo Tax.
Date published: 2022-02-27
Rated 4 out of 5 by from My best friend paid $600 to H&R yesterday...dummy! Only took 30 min & time well spent. Got almost 2x as much as I was expecting & I an accountant for the State of Wis.
Date published: 2022-02-27
Rated 5 out of 5 by from Too Darn Easy! The process is straight forward. There are explanation options for everything, making entering the correct data easy.
Date published: 2022-02-27
Rated 3 out of 5 by from Works, great price, but extremely frustrating. Plan on spending multiple hours and being ready to pull your hair out before you are done. Simple, hah. There is nothing simple to it. The price is great, but the process is enough to make you want to scream before you are done.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbotax is friendly and easy to use Turbotax is very user friendly. I will definitely use again. My co-worker suggested this site and I am glad I listened.
Date published: 2022-02-27
Rated 5 out of 5 by from Very easy to use Nothing crazy as I am a W-2 wage earner, own a home and have a few dividend stocks. Easy instructions and helpful library of info available or you can upgrade for a small fee to have a tax expert help
Date published: 2022-02-27
Rated 2 out of 5 by from NOT worth it , much more work than expected Software is great except when you have many forms to enter. There is not an easy way to go back, so i was told to delete forms and start ALL OVER again every time i was faced with an issue. Unfortunately, I also learned that the "experts" are not familiar with the software, so they were pretty much as useless as i was. Thats why i had to become an expert myself. Of course after deleting and re-entering so many times i finally learned how to get where i needed, thing that will normally take a few experts call (each call 10-30 min waste) to get an answer that not necessarily solved my problem. I gave up, and figure it out myself. Feel like using turbo tax made it harder and i still ended up paying $300 for me doing all the hard work. Not worth it at all!
Date published: 2022-02-27
Rated 5 out of 5 by from GOOD JOB VERY EASY TO FOLLOW.. STEP BY STEP INSTRUCTIONS...
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is great Easy and helps with suggestions so you don't make an error
Date published: 2022-02-27
Rated 5 out of 5 by from Very easy to use and helpful. I had a question. TurboTax called me promptly. The review feature is great.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6104