TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
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TurboTax Online
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Rated 5 out of 5 by
Becca333333 from
Is great
Turbo Tax is easy to use and the assistant's are helpful
Date published: 2022-02-28
Rated 5 out of 5 by
KGWI32 from
Stress Free!
The process was easy and questions asked were easy to understand. I liked the pop up explanations and videos that explained some of the items in more detail. I had been regretting doing my taxes but was pleasantly surprised afterwards with the ease of it.
Date published: 2022-02-28
Rated 5 out of 5 by
Kidatdesk from
Turbo Tax is Awesome!!
I asked for assistance and got help. Was very nice.
Date published: 2022-02-28
Rated 1 out of 5 by
zdots from
Foreign Tax Credit Form 1116
Everything was going well until TurboTax told me I needed the Foreign Tax Credit Form 1116 and it wasn't available. According to TurboTax, the IRS was still developing the form and it wasn't available for TurboTax. This is a blatant lie, as the form is available on the IRS website, so I was not waiting on the IRS to develop the form. I found through some forums a webpage with estimated days on when each form would be ready and found Form 1116 would be ready 2/17, so I waited to file. Then 2/17 came and went and saw the website was updated to say 2/24. That came and went and now the website says the e-file form for Form 1116 will never be ready for e-file this year. Not sure how a website solely dedicated to filling out tax forms cannot fill out a tax form. I later found out I didn't even need the form because my foreign tax credit was less than $600, something TurboTax did not mention when it told me to wait two weeks to file.
Date published: 2022-02-28
Rated 5 out of 5 by
Salem Curiel from
No Problems ever
I have used TurboTax for about 3 years and have had a good experience everytime. I highly recommend. My situation changed alot over the prior year and so it was a little more work but Turbo Tax triple checked everything and I'm unexpectedly getting money back.
Date published: 2022-02-28
Rated 4 out of 5 by
2021_michael from
Super easy to use - but fix the looping issue!
TurboTax has been my go-to for self-filing. Rarely had any issues and their UI flows great. The only issue for 2021 was the investment-looping issue which was unresolved after 3 weeks! It is incredibly frustrating to see an issue that is essentially blocking users from filing take so long to correct. I eventually deleted my investment info and reloaded it directly from the brokerage and was able to bypass the problem and get filed. TurboTax needs to fix this ASAP!
Date published: 2022-02-28
Rated 4 out of 5 by
chad7791 from
easy to use
easy and thorough. i have used their services for 3 years in a row. i like how my info is saved and easily accesssible through out the year
Date published: 2022-02-28
Rated 5 out of 5 by
rzr300s from
Turbo Tax is awesome!
Easy to use. Have used for the past 6 years and have never had an issue!
Date published: 2022-02-28
Rated 4 out of 5 by
EASNY IN NJ from
TT IS EASY
VERY EASY AND SELF SUFFICENT. WOULD RECOMMEND TO OTHERS
Date published: 2022-02-28
Rated 1 out of 5 by
Berrygirl from
Turbo taxes pricing has gone up
Not great experience this year more time consuming then previous years. Switching to to H&R Block to file next year’s taxes.
All TurboTax® Offerings Reviews - Page 5963
Date published: 2022-02-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Becca333333 from
Is great
Turbo Tax is easy to use and the assistant's are helpful
Date published: 2022-02-28
Rated 5 out of 5 by
KGWI32 from
Stress Free!
The process was easy and questions asked were easy to understand. I liked the pop up explanations and videos that explained some of the items in more detail. I had been regretting doing my taxes but was pleasantly surprised afterwards with the ease of it.
Date published: 2022-02-28
Rated 5 out of 5 by
Kidatdesk from
Turbo Tax is Awesome!!
I asked for assistance and got help. Was very nice.
Date published: 2022-02-28
Rated 1 out of 5 by
zdots from
Foreign Tax Credit Form 1116
Everything was going well until TurboTax told me I needed the Foreign Tax Credit Form 1116 and it wasn't available. According to TurboTax, the IRS was still developing the form and it wasn't available for TurboTax. This is a blatant lie, as the form is available on the IRS website, so I was not waiting on the IRS to develop the form. I found through some forums a webpage with estimated days on when each form would be ready and found Form 1116 would be ready 2/17, so I waited to file. Then 2/17 came and went and saw the website was updated to say 2/24. That came and went and now the website says the e-file form for Form 1116 will never be ready for e-file this year. Not sure how a website solely dedicated to filling out tax forms cannot fill out a tax form. I later found out I didn't even need the form because my foreign tax credit was less than $600, something TurboTax did not mention when it told me to wait two weeks to file.
Date published: 2022-02-28
Rated 5 out of 5 by
Salem Curiel from
No Problems ever
I have used TurboTax for about 3 years and have had a good experience everytime. I highly recommend. My situation changed alot over the prior year and so it was a little more work but Turbo Tax triple checked everything and I'm unexpectedly getting money back.
Date published: 2022-02-28
Rated 4 out of 5 by
2021_michael from
Super easy to use - but fix the looping issue!
TurboTax has been my go-to for self-filing. Rarely had any issues and their UI flows great. The only issue for 2021 was the investment-looping issue which was unresolved after 3 weeks! It is incredibly frustrating to see an issue that is essentially blocking users from filing take so long to correct. I eventually deleted my investment info and reloaded it directly from the brokerage and was able to bypass the problem and get filed. TurboTax needs to fix this ASAP!
Date published: 2022-02-28
Rated 4 out of 5 by
chad7791 from
easy to use
easy and thorough. i have used their services for 3 years in a row. i like how my info is saved and easily accesssible through out the year
Date published: 2022-02-28
Rated 5 out of 5 by
rzr300s from
Turbo Tax is awesome!
Easy to use. Have used for the past 6 years and have never had an issue!
Date published: 2022-02-28
Rated 4 out of 5 by
EASNY IN NJ from
TT IS EASY
VERY EASY AND SELF SUFFICENT. WOULD RECOMMEND TO OTHERS
Date published: 2022-02-28
Rated 1 out of 5 by
Berrygirl from
Turbo taxes pricing has gone up
Not great experience this year more time consuming then previous years. Switching to to H&R Block to file next year’s taxes.
All TurboTax® Offerings Reviews - Page 5963
Date published: 2022-02-28