TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is SO USER FRIENDLY! This is the easiest and painless way to file your taxes. It takes you step by step through the process and even gives you options to have professional help along the way.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo tax is great its great tool to use because it takes you step by step.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo tax is easy TurboTax is easy and helpful thank you turbo tax I’m letting my family know how easy it’s to usr
Date published: 2021-03-03
Rated 4 out of 5 by from I like Turbo Tax Some of the sections were confusing this year it asked me to put my earnings in a 2nd time which double them and I had to go in and edit them. Seemed like there were some gliches in the program this year.
Date published: 2021-03-03
Rated 5 out of 5 by from awesome my experience was great with the program turbo tax!
Date published: 2021-03-03
Rated 5 out of 5 by from Great I have been using it for years Great used for years Not appreciating having to fill out this
Date published: 2021-03-03
Rated 5 out of 5 by from Awesome Wonderfull everything was just fantastic and real good..1
Date published: 2021-03-03
Rated 4 out of 5 by from Turbo tax is not bad The agent was very rude and impatient. He kept rushing me as I tried to find the information because I was logged out
Date published: 2021-03-03
Rated 4 out of 5 by from Live help needs more training I was stuck at the review, I had 2 forms preventing me from filing, the first person could not do anything except read her script, and send me to the next person, the next person, did a little better, but did not understand how to solve my issue and scheduled for a better tech. I solved my own issue today but going through tools and deleted 2 forms that i did not need. problem solved. They need more training, to solve simple issues. Lucky i did not have to pay for the Live help( I think) but if I did, I would be less happy.
Date published: 2021-03-03
Rated 3 out of 5 by from Average To Poor From Previous Years. Did not allow the interview and forms to run simultaneously, as in years past, to better reference your progress, or easily identify what was worksheets vs. forms. Could not readily correlate where the interview was in relationship to the forms. Explanations to correct errors were over-simplified or incomplete and any support information was VERY brief. Couldn't easily locate IRS citations to reference materials to support decisions made on the forms. Turbo-Tax appears to have purposely made it more labor intensive or convoluted to file by mail. Seemed to argued more fervently to e-file; not interested. I'm sure thousands, perhaps millions, of returns are processed just fine; mine wouldn't be one of them! And I'm not willing to deal with the fall-out or aftermath when it doesn't.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 580
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is SO USER FRIENDLY! This is the easiest and painless way to file your taxes. It takes you step by step through the process and even gives you options to have professional help along the way.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo tax is great its great tool to use because it takes you step by step.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo tax is easy TurboTax is easy and helpful thank you turbo tax I’m letting my family know how easy it’s to usr
Date published: 2021-03-03
Rated 4 out of 5 by from I like Turbo Tax Some of the sections were confusing this year it asked me to put my earnings in a 2nd time which double them and I had to go in and edit them. Seemed like there were some gliches in the program this year.
Date published: 2021-03-03
Rated 5 out of 5 by from awesome my experience was great with the program turbo tax!
Date published: 2021-03-03
Rated 5 out of 5 by from Great I have been using it for years Great used for years Not appreciating having to fill out this
Date published: 2021-03-03
Rated 5 out of 5 by from Awesome Wonderfull everything was just fantastic and real good..1
Date published: 2021-03-03
Rated 4 out of 5 by from Turbo tax is not bad The agent was very rude and impatient. He kept rushing me as I tried to find the information because I was logged out
Date published: 2021-03-03
Rated 4 out of 5 by from Live help needs more training I was stuck at the review, I had 2 forms preventing me from filing, the first person could not do anything except read her script, and send me to the next person, the next person, did a little better, but did not understand how to solve my issue and scheduled for a better tech. I solved my own issue today but going through tools and deleted 2 forms that i did not need. problem solved. They need more training, to solve simple issues. Lucky i did not have to pay for the Live help( I think) but if I did, I would be less happy.
Date published: 2021-03-03
Rated 3 out of 5 by from Average To Poor From Previous Years. Did not allow the interview and forms to run simultaneously, as in years past, to better reference your progress, or easily identify what was worksheets vs. forms. Could not readily correlate where the interview was in relationship to the forms. Explanations to correct errors were over-simplified or incomplete and any support information was VERY brief. Couldn't easily locate IRS citations to reference materials to support decisions made on the forms. Turbo-Tax appears to have purposely made it more labor intensive or convoluted to file by mail. Seemed to argued more fervently to e-file; not interested. I'm sure thousands, perhaps millions, of returns are processed just fine; mine wouldn't be one of them! And I'm not willing to deal with the fall-out or aftermath when it doesn't.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 580