TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is the ONLY way to file! Easy peezy. This is the easiest way for anyone to get their taxes prepared!
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is great very pleased with the app. Didn't have any problems
Date published: 2021-04-15
Rated 1 out of 5 by from Everything went well until the electronic filing Turbotax has eliminated a lot of glitches over the years, but an almost show-stopper occurred with paying the electronic filing fee for the state return. The continue button takes you to a login window for your Intuit account, which requires either phone of email verification. I chose phone and provided the supplied code. Then the verification window appears again requiring email verification. Why - I verified via phone. I can log into my Intuit account via a browser window without a problem. Then I check my Intuit account security settings and see that email verification is required for the account. I do that and try the TT Intuit login window again for email verification - no email. It turns out it takes a while for the email to get out of their system through the ISP. When you are filing taxes, a security reset should not be enforced when logging into your Intuit account to pay a filing fee, especially given the identification information already provided for electronic filing. It was a so-close yet-so-far moment I don't want to have to experience again. Maybe it's time to see how mature the H&R Block software will be for 2021?
Date published: 2021-04-15
Rated 5 out of 5 by from Easy Peasy Every time I use Turbotax it surprises me just how easy things can be.. Thank you all so much
Date published: 2021-04-15
Rated 3 out of 5 by from Not easy. Assumes prior knowledge of needed form. I will be using an accountant next year. This was not clear cut and simple and I would rather pay extra than to have to navigate your program again for my mother's irrevocable trust.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo is an outstanding assist It is always quick and easy with using Turbo each year!
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is easy. Very good directions. Thank you! Very Happy! Will be back next year.
Date published: 2021-04-15
Rated 5 out of 5 by from Terrific Been using turbotax for years, always gotten the best return.
Date published: 2021-04-15
Rated 4 out of 5 by from Turbo tax Pleasant experiance Turbo Tax was simple and easy to use, pleasant experience
Date published: 2021-04-15
Rated 4 out of 5 by from Unable to change type of return from prior year Prior year we filed a self employed return. For 2020 we no longer were self employed and tried to file the personal and simple return for free but were never able to change it. Therefore we ended up paying $170 for a return that should have been free. Not happy.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 5826
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is the ONLY way to file! Easy peezy. This is the easiest way for anyone to get their taxes prepared!
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is great very pleased with the app. Didn't have any problems
Date published: 2021-04-15
Rated 1 out of 5 by from Everything went well until the electronic filing Turbotax has eliminated a lot of glitches over the years, but an almost show-stopper occurred with paying the electronic filing fee for the state return. The continue button takes you to a login window for your Intuit account, which requires either phone of email verification. I chose phone and provided the supplied code. Then the verification window appears again requiring email verification. Why - I verified via phone. I can log into my Intuit account via a browser window without a problem. Then I check my Intuit account security settings and see that email verification is required for the account. I do that and try the TT Intuit login window again for email verification - no email. It turns out it takes a while for the email to get out of their system through the ISP. When you are filing taxes, a security reset should not be enforced when logging into your Intuit account to pay a filing fee, especially given the identification information already provided for electronic filing. It was a so-close yet-so-far moment I don't want to have to experience again. Maybe it's time to see how mature the H&R Block software will be for 2021?
Date published: 2021-04-15
Rated 5 out of 5 by from Easy Peasy Every time I use Turbotax it surprises me just how easy things can be.. Thank you all so much
Date published: 2021-04-15
Rated 3 out of 5 by from Not easy. Assumes prior knowledge of needed form. I will be using an accountant next year. This was not clear cut and simple and I would rather pay extra than to have to navigate your program again for my mother's irrevocable trust.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo is an outstanding assist It is always quick and easy with using Turbo each year!
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is easy. Very good directions. Thank you! Very Happy! Will be back next year.
Date published: 2021-04-15
Rated 5 out of 5 by from Terrific Been using turbotax for years, always gotten the best return.
Date published: 2021-04-15
Rated 4 out of 5 by from Turbo tax Pleasant experiance Turbo Tax was simple and easy to use, pleasant experience
Date published: 2021-04-15
Rated 4 out of 5 by from Unable to change type of return from prior year Prior year we filed a self employed return. For 2020 we no longer were self employed and tried to file the personal and simple return for free but were never able to change it. Therefore we ended up paying $170 for a return that should have been free. Not happy.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 5826