TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 1 out of 5 by
plain mad from
not happy
There were blank forms added that had no purpose, yet I couldn't file without adding information that did not exist. Your extra charges for e-filling the state were ridicules. I will not be using Turbotax next year.
Date published: 2021-02-24
Rated 5 out of 5 by
Tanyea from
I use the free Turbo Tax Edition annually
I’ve had great success filing since 2012 as a Student
Date published: 2021-02-24
Rated 5 out of 5 by
Nickyfab6 from
awesome
Easy software to use, had no real problems. Did run into 1 thing and the customer service chat was great.
Date published: 2021-02-24
Rated 1 out of 5 by
Debbie111 from
Will not use again, will not recommend.
Was told I would need W2c as we deferred social security. WE DID NOT. I wiped out return and started over to see if that would go away. I spoke with our HR people several times. Was not able to get any response from you until I went to file. At that point I was just told it is a glitch. I paid for a service that created WAY more work. I have used you for several years. If you have a glitch you should have emailed repeat customers to let us know of the glitch. You email us prior to the start of taxes many, many times. Terribly disappointed!!!!
Date published: 2021-02-24
Rated 5 out of 5 by
Happy1slick from
Easy, Accurate, and Professional
I requested a review from a tax professional. I received a very thorough review from Jeff (pardon me if I have the name wrong). He answered my question specifically and gave me very helpful advice. After speaking with Jeff, I was comfortable enough to proceed with filing my taxes.
Date published: 2021-02-24
Rated 5 out of 5 by
cldk from
easy to use
It is easy to use and walks you through every step. I feel good about doing my own taxes with the help of turbotax. Saves us money too.
Date published: 2021-02-24
Rated 5 out of 5 by
jennifermarie25 from
Turbotax is awsome
it was easy and fast recommend everyone to give it a try
Date published: 2021-02-24
Rated 5 out of 5 by
Super T from
Great Experience
Great experience. Quick response when I had questions. Will continue using Turbo Tax
Date published: 2021-02-24
Rated 5 out of 5 by
Tasopicasso from
very happy with the turbo tax app
A friend recommended it to me. although reluctant, i decided to go ahead and do my tax returns and it was the best choice. thank you!
Date published: 2021-02-24
Rated 1 out of 5 by
Archer232234 from
Their error got my state filing rejected
My state filing was rejected and it was due to an error in their software. Their remedy? Sorry! I will contact them one time and ask them to make this right financially. If they do not, I will think twice before giving them any more money for 2021
All TurboTax® Offerings Reviews - Page 599
Date published: 2021-02-24
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 1 out of 5 by
plain mad from
not happy
There were blank forms added that had no purpose, yet I couldn't file without adding information that did not exist. Your extra charges for e-filling the state were ridicules. I will not be using Turbotax next year.
Date published: 2021-02-24
Rated 5 out of 5 by
Tanyea from
I use the free Turbo Tax Edition annually
I’ve had great success filing since 2012 as a Student
Date published: 2021-02-24
Rated 5 out of 5 by
Nickyfab6 from
awesome
Easy software to use, had no real problems. Did run into 1 thing and the customer service chat was great.
Date published: 2021-02-24
Rated 1 out of 5 by
Debbie111 from
Will not use again, will not recommend.
Was told I would need W2c as we deferred social security. WE DID NOT. I wiped out return and started over to see if that would go away. I spoke with our HR people several times. Was not able to get any response from you until I went to file. At that point I was just told it is a glitch. I paid for a service that created WAY more work. I have used you for several years. If you have a glitch you should have emailed repeat customers to let us know of the glitch. You email us prior to the start of taxes many, many times. Terribly disappointed!!!!
Date published: 2021-02-24
Rated 5 out of 5 by
Happy1slick from
Easy, Accurate, and Professional
I requested a review from a tax professional. I received a very thorough review from Jeff (pardon me if I have the name wrong). He answered my question specifically and gave me very helpful advice. After speaking with Jeff, I was comfortable enough to proceed with filing my taxes.
Date published: 2021-02-24
Rated 5 out of 5 by
cldk from
easy to use
It is easy to use and walks you through every step. I feel good about doing my own taxes with the help of turbotax. Saves us money too.
Date published: 2021-02-24
Rated 5 out of 5 by
jennifermarie25 from
Turbotax is awsome
it was easy and fast recommend everyone to give it a try
Date published: 2021-02-24
Rated 5 out of 5 by
Super T from
Great Experience
Great experience. Quick response when I had questions. Will continue using Turbo Tax
Date published: 2021-02-24
Rated 5 out of 5 by
Tasopicasso from
very happy with the turbo tax app
A friend recommended it to me. although reluctant, i decided to go ahead and do my tax returns and it was the best choice. thank you!
Date published: 2021-02-24
Rated 1 out of 5 by
Archer232234 from
Their error got my state filing rejected
My state filing was rejected and it was due to an error in their software. Their remedy? Sorry! I will contact them one time and ask them to make this right financially. If they do not, I will think twice before giving them any more money for 2021
All TurboTax® Offerings Reviews - Page 599
Date published: 2021-02-24