TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 2 out of 5 by from Much more difficult than past versions Even for a simple return, which should be free, the software is more difficult than prior versions. We went to a tax professional for one year, and getting back into TurboTax was not easy - rather than recognizing the gap, it populated with incorrect information. It is full of up-sell suggestions, which are very annoying and cause consternation.....what if you really need to spend more money on an upgraded version? Not likely, but it feel pretty pushy.
Date published: 2021-03-17
Rated 5 out of 5 by from TurboTax was great Easy to use. Fast and effective without shortcuts or ambiguity in regards to the filing process.
Date published: 2021-03-17
Rated 4 out of 5 by from Good Very user friendly and simple to use, was able to get through tax input with little trouble.
Date published: 2021-03-17
Rated 4 out of 5 by from Very helpful. Very helpful will for sure be using this app nest time tax season comes around.
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax Makes It Easy! Fantastic experience as always. Couldn't ask for a better user-friendly format. They've done a great job anticipating questions and providing answers and clarifications.
Date published: 2021-03-17
Rated 3 out of 5 by from State filing a problem if you had more than 1 job I have to mail my files instead of being able to eFile due to the fact I changed jobs in the state within one year.
Date published: 2021-03-17
Rated 5 out of 5 by from Awesome My Experience was great! I would recommend this package to those who are unsure of tax details and what best suits my situation for deductions.
Date published: 2021-03-17
Rated 5 out of 5 by from Smooth and user friendly It was easy to navigate thorugh all scenario. Have been using Turbo Tax for almost 18 years.
Date published: 2021-03-17
Rated 4 out of 5 by from I had a few problems that took some time to resolv My problems were 1- my user name was rejected, i had to choose a new one 2-entering your 6 digit code was frustrating, it timed out too quickly. I did enjoy the user friendly tone designed for my aged brain. I plan to use this service next year.
Date published: 2021-03-17
Rated 4 out of 5 by from Easy to use Very easy to file when new to doing taxes. 2nd year using the app. Makes taxes feel easy.
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 5828
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Much more difficult than past versions Even for a simple return, which should be free, the software is more difficult than prior versions. We went to a tax professional for one year, and getting back into TurboTax was not easy - rather than recognizing the gap, it populated with incorrect information. It is full of up-sell suggestions, which are very annoying and cause consternation.....what if you really need to spend more money on an upgraded version? Not likely, but it feel pretty pushy.
Date published: 2021-03-17
Rated 5 out of 5 by from TurboTax was great Easy to use. Fast and effective without shortcuts or ambiguity in regards to the filing process.
Date published: 2021-03-17
Rated 4 out of 5 by from Good Very user friendly and simple to use, was able to get through tax input with little trouble.
Date published: 2021-03-17
Rated 4 out of 5 by from Very helpful. Very helpful will for sure be using this app nest time tax season comes around.
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax Makes It Easy! Fantastic experience as always. Couldn't ask for a better user-friendly format. They've done a great job anticipating questions and providing answers and clarifications.
Date published: 2021-03-17
Rated 3 out of 5 by from State filing a problem if you had more than 1 job I have to mail my files instead of being able to eFile due to the fact I changed jobs in the state within one year.
Date published: 2021-03-17
Rated 5 out of 5 by from Awesome My Experience was great! I would recommend this package to those who are unsure of tax details and what best suits my situation for deductions.
Date published: 2021-03-17
Rated 5 out of 5 by from Smooth and user friendly It was easy to navigate thorugh all scenario. Have been using Turbo Tax for almost 18 years.
Date published: 2021-03-17
Rated 4 out of 5 by from I had a few problems that took some time to resolv My problems were 1- my user name was rejected, i had to choose a new one 2-entering your 6 digit code was frustrating, it timed out too quickly. I did enjoy the user friendly tone designed for my aged brain. I plan to use this service next year.
Date published: 2021-03-17
Rated 4 out of 5 by from Easy to use Very easy to file when new to doing taxes. 2nd year using the app. Makes taxes feel easy.
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 5828