TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Read unbiased reviews from real TurboTax Deluxe customers. We’ll search 350+ deductions
and credits to find every tax break you qualify for.

(4.5/5 | 63463 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Sloooooowwww!!! This took me hours longer than it should have to file my taxes for self employed due to Turbo Tax system is slow slow slow when it comes to adding receipts. I literally was sitting on top of my fiber internet modem with Strong signal yet, Turbo Tax would sit there waiting...waiting waiting. This is first year not filing W2, and going forward will be looking for different system, more efficient one to file taxes...disappointing to say the least in the speed of Turbo Tax.
Date published: 2022-04-18
Rated 1 out of 5 by from NOT HAPPY I did not want all the extra products that I was charged for and was unable to get a refund. I chose the least expensive option and I was charged for Max and other extra items. Will not use this service next year.
Date published: 2022-04-18
Rated 5 out of 5 by from Awesome Good job helped me with to fix my refund. And I was happy with the job.
Date published: 2022-04-18
Rated 4 out of 5 by from Easy access Did my taxes online thru TurboTax again this year.
Date published: 2022-04-18
Rated 3 out of 5 by from Not happy Eight years filing with Turbo Tax and this was the worst! It seem it was more about forcing to pay the highest amount. I just never experience this with Turbo Tax. Every year I brag about Turbo and get others to file, not this year.
Date published: 2022-04-18
Rated 1 out of 5 by from All they want is ur money They try to take as much profit as they can by charging different little rates, like a 5 percent “convenience” fee and 150 to file taxes as self employed fess came out to 400 dollars just towards turbo tax
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax really does make it easier TurboTax is like having an on-demand tax accountant in your home. You can even have them do your audit should it happen. Plus, they prompt for all the forms and receipts you could possibly need, even those you didn't think about.
Date published: 2022-04-18
Rated 5 out of 5 by from Dependable I have been using TurboTax for years and it seems to change with the laws and the times
Date published: 2022-04-18
Rated 5 out of 5 by from Easy to use Turbo tax is so easy to use! Multiple buttons to help with any questions you may need.
Date published: 2022-04-18
Rated 4 out of 5 by from Good Its pretty easy and walks you right through the steps.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 5872
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Sloooooowwww!!! This took me hours longer than it should have to file my taxes for self employed due to Turbo Tax system is slow slow slow when it comes to adding receipts. I literally was sitting on top of my fiber internet modem with Strong signal yet, Turbo Tax would sit there waiting...waiting waiting. This is first year not filing W2, and going forward will be looking for different system, more efficient one to file taxes...disappointing to say the least in the speed of Turbo Tax.
Date published: 2022-04-18
Rated 1 out of 5 by from NOT HAPPY I did not want all the extra products that I was charged for and was unable to get a refund. I chose the least expensive option and I was charged for Max and other extra items. Will not use this service next year.
Date published: 2022-04-18
Rated 5 out of 5 by from Awesome Good job helped me with to fix my refund. And I was happy with the job.
Date published: 2022-04-18
Rated 4 out of 5 by from Easy access Did my taxes online thru TurboTax again this year.
Date published: 2022-04-18
Rated 3 out of 5 by from Not happy Eight years filing with Turbo Tax and this was the worst! It seem it was more about forcing to pay the highest amount. I just never experience this with Turbo Tax. Every year I brag about Turbo and get others to file, not this year.
Date published: 2022-04-18
Rated 1 out of 5 by from All they want is ur money They try to take as much profit as they can by charging different little rates, like a 5 percent “convenience” fee and 150 to file taxes as self employed fess came out to 400 dollars just towards turbo tax
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax really does make it easier TurboTax is like having an on-demand tax accountant in your home. You can even have them do your audit should it happen. Plus, they prompt for all the forms and receipts you could possibly need, even those you didn't think about.
Date published: 2022-04-18
Rated 5 out of 5 by from Dependable I have been using TurboTax for years and it seems to change with the laws and the times
Date published: 2022-04-18
Rated 5 out of 5 by from Easy to use Turbo tax is so easy to use! Multiple buttons to help with any questions you may need.
Date published: 2022-04-18
Rated 4 out of 5 by from Good Its pretty easy and walks you right through the steps.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 5872