TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 2 out of 5 by from Deceiving and quite the sell-out. Short review, but I have been using the product for almost 10 years and each year it gets more bloated with things that are not helpful to the standard user. When you look for software to help you get through a standard filing you look for simple and concise with no subterfuge. I paid for Deluxe this year mostly cause I could not find a way to return to the regular version upon starting and the heartache of calling a person isn't worth the extra money. Going through support hasn't been helpful and you generally get two to three redirect pages that are there to "answer all the questions" but they never have good FAQ information. These pop-up pages for "What is this" needs more than a generic sentence or two. Clearly they hide how to lower your payment choice but not to increase it to the super deluxe extra live version. All in all I am considering multiple different options for next year and will not be back with TurboTax, which is unfortunate considering what it was at one time.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbotax is Amazing. I am 19 and a new college student. I have never filed my taxes before, and it made the process simple enough to where I could fill it out completely, and quickly with minimal stress.
Date published: 2021-03-02
Rated 5 out of 5 by from excellent good experience. I'd definitely recommend to others.
Date published: 2021-03-02
Rated 5 out of 5 by from Thanks Turbo Tax As always, a very reliable and easy to use product.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is awesome!!! Very user friendly!! I do really recomend it I can not believe it is too easy to file taxes with Turbo Tax
Date published: 2021-03-02
Rated 5 out of 5 by from Awesome Live Tax Help! Great, quick help. It was just what I needed to save my night!
Date published: 2021-03-02
Rated 3 out of 5 by from Okay Filing was a little too difficult this year, especially the error we kept receiving: Deductible Home Mortgage Interest Wks Reference Code 9-945-263
Date published: 2021-03-02
Rated 5 out of 5 by from Love TurboTax! Always accurate and goes so in depth, you don't have to worry about missing things!
Date published: 2021-03-02
Rated 5 out of 5 by from Great tool for taxes Easy to use, and reliable! My 4th year filing with Turbo Tax.
Date published: 2021-03-02
Rated 4 out of 5 by from Easier than paying for accountant Taxes are never fun, but if your tax sitch is not complicated you can file and finish your taxes in 30 min
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 588
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Deceiving and quite the sell-out. Short review, but I have been using the product for almost 10 years and each year it gets more bloated with things that are not helpful to the standard user. When you look for software to help you get through a standard filing you look for simple and concise with no subterfuge. I paid for Deluxe this year mostly cause I could not find a way to return to the regular version upon starting and the heartache of calling a person isn't worth the extra money. Going through support hasn't been helpful and you generally get two to three redirect pages that are there to "answer all the questions" but they never have good FAQ information. These pop-up pages for "What is this" needs more than a generic sentence or two. Clearly they hide how to lower your payment choice but not to increase it to the super deluxe extra live version. All in all I am considering multiple different options for next year and will not be back with TurboTax, which is unfortunate considering what it was at one time.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbotax is Amazing. I am 19 and a new college student. I have never filed my taxes before, and it made the process simple enough to where I could fill it out completely, and quickly with minimal stress.
Date published: 2021-03-02
Rated 5 out of 5 by from excellent good experience. I'd definitely recommend to others.
Date published: 2021-03-02
Rated 5 out of 5 by from Thanks Turbo Tax As always, a very reliable and easy to use product.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is awesome!!! Very user friendly!! I do really recomend it I can not believe it is too easy to file taxes with Turbo Tax
Date published: 2021-03-02
Rated 5 out of 5 by from Awesome Live Tax Help! Great, quick help. It was just what I needed to save my night!
Date published: 2021-03-02
Rated 3 out of 5 by from Okay Filing was a little too difficult this year, especially the error we kept receiving: Deductible Home Mortgage Interest Wks Reference Code 9-945-263
Date published: 2021-03-02
Rated 5 out of 5 by from Love TurboTax! Always accurate and goes so in depth, you don't have to worry about missing things!
Date published: 2021-03-02
Rated 5 out of 5 by from Great tool for taxes Easy to use, and reliable! My 4th year filing with Turbo Tax.
Date published: 2021-03-02
Rated 4 out of 5 by from Easier than paying for accountant Taxes are never fun, but if your tax sitch is not complicated you can file and finish your taxes in 30 min
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 588