TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TurboTax is Great! TurboTax is really easy to use and works very hard to find all possible methods of refunds. I love that a lot of the data needed was able to be pulled in from the source.
Date published: 2022-03-03
Rated 5 out of 5 by from TurboTax = Great Product Great detail, very easy to follow and more importantly, understand for future use.
Date published: 2022-03-03
Rated 5 out of 5 by from I have used Turbo Tax premier for over 10 years. I would not use anything else. It is almost mistake proof.
Date published: 2022-03-03
Rated 4 out of 5 by from TurboTax since 1996-2 Easy, competent, and focused. One improvement is to be able to skip updates. This option was available in the past.
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax Good Good easy to decipher would like to see forms readied quicker
Date published: 2022-03-03
Rated 5 out of 5 by from Love using Turbo tax Easy to use, fast, and efficient. Can work at my own pace, and totally trust the program!!
Date published: 2022-03-03
Rated 3 out of 5 by from Chat is very impersonal. Chat helped, but the help is like chatting with a robot. Maybe it is. No personality. I am sure they are doing this for a reason, but I would like to make an argument. When people are stressed, they need someone knowledgeable and personable. My concerns like "I wasn't sure if I did this correctly" are responded to like this, "Thank you, Did I resolve your issue.", it worries me. Do better TurboTax. There are a lot of worried people out here.
Date published: 2022-03-03
Rated 5 out of 5 by from Very User Friendly! I have been using Turbo Tax for years and I love it! It's very user friendly!
Date published: 2022-03-03
Rated 5 out of 5 by from Like going to an expert! Super friendly phone support. Software interface in the "interview" portion is super intuitive.
Date published: 2022-03-03
Rated 2 out of 5 by from TurboTax My agent was kind and responsive but almost cost me an extra $500 if I did not question something about a rental I had and how the info was inputted. I have been using TurboTax since i started paying taxes but i will now look else where for help. It was not worth the $501 I had to pay for this service. I will be looking else where next year.
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 5777
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Great! TurboTax is really easy to use and works very hard to find all possible methods of refunds. I love that a lot of the data needed was able to be pulled in from the source.
Date published: 2022-03-03
Rated 5 out of 5 by from TurboTax = Great Product Great detail, very easy to follow and more importantly, understand for future use.
Date published: 2022-03-03
Rated 5 out of 5 by from I have used Turbo Tax premier for over 10 years. I would not use anything else. It is almost mistake proof.
Date published: 2022-03-03
Rated 4 out of 5 by from TurboTax since 1996-2 Easy, competent, and focused. One improvement is to be able to skip updates. This option was available in the past.
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax Good Good easy to decipher would like to see forms readied quicker
Date published: 2022-03-03
Rated 5 out of 5 by from Love using Turbo tax Easy to use, fast, and efficient. Can work at my own pace, and totally trust the program!!
Date published: 2022-03-03
Rated 3 out of 5 by from Chat is very impersonal. Chat helped, but the help is like chatting with a robot. Maybe it is. No personality. I am sure they are doing this for a reason, but I would like to make an argument. When people are stressed, they need someone knowledgeable and personable. My concerns like "I wasn't sure if I did this correctly" are responded to like this, "Thank you, Did I resolve your issue.", it worries me. Do better TurboTax. There are a lot of worried people out here.
Date published: 2022-03-03
Rated 5 out of 5 by from Very User Friendly! I have been using Turbo Tax for years and I love it! It's very user friendly!
Date published: 2022-03-03
Rated 5 out of 5 by from Like going to an expert! Super friendly phone support. Software interface in the "interview" portion is super intuitive.
Date published: 2022-03-03
Rated 2 out of 5 by from TurboTax My agent was kind and responsive but almost cost me an extra $500 if I did not question something about a rental I had and how the info was inputted. I have been using TurboTax since i started paying taxes but i will now look else where for help. It was not worth the $501 I had to pay for this service. I will be looking else where next year.
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 5777