TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Basic Turbo tax review Went pretty smoothly. Had a few questions. Live experts were nice and helpful.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo tax is so easy to use while doing my taxes i lost internet service. when i logged back in we were right where we left off and all information was accurate
Date published: 2022-02-27
Rated 5 out of 5 by from Another year of easy tax prep! TurboTax has been my tax prep savior for 10 years. Love it!
Date published: 2022-02-27
Rated 5 out of 5 by from Great Very easy to navigate and complete my taxes. I will continue to use
Date published: 2022-02-27
Rated 5 out of 5 by from Very quick and easy process Turbotax is a quick and easy way to file your taxes. It was the first way I filed my taxes and will probably be my last. I recommend it to everyone.
Date published: 2022-02-27
Rated 3 out of 5 by from Need to add state level breakdown in Review No indication that import pulled in correct info from federal return for state return. I had to call support and they were perplexed as well why in the Review section I could not see my state info.
Date published: 2022-02-27
Rated 2 out of 5 by from Customer Service is Poor I had a 30 second question, so I shelled out the extra cost for that feature, and sat on the phone for 20 minutes, then when I was connected to a representative, it hung up on me, so I called again, and I talked to someone. That person said they needed to transfer me to a specialist and I was on told for an hour until I decided to resolve the issue via chat. Via chat I received very poor service. I couldn't get direct answers to my question, and it took 20 minutes to address an issue that should have taken 2 minutes.
Date published: 2022-02-27
Rated 4 out of 5 by from Watch the Pricing They will up sell you if possible.. just be careful... The process was done in a few hours and ours was pretty complicated... I do trust the outcome though
Date published: 2022-02-27
Rated 1 out of 5 by from Surprise Charges I was going to be charged an addition fee of $39 for choosing to use the pay via tax refund. Not impressed since that was not disclosed upon the on set of me filing. Very shady.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbotax was easy to use I have used turbotax on and off for many years This year was the easiest
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6091
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Basic Turbo tax review Went pretty smoothly. Had a few questions. Live experts were nice and helpful.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo tax is so easy to use while doing my taxes i lost internet service. when i logged back in we were right where we left off and all information was accurate
Date published: 2022-02-27
Rated 5 out of 5 by from Another year of easy tax prep! TurboTax has been my tax prep savior for 10 years. Love it!
Date published: 2022-02-27
Rated 5 out of 5 by from Great Very easy to navigate and complete my taxes. I will continue to use
Date published: 2022-02-27
Rated 5 out of 5 by from Very quick and easy process Turbotax is a quick and easy way to file your taxes. It was the first way I filed my taxes and will probably be my last. I recommend it to everyone.
Date published: 2022-02-27
Rated 3 out of 5 by from Need to add state level breakdown in Review No indication that import pulled in correct info from federal return for state return. I had to call support and they were perplexed as well why in the Review section I could not see my state info.
Date published: 2022-02-27
Rated 2 out of 5 by from Customer Service is Poor I had a 30 second question, so I shelled out the extra cost for that feature, and sat on the phone for 20 minutes, then when I was connected to a representative, it hung up on me, so I called again, and I talked to someone. That person said they needed to transfer me to a specialist and I was on told for an hour until I decided to resolve the issue via chat. Via chat I received very poor service. I couldn't get direct answers to my question, and it took 20 minutes to address an issue that should have taken 2 minutes.
Date published: 2022-02-27
Rated 4 out of 5 by from Watch the Pricing They will up sell you if possible.. just be careful... The process was done in a few hours and ours was pretty complicated... I do trust the outcome though
Date published: 2022-02-27
Rated 1 out of 5 by from Surprise Charges I was going to be charged an addition fee of $39 for choosing to use the pay via tax refund. Not impressed since that was not disclosed upon the on set of me filing. Very shady.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbotax was easy to use I have used turbotax on and off for many years This year was the easiest
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6091