TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TubroTax is very smooth TurboTax is very smooth and has very helpful experts
Date published: 2022-10-18
Rated 5 out of 5 by from Easier than visiting the Dentist! I'm a longtime user of TurboTax & will continue to be. It's logical, doesn't require a Doctorate to understand how to use & is a bargain compared to the CPA's I used to use.
Date published: 2022-10-18
Rated 5 out of 5 by from very helpful I never really know what Im doing when it comes to taxes and Turbo Tax makes my life a lot easier.
Date published: 2022-10-18
Rated 5 out of 5 by from Awesome Experience The Turbo Tax Expert I had was knowledgeable, very kind and super friendly as well as patient. I enjoyed speaking with her.
Date published: 2022-10-18
Rated 2 out of 5 by from Disappointed in 2021 Tax Preparation We have been using TurboTax for many many years. This year, it seems that there was a disconnect. It didn't seem like TurboTax knew that we were past customers and I was asked to enter information that they should have had. The other thing that happened is that every time I turned around, I was asked to upgrade or buy another product. Finally, the final and biggest problem was that it was very difficult to get help. The one time I scheduled help, I ended up educating the "helper" with what I needed help. Tonight, the last day to file after the 6 month extension, there was noone to help to answer what I really think was a simple question - yet CRITICAL - question. I am going to have our taxes professionally done next year. I think it will be cheaper and there will be a personal relationship.
Date published: 2022-10-18
Rated 5 out of 5 by from Great tax prrogram Easy to go through. I like that it answers all questions you have with good explanations.
Date published: 2022-10-18
Rated 2 out of 5 by from Buggy, not good at handling K-1 investments The software is very frustrating at handling K-1 investment reporting forms. Many of these K-1 forms have codes for boxes, especially box 20. It won't help you very much with how to handle these. Or for box 16.
Date published: 2022-10-18
Rated 4 out of 5 by from I'm Old But Still Have Business Expenses I have used TurboTax for many years and think it's really helpful. I was disappointed that the interview on Business Income and Expenses didn't go into Expenses! I had to go to the forms to enter my real estate expenses--took longer and was somewhat confusing. However, I will use TurboTax again!
Date published: 2022-10-18
Rated 4 out of 5 by from TTax Very Useful But Needs More User Interface VERY USEFUL BUT Keep working on Improving Interface. Couldn't put my eMail on a Form. TELL us what User Form to go to. INTERView Dumps Previous Input. Just want to get to One Question NOT Redo of Entire File. NEED USEFUL HELP-NOT DUMPING to Webs Site Other users to do YOUR JOB
Date published: 2022-10-18
Rated 5 out of 5 by from AMAZING AND EASY TO USE Hands down the easiest way to do my tax return. 2nd year I use and don't regret it one bit!
Date published: 2022-10-18
All TurboTax® Offerings Reviews - Page 59
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TubroTax is very smooth TurboTax is very smooth and has very helpful experts
Date published: 2022-10-18
Rated 5 out of 5 by from Easier than visiting the Dentist! I'm a longtime user of TurboTax & will continue to be. It's logical, doesn't require a Doctorate to understand how to use & is a bargain compared to the CPA's I used to use.
Date published: 2022-10-18
Rated 5 out of 5 by from very helpful I never really know what Im doing when it comes to taxes and Turbo Tax makes my life a lot easier.
Date published: 2022-10-18
Rated 5 out of 5 by from Awesome Experience The Turbo Tax Expert I had was knowledgeable, very kind and super friendly as well as patient. I enjoyed speaking with her.
Date published: 2022-10-18
Rated 2 out of 5 by from Disappointed in 2021 Tax Preparation We have been using TurboTax for many many years. This year, it seems that there was a disconnect. It didn't seem like TurboTax knew that we were past customers and I was asked to enter information that they should have had. The other thing that happened is that every time I turned around, I was asked to upgrade or buy another product. Finally, the final and biggest problem was that it was very difficult to get help. The one time I scheduled help, I ended up educating the "helper" with what I needed help. Tonight, the last day to file after the 6 month extension, there was noone to help to answer what I really think was a simple question - yet CRITICAL - question. I am going to have our taxes professionally done next year. I think it will be cheaper and there will be a personal relationship.
Date published: 2022-10-18
Rated 5 out of 5 by from Great tax prrogram Easy to go through. I like that it answers all questions you have with good explanations.
Date published: 2022-10-18
Rated 2 out of 5 by from Buggy, not good at handling K-1 investments The software is very frustrating at handling K-1 investment reporting forms. Many of these K-1 forms have codes for boxes, especially box 20. It won't help you very much with how to handle these. Or for box 16.
Date published: 2022-10-18
Rated 4 out of 5 by from I'm Old But Still Have Business Expenses I have used TurboTax for many years and think it's really helpful. I was disappointed that the interview on Business Income and Expenses didn't go into Expenses! I had to go to the forms to enter my real estate expenses--took longer and was somewhat confusing. However, I will use TurboTax again!
Date published: 2022-10-18
Rated 4 out of 5 by from TTax Very Useful But Needs More User Interface VERY USEFUL BUT Keep working on Improving Interface. Couldn't put my eMail on a Form. TELL us what User Form to go to. INTERView Dumps Previous Input. Just want to get to One Question NOT Redo of Entire File. NEED USEFUL HELP-NOT DUMPING to Webs Site Other users to do YOUR JOB
Date published: 2022-10-18
Rated 5 out of 5 by from AMAZING AND EASY TO USE Hands down the easiest way to do my tax return. 2nd year I use and don't regret it one bit!
Date published: 2022-10-18
All TurboTax® Offerings Reviews - Page 59