TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from great experience It was easy to understand and complete. Very helpful.
Date published: 2021-04-15
Rated 5 out of 5 by from Easy to use with accuracy The live agent was able to guide me to the section that needed review quickly and answered my questions with ease - Loved it.
Date published: 2021-04-15
Rated 5 out of 5 by from Fast and Easy Very easy experience. Website is user friendly and the live chat feature is also very helpful.
Date published: 2021-04-15
Rated 4 out of 5 by from Always easy and dependable. This is my seventh year using. Great to use. Highly recommend
Date published: 2021-04-15
Rated 5 out of 5 by from Why did I wait to save time AND money with TT?? Using Turbo Premier saved me $300.00 in tax prep fees with the same results. Time spent on doing them myself was only slightly longer than traveling to accountants office, waiting for the appointment, waiting for the forms to be filled out online, then driving home. Then in two days time, repeating the drive to pick up completed taxes. In fact, all told, TurboTax took less time out of my very busy life!
Date published: 2021-04-15
Rated 5 out of 5 by from Enjoyed the Process It took me about 6 hours to get through the process, but I have a small business, we had large medical expenses, and Turbo Tax walked us through every contingency. Last year I paid $750 for a tax consultant, and this year I got the same results for $175 using Turbo Tax.
Date published: 2021-04-15
Rated 4 out of 5 by from Very good It was a good experience overall. I did have trouble using the form 2210(most won't need this form), but eventually read in the online help section if you deleted it and started over that would fix it.
Date published: 2021-04-15
Rated 5 out of 5 by from Great App Easy to use. Fast response time (I made a mistake and they got back to me in less than an hour).
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Easy to Use Turbo tax was easy too use and navigate. Their questions and steps were extension yet easy to understand.
Date published: 2021-04-15
Rated 5 out of 5 by from AWESOME SERVICES VERY EASY AND INFORMATIVE. WILL USE IT AGAIN NEXT YEAR.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 5809
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great experience It was easy to understand and complete. Very helpful.
Date published: 2021-04-15
Rated 5 out of 5 by from Easy to use with accuracy The live agent was able to guide me to the section that needed review quickly and answered my questions with ease - Loved it.
Date published: 2021-04-15
Rated 5 out of 5 by from Fast and Easy Very easy experience. Website is user friendly and the live chat feature is also very helpful.
Date published: 2021-04-15
Rated 4 out of 5 by from Always easy and dependable. This is my seventh year using. Great to use. Highly recommend
Date published: 2021-04-15
Rated 5 out of 5 by from Why did I wait to save time AND money with TT?? Using Turbo Premier saved me $300.00 in tax prep fees with the same results. Time spent on doing them myself was only slightly longer than traveling to accountants office, waiting for the appointment, waiting for the forms to be filled out online, then driving home. Then in two days time, repeating the drive to pick up completed taxes. In fact, all told, TurboTax took less time out of my very busy life!
Date published: 2021-04-15
Rated 5 out of 5 by from Enjoyed the Process It took me about 6 hours to get through the process, but I have a small business, we had large medical expenses, and Turbo Tax walked us through every contingency. Last year I paid $750 for a tax consultant, and this year I got the same results for $175 using Turbo Tax.
Date published: 2021-04-15
Rated 4 out of 5 by from Very good It was a good experience overall. I did have trouble using the form 2210(most won't need this form), but eventually read in the online help section if you deleted it and started over that would fix it.
Date published: 2021-04-15
Rated 5 out of 5 by from Great App Easy to use. Fast response time (I made a mistake and they got back to me in less than an hour).
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Easy to Use Turbo tax was easy too use and navigate. Their questions and steps were extension yet easy to understand.
Date published: 2021-04-15
Rated 5 out of 5 by from AWESOME SERVICES VERY EASY AND INFORMATIVE. WILL USE IT AGAIN NEXT YEAR.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 5809