TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 2 out of 5 by from Can't call to pay Tried to call to pay, and automated voice would not let me get in touch with a live representative. Insisted that I get help via email or text. The information was not what I wanted. I needed to PAY!
Date published: 2021-05-18
Rated 5 out of 5 by from good good service helped me save time and money. would recommend
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is Great The entire process was very easy from begining to end.
Date published: 2021-05-18
Rated 5 out of 5 by from turbo stacks on stacks quick n easy easy to understand would be sick if like a robo chick talked to you the whole time or if turbo tax ran some kinda video in the background or some music or something
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo is excellent Easy and directions are clear and concise - every year
Date published: 2021-05-18
Rated 5 out of 5 by from Works wonders Taxes are scary, but it's great having turbotax in my back pocket!
Date published: 2021-05-18
Rated 5 out of 5 by from I love TurboTax I love turbo tax. Always so easy helpful and informative
Date published: 2021-05-18
Rated 1 out of 5 by from Needs Improvement There are several issues that Intuit should address to make this product better. I had two significant errors caused by TurboTax that took me several hours to discover and correct. The first one was while downloading documents from financial institutions, it copied the same form (1099 DIV) twice and therefore showed more dividend income than it should have. The second problem is with it's inability to recognize a 'non-deductible' Traditional IRA contribution that is later converted to a Roth IRA when the AGI exceeds the 'deductible' threshold for the Traditional IRA and Roth IRA contribution. TurboTax handled this as a disallowed/excess contribution and calculated the penalty for excess contribution. This is known as a 'backdoor' contribution and is fully acceptable per IRS regulations.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax returns is awesome Easy self fill instructions provided and help tab is useful to clear
Date published: 2021-05-18
Rated 1 out of 5 by from Faulty system Turbo tax is faulty and riddled with places to make you pay unnecessarily. The system does not let you delete anything without making an entirely new account. The system was forcing me to pay taxes for a flexible savings account in a state I am not a resident of and an account I have never heard of let alone contributed to.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 580
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Can't call to pay Tried to call to pay, and automated voice would not let me get in touch with a live representative. Insisted that I get help via email or text. The information was not what I wanted. I needed to PAY!
Date published: 2021-05-18
Rated 5 out of 5 by from good good service helped me save time and money. would recommend
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is Great The entire process was very easy from begining to end.
Date published: 2021-05-18
Rated 5 out of 5 by from turbo stacks on stacks quick n easy easy to understand would be sick if like a robo chick talked to you the whole time or if turbo tax ran some kinda video in the background or some music or something
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo is excellent Easy and directions are clear and concise - every year
Date published: 2021-05-18
Rated 5 out of 5 by from Works wonders Taxes are scary, but it's great having turbotax in my back pocket!
Date published: 2021-05-18
Rated 5 out of 5 by from I love TurboTax I love turbo tax. Always so easy helpful and informative
Date published: 2021-05-18
Rated 1 out of 5 by from Needs Improvement There are several issues that Intuit should address to make this product better. I had two significant errors caused by TurboTax that took me several hours to discover and correct. The first one was while downloading documents from financial institutions, it copied the same form (1099 DIV) twice and therefore showed more dividend income than it should have. The second problem is with it's inability to recognize a 'non-deductible' Traditional IRA contribution that is later converted to a Roth IRA when the AGI exceeds the 'deductible' threshold for the Traditional IRA and Roth IRA contribution. TurboTax handled this as a disallowed/excess contribution and calculated the penalty for excess contribution. This is known as a 'backdoor' contribution and is fully acceptable per IRS regulations.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax returns is awesome Easy self fill instructions provided and help tab is useful to clear
Date published: 2021-05-18
Rated 1 out of 5 by from Faulty system Turbo tax is faulty and riddled with places to make you pay unnecessarily. The system does not let you delete anything without making an entirely new account. The system was forcing me to pay taxes for a flexible savings account in a state I am not a resident of and an account I have never heard of let alone contributed to.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 580