TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from My Premier Review TurboTax is amazing. Provides detail-oriented, smooth, and quick services. I love it
Date published: 2022-02-28
Rated 1 out of 5 by from Awful Turbo Tax Very poor experience this year. Stated Donald was deceased and I was a widow and the computer kept talking to Donald. Very upsetting. Also I deleted self-employed as Donald did not work as a Courier in 2021. It still charged me for Self-employed. Stated 59. and charged me 74. Called Turbo Tax and waited 1 hour to talk with someone. Angel Was excellent and explained nothing could be done. So disappointed this year.
Date published: 2022-02-28
Rated 4 out of 5 by from Review Much easier and user friendly than H&ER Block. Will use again.
Date published: 2022-02-28
Rated 3 out of 5 by from turbotax is difficult Turbotax would not allow me to import last years inf.. I had filled out much and had to wait for one form. Could not continue where I left off. Had to start all over as a new customer. I have been using TurboTax for over 5 years and they claim that I do not exist
Date published: 2022-02-28
Rated 5 out of 5 by from Works Great! I've used it for years and it is very easy. Love being able to do it myself
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax Rating Turbo tax went step by step through the process. Giving an explanation to each part and section.
Date published: 2022-02-28
Rated 1 out of 5 by from Much less user friendly this year I've been doing my taxes through TurboTax for several years now and this year, had issues that I haven't had in the past; information was not pulling over from my W2 and other documents, it took several attempts and logging in and back out to go back and access or view a specific form or section I had filled out, it kept wanting to review information that I had already filled out, but wouldn't let me click on the specific sections to view what I had typed in, wouldn't let me access prior years' returns, etc.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax is awesome Love it it’s great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!’
Date published: 2022-02-28
Rated 4 out of 5 by from #TeamTurboTax Likes the one on one with the agent when I got stuck on something. Thank u
Date published: 2022-02-28
Rated 2 out of 5 by from turbo tax not so great.. So you sell us turbo tax DELUXE for 49.99, then at filing time It cost another 20.00 to file the state return? Really?? Not no more from me Turbo Tax.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5991
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from My Premier Review TurboTax is amazing. Provides detail-oriented, smooth, and quick services. I love it
Date published: 2022-02-28
Rated 1 out of 5 by from Awful Turbo Tax Very poor experience this year. Stated Donald was deceased and I was a widow and the computer kept talking to Donald. Very upsetting. Also I deleted self-employed as Donald did not work as a Courier in 2021. It still charged me for Self-employed. Stated 59. and charged me 74. Called Turbo Tax and waited 1 hour to talk with someone. Angel Was excellent and explained nothing could be done. So disappointed this year.
Date published: 2022-02-28
Rated 4 out of 5 by from Review Much easier and user friendly than H&ER Block. Will use again.
Date published: 2022-02-28
Rated 3 out of 5 by from turbotax is difficult Turbotax would not allow me to import last years inf.. I had filled out much and had to wait for one form. Could not continue where I left off. Had to start all over as a new customer. I have been using TurboTax for over 5 years and they claim that I do not exist
Date published: 2022-02-28
Rated 5 out of 5 by from Works Great! I've used it for years and it is very easy. Love being able to do it myself
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax Rating Turbo tax went step by step through the process. Giving an explanation to each part and section.
Date published: 2022-02-28
Rated 1 out of 5 by from Much less user friendly this year I've been doing my taxes through TurboTax for several years now and this year, had issues that I haven't had in the past; information was not pulling over from my W2 and other documents, it took several attempts and logging in and back out to go back and access or view a specific form or section I had filled out, it kept wanting to review information that I had already filled out, but wouldn't let me click on the specific sections to view what I had typed in, wouldn't let me access prior years' returns, etc.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax is awesome Love it it’s great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!’
Date published: 2022-02-28
Rated 4 out of 5 by from #TeamTurboTax Likes the one on one with the agent when I got stuck on something. Thank u
Date published: 2022-02-28
Rated 2 out of 5 by from turbo tax not so great.. So you sell us turbo tax DELUXE for 49.99, then at filing time It cost another 20.00 to file the state return? Really?? Not no more from me Turbo Tax.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5991