TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Thanks TurboTax Found TurboTax easy and reliable again this year. It made filing easy.
Date published: 2021-04-11
Rated 3 out of 5 by from Only Minor TurboTax Limitations Mostly fine, but I had a small state underpayment penalty and no federal penalty. I wanted to explore reducing the penalty by filling out Part 4 of form M-2210. Neither I, Customer Service, or the Turbo Community could figure out how to do this. I finally decided to pay the penalty.
Date published: 2021-04-11
Rated 4 out of 5 by from A Step Above Before the days of "online" ANYTHING -- when tax returns were done with pen, paper, and calculators -- I was very good at doing my own (and others') tax returns. But, I am thankful those days are over! Some people may swear by other Companies. Me? I swear AT THEM! I won't mention how bad a particular "BLOCK" head company messed me up ... and my daughter. Wait! I may have done just that? Anyway, for several years, I have used and counted on and have been WELL PLEASED with Turbo Tax! I wouldn't dream of using anyone else. It helps, too, that my Bank gives me instant savings for using them :)
Date published: 2021-04-11
Rated 5 out of 5 by from Helpful, but surprise $$ conditions Turbotax was helpful. I was surprised by the additional $50 in the deluxe package required to file *both* my federal and state tax. The fee was only made obvious after I completed the tax info for both fed and state. That was definitely a bummer that put a dent in my excitement about the otherwise decent experience using this service. I would have preferred that that information was presented upfront. It was either pay, or have the info for one of these files completely erased. Definitely put a damper on my day.
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax awesome It is easy to use . Help me to maximize my refund and great help on some issues
Date published: 2021-04-11
Rated 5 out of 5 by from Easy to use - Incredible Time Saver Product gets better every year. Saves me hours of time and aggravation. I had a question and took advantage of the on-line tax expert. This was convenient since it was a Sunday afternoon and I could finish up within the hour.
Date published: 2021-04-11
Rated 5 out of 5 by from TurboTax is great and really easy! It was easy to use and very helpful with questions.
Date published: 2021-04-11
Rated 4 out of 5 by from Don't like new software I had to call Help Line. Andrew was excellent! Wil still use Turbo Tax next year because it is cheaper than a CPA
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax is TERRIFIC! I did the user-friendly process and it was a breeze. I was nervous about doing it myself, but TurboTax made simple AND easy!
Date published: 2021-04-11
Rated 5 out of 5 by from excellent good advice and help from live chat. step by step instructions were clear and easy to follow
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 5926
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Thanks TurboTax Found TurboTax easy and reliable again this year. It made filing easy.
Date published: 2021-04-11
Rated 3 out of 5 by from Only Minor TurboTax Limitations Mostly fine, but I had a small state underpayment penalty and no federal penalty. I wanted to explore reducing the penalty by filling out Part 4 of form M-2210. Neither I, Customer Service, or the Turbo Community could figure out how to do this. I finally decided to pay the penalty.
Date published: 2021-04-11
Rated 4 out of 5 by from A Step Above Before the days of "online" ANYTHING -- when tax returns were done with pen, paper, and calculators -- I was very good at doing my own (and others') tax returns. But, I am thankful those days are over! Some people may swear by other Companies. Me? I swear AT THEM! I won't mention how bad a particular "BLOCK" head company messed me up ... and my daughter. Wait! I may have done just that? Anyway, for several years, I have used and counted on and have been WELL PLEASED with Turbo Tax! I wouldn't dream of using anyone else. It helps, too, that my Bank gives me instant savings for using them :)
Date published: 2021-04-11
Rated 5 out of 5 by from Helpful, but surprise $$ conditions Turbotax was helpful. I was surprised by the additional $50 in the deluxe package required to file *both* my federal and state tax. The fee was only made obvious after I completed the tax info for both fed and state. That was definitely a bummer that put a dent in my excitement about the otherwise decent experience using this service. I would have preferred that that information was presented upfront. It was either pay, or have the info for one of these files completely erased. Definitely put a damper on my day.
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax awesome It is easy to use . Help me to maximize my refund and great help on some issues
Date published: 2021-04-11
Rated 5 out of 5 by from Easy to use - Incredible Time Saver Product gets better every year. Saves me hours of time and aggravation. I had a question and took advantage of the on-line tax expert. This was convenient since it was a Sunday afternoon and I could finish up within the hour.
Date published: 2021-04-11
Rated 5 out of 5 by from TurboTax is great and really easy! It was easy to use and very helpful with questions.
Date published: 2021-04-11
Rated 4 out of 5 by from Don't like new software I had to call Help Line. Andrew was excellent! Wil still use Turbo Tax next year because it is cheaper than a CPA
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax is TERRIFIC! I did the user-friendly process and it was a breeze. I was nervous about doing it myself, but TurboTax made simple AND easy!
Date published: 2021-04-11
Rated 5 out of 5 by from excellent good advice and help from live chat. step by step instructions were clear and easy to follow
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 5926