TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 2 out of 5 by from A bit disappointed I have used Turbo Tax for many years and it used to be free to print a State Return. They now charge you for it. I spent quite a bit of time this year filling out my returns only to find out that it costs $50 at the end + I still have to mail it in. I'll look for something else next year.
Date published: 2021-03-18
Rated 5 out of 5 by from Sabrina the TurboTax representative extraordinaire This is the seventh consecutive year that I've been preparing my taxes with TurboTax. It's the first time I caught a snag and needed assistance preparing them. Sabrina was the TurboTax representative that helped me prepare them. It may have taken hours, but her kind attitude, perseverance, and patience are unmatched. I feel very fortunate she was there to help me throughout the tax preparation process!
Date published: 2021-03-18
Rated 5 out of 5 by from Awesome I used turbotax for the first time to file my 2020 tax returns. The process was very smooth and straight forward. I was really impressed by the "import document" feature.
Date published: 2021-03-18
Rated 5 out of 5 by from TurboTax is awesome great the best tax preparers I've ever done with always use it .
Date published: 2021-03-18
Rated 5 out of 5 by from Turbo Tax worked hard to get me best refund! We had some hiccups along the way while filing due to the pandemic and different circumstances that popped up in the last year but Turbo Tax was easy to chat with and work through the issues.
Date published: 2021-03-18
Rated 5 out of 5 by from Turbo Tax is Awesome Easy to use and if you have any issues they have live chat..Been using Turbo for years with no problem.
Date published: 2021-03-18
Rated 2 out of 5 by from Help is difficult to connect with!!!! It's truly unfortunate that Turbo Tax doesn't have support that is easy to connect with.
Date published: 2021-03-18
Rated 5 out of 5 by from Easy to use Took two tries but finally fixedly, well worth the time first time filed on line
Date published: 2021-03-18
Rated 5 out of 5 by from Almost Excellent Experienced one problem: K-1 Partnership. A correct negative number in Block 20 V wasn't accepted/ It was read as if it were positive. Consequently, it asked for an explanation of the proceeds. No explanation could be given, because being a negative number there weren't any proceeds.
Date published: 2021-03-18
Rated 4 out of 5 by from TurboTax Is Great! TurboTax helped me tremendously. Filing was easy with their help.
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 5926
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from A bit disappointed I have used Turbo Tax for many years and it used to be free to print a State Return. They now charge you for it. I spent quite a bit of time this year filling out my returns only to find out that it costs $50 at the end + I still have to mail it in. I'll look for something else next year.
Date published: 2021-03-18
Rated 5 out of 5 by from Sabrina the TurboTax representative extraordinaire This is the seventh consecutive year that I've been preparing my taxes with TurboTax. It's the first time I caught a snag and needed assistance preparing them. Sabrina was the TurboTax representative that helped me prepare them. It may have taken hours, but her kind attitude, perseverance, and patience are unmatched. I feel very fortunate she was there to help me throughout the tax preparation process!
Date published: 2021-03-18
Rated 5 out of 5 by from Awesome I used turbotax for the first time to file my 2020 tax returns. The process was very smooth and straight forward. I was really impressed by the "import document" feature.
Date published: 2021-03-18
Rated 5 out of 5 by from TurboTax is awesome great the best tax preparers I've ever done with always use it .
Date published: 2021-03-18
Rated 5 out of 5 by from Turbo Tax worked hard to get me best refund! We had some hiccups along the way while filing due to the pandemic and different circumstances that popped up in the last year but Turbo Tax was easy to chat with and work through the issues.
Date published: 2021-03-18
Rated 5 out of 5 by from Turbo Tax is Awesome Easy to use and if you have any issues they have live chat..Been using Turbo for years with no problem.
Date published: 2021-03-18
Rated 2 out of 5 by from Help is difficult to connect with!!!! It's truly unfortunate that Turbo Tax doesn't have support that is easy to connect with.
Date published: 2021-03-18
Rated 5 out of 5 by from Easy to use Took two tries but finally fixedly, well worth the time first time filed on line
Date published: 2021-03-18
Rated 5 out of 5 by from Almost Excellent Experienced one problem: K-1 Partnership. A correct negative number in Block 20 V wasn't accepted/ It was read as if it were positive. Consequently, it asked for an explanation of the proceeds. No explanation could be given, because being a negative number there weren't any proceeds.
Date published: 2021-03-18
Rated 4 out of 5 by from TurboTax Is Great! TurboTax helped me tremendously. Filing was easy with their help.
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 5926